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2,6

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TrustScore 2.5 uit 5

4 reviews

5 sterren
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2 sterren
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2,6

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(4)

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Beoordeeld met 1 van de 5 sterren

Eniko Keskeny was absolutely rude and caused many delays for a simple job.

Do not use this company. Eniko Keskeny was the person dealing with my matter. She was completely rude and blamed anyone she could for her mistakes. Kept misinforming me and was not very knowledgeable. lots of errors on legal documents, kept losing my my legal documents mailed using their free postage paid for by my initial high fees, so had to keep paying extra for tracked delivery off my own back. Was always on holiday or sick and apparently no one else could deal with my basic queries even though she was just an assistant. What should have taken a couple weeks, took 6 months and still going. Over paid for a simple job expecting basic service but was let down.

7 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

We are waiting 3 years for a simple…

We are waiting 3 years for a simple probate to go through. Firstly they claimed mental ill health and the member of staff hadn't filed the paperwork even though we were told all was in process. When that was admitted they kept saying "we will do it today" in writing and when I asked for copies they basically said when they are ready and they still haven't done it. They won't answer the phone or emails. The stress they have caused must be illegal.. honestly, do not touch them.

26 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Informed decisions save financial loss

One star only because zero is not an option. This is a probate matter that continues to date 13.04.2023 although Hillman Legal Partnership being instructed by my siblings and I over 8 years ago. Despite the name this is not a firm of solicitors however inference of such is permitted, therefore Hillman is unregulated. The Society of Will Writers of which Hillman is a member, hold no jurisdiction in relation to probate matters. Therefore do not comment or act on complaints on such even if it's made to look as such.
To date Hillman have 'Grant of Probate' for our Mother’s Estate and have encouraged and completed forms on our behalf ready for signature to legally exonerate them of the role. Hillman have not provided the service outlined by them in their 'Terms of Business' thus expected by us. Our instruction was ignored, we have not been kept up-to-date and currently, as has intermittently been the habit, they no longer respond. Hillman unilaterally shared monies from our Mother’s Estate including taking their own "payment" ahead of the due Inheritance Tax to HMRC. They are now claiming they are the "administrators" so have no liability or responsibility. So 'how' and/or 'why' would our Mother’s funds be accessible to them?
Hillman are also saying that despite their acceptance of instruction, communication with HMRC and current possession of 'grant of probate', we are liable for the non payment of Inheritance Tax as we are beneficiaries and were initially recorded as Executors on our Mother’s Will. Even though not one of us had any contact with HMRC whatsoever until 5 years after our Mother’s passing when in February 2019 I 'individually' received a demanding letter from HMRC which they subsequently withdrew with apology. However, that letter and apology is now currently being reviewed as "wrong" as Hillman confirmed to HMRC "they do not have the financial means to secure funds" whilst raising the point we are the beneficiaries. We have since learnt that this is not in keeping with the Tribunal decision of the Harris v HMRC decision May 2018, Case Law that both parties will no doubt be aware of. As a grieving family we have done all that we can to bring this matter to a 'fair' conclusion but have been blocked at each juncture. HMRC is demanding payment from us as Hillman can't/won't pay referencing the Inheritance Tax Act 1984 and Hillman are requesting we pay them so 'they' can pay HMRC, inform us where the Estate finances is held and close the case. In desperation we googled Hillman for reviews and found that on various platforms others had suffered the same plight with almost identical conduct. I also placed a review on that platform, used by Hillman as a business for "10+ years", 3 days ago on 10.04.2023 that was removed by Yell yesterday less than 48 hours later ironically due to a complaint they received of negativity towards an individual in the review, as yet not understood or accepted by us. Unfortunately, in life we are all likely to suffer the loss of at least one loved one, we should not have to endure it being made harder by those who promote a service of empathy and understanding in such circumstances. Everything said here can be substantiated and if investigation is carried out due to the similarities of our experience it is prudent to believe that it is very likely this is a well put together and orchestrated way of behaving. A word of advice - Read the reviews and make your own decision before parting with so much as a penny to Hillman "Legal" Partnership.

13 april 2023
Review zonder uitnodiging

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