Highbridge Caravans Reviews 

1.275
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Hi we spoke to Paul Chapman on our first visit and then on return visit. Paul was very helpful approachable and knowledgeable. We were very happy with the ladies at reception and also the team in th... Toon meer

Beoordeeld met 5 van de 5 sterren

We have found Highbridge a great company to deal with. We have found the team without exception to be friendly and helpful although not always the most knowledgeable. The pricing in the shop appears v... Toon meer

Beoordeeld met 5 van de 5 sterren

Great customer service, can't recommend them enough, especially Mike Ford and the caravan sales team, and the Reception staff at the Highbridge centre and the team at Highbridge Devon. So helpful in... Toon meer

Beoordeeld met 2 van de 5 sterren

The sales process was fine and we bought a second hand Cara and and starter kit, deliver was promised to a campsite. After a couple of weeks we went to the campsite to spend a few days 1t was obvious... Toon meer

Bedrijfsgegevens

  1. Kampeerwinkel

Geschreven door het bedrijf

Highbridge Caravan Centre is a family run business with over 60 years of experience. As one of the Country’s largest Outdoor Leisure Companies, our success has been founded upon excellent customer service. With the launch of our online shop, we are able to deliver this same high standard throughout the UK. Browse through a huge selection of products including Caravan & Motorhome Accessories, Tents, Camping Equipment and Outdoor Leisure Accessories.

Highbridge Caravans Details

Geschreven door het bedrijf


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(1.275)

31 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

We just want to say a massive thank you…

We just want to say a massive thank you to Phil, we had a couple of warranty issues on our new caravan. As it is on a seasonal pitch, Phil came out to us and fixed our problems while we were on holiday. We always get a five star service from you guys, from sales to aftersales and service. Thank you again from Mark and Mandy Kimberley

30 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

FIRST CLASS…

Excellent service from our initial phone enquiry - we were disposing of our motorhome and wanted a caravan in its place. All the staff were brilliant - James helped us through all manner of questions and we collected our van today. Brilliant, so happy.

23 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend

Friendly staff, great service.
Brought our caravan in for warranty work. They were very knowledgeable about what the problem was...
Carried out the work to a high standard.
Phoned us the day before collection to let us know the work had been completed.
Highly recommended

18 juli 2024
Beoordeeld met 5 van de 5 sterren

Highbridge Caravans are one of the best…

Highbridge Caravans are one of the best dealers I’ve ever purchased from.
Guys if you want a dealer that will look after you when things don’t go right while you’re away in your pride and joy look no further.
Absolutely first class service from after sales service Dean and others in the department.
Thank you Dean your support was fantastic.

17 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy to order

Was easy to order and the discount was given automatically at checkout...we did go to your devon branch to purchase the chairs & footstools but the delivery of them never arrived so to avoid missing out on the great offer I ordered them online to be delivered to my home.

12 juli 2024
Beoordeeld met 5 van de 5 sterren

Superb customer service

Wow! What a great company. Ollie & James in the sales team in Somerset and Devon
answered every query & question I had (& there were lots!) Richard gave the most amazing handover & was incredibly thorough and patient (not to mention he had a fab sense of humour too). The shop is really well stocked & staff very knowledgeable and helpful. I can't give the team high enough praise. They've made my first motorhome buying experience so very easy & relatively stress free. Thank you.

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

WARNING!!

WARNING!!
I bought some items in the accessory shop in Devon yesterday. I was asked if I had bought a new van, which I had not, but was not asked if I was a caravan club member. Discovered later that membership entitled me to a 10% discount which Highbridge would not apply retrospectively when I asked. I was told they did not promote the discount.
To me this says treat Highbridge with extreme caution. I have advised them they will not be on the potential supplier list when I look at new vans later this year. Needless to say this did not seem to bother them. Arrogant!!!

30 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kampa footrest

I first ordered the Kampa footrest from another company online. It was more money and it never arrived which meant I had a claim a refund and I didn’t have it for my holiday. I checked online for an alternative supplier and found Highbridge. It was cheaper and arrived on the next day of ordering. I wished I had gone with Highbridge from the start.

20 juni 2024
Beoordeeld met 5 van de 5 sterren

Outstanding customer service

Having had problems with delivery date of a swift voyager 540 from another dealer we approached Highbridge as they had a 540 in stock. The whole experience was seamless from start to finish. Adam the salesperson was excellent, no pressure and answered all our questions honestly. The extras we had were fitted to a high standard and delivery was on time. Handover was very comprehensive and informative, again all questions answered. Just finished our first adventure and all went well with no problems. Many thanks Highbridge for a first class service.

8 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very happy

Very fast dispatch, excellent value and good communications. What customer could ask for more?

14 mei 2024
Beoordeeld met 5 van de 5 sterren

Fantastic After Sales Service above and beyond. We went into limp mode on M5 near…

We went into limp mode on M5 near Highbridge where we purchased our motorhome last year, the after sales team were absolutely fantastic looking after us, we were 200 miles from home, and 100 miles from our final destination. They took the stress away from us and repaired it and ensured we still had the start to our holiday by loaning us a courtesy car so we could explore the area, we had to stay overnight and our Moho was there for us to sleep in. We all felt we belonged to their lovely work family including Purdy our dog. Thank you so so much

6 mei 2024
Review zonder uitnodiging

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