Your staff were very helpful and polite. They kindly showed me how to open my box without once getting frustrated. My order came in quickly. Also the people at your customer service office again were... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit U013A, Upper Rose Gallery, DA9 9SP Greenhithe, GB
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Lees wat reviewers zeggen
Pre order for a CD with release date 5th June 26. Royal Mail delivered a few days after. All as expected! (Royal Mail could have been quicker, but did deliver after a weekend)
Bedrijf heeft geantwoord
Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficien... Toon meer
Bedrijf heeft geantwoord
Heard the news of Steve Harley's passing so immediately renewed two early Cockney Rebel albums....both arrived extremely fast and in pristine condition..thanks HMV... I can listen and remember the fir... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Bluewater
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit U013A, Upper Rose Gallery, DA9 9SP, Greenhithe, Verenigd Koninkrijk
4,8
Uitstekend
307 reviews
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Antwoord van hmv (UK) - Bluewater
Hi RB
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good prices and delivered bang on-time
Good prices and delivered bang on-time. Couldn't ask for more. 5*****
20 juli 2026
Antwoord van hmv (UK) - Bluewater
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Bluewater
Hello Mr Taylor,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Bluewater
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Bluewater
Hi Tracy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your staff were very helpful and…
Your staff were very helpful and polite. They kindly showed me how to open my box without once getting frustrated. My order came in quickly. Also the people at your customer service office again were helpful and patient.
9 juli 2026
Antwoord van hmv (UK) - Bluewater
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good experience …
The staff were very helpful especially Ellie and Amiee (Bluewater) and the vinyl arrived when it was promised.
3 juli 2026
Antwoord van hmv (UK) - Bluewater
Hello Nancy
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bluewater store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Antwoord van hmv (UK) - Bluewater
Hi Sam,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pre order a CD with release date…
Pre order for a CD with release date 5th June 26. Royal Mail delivered a few days after. All as expected!
(Royal Mail could have been quicker, but did deliver after a weekend)
8 juni 2026
Antwoord van hmv (UK) - Bluewater
Hi Janis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very professional
Very professional, helpful service from branch staff at Bluewater shopping centre.
17 juni 2026
Antwoord van hmv (UK) - Bluewater
Hello Matt
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very helpful in store
Very helpful in store, made sure all details correct and delivered as specified, no complaints
8 juni 2026
Antwoord van hmv (UK) - Bluewater
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered a record and was kept up to…
Ordered a record and was kept up to date via email when ready. Ver efficient and a very happy customer
30 mei 2026
Antwoord van hmv (UK) - Bluewater
Hello Elane
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always good humoured friendly and…
Always good humoured friendly and helpful.
A very pleasant store to visit whether to buy or to browse
31 mei 2026
Antwoord van hmv (UK) - Bluewater
Hi Gerard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Bluewater
Hi marianne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent as Always!
Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficient and welcoming on arrival. Excellent service and have never had any problems online or in store. Will continue to use as it beats all others.
26 mei 2026
Antwoord van hmv (UK) - Bluewater
Hi Steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Bluewater
Hi pauline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
As always a good mail order and…
As always a good mail order and collection experience. The only minor issue was waiting until Monday for notification rather than Saturday. I suspect the Bank Holiday Weekend may have played in apart in that.
Great service and I'll continue to use
26 mei 2026
Antwoord van hmv (UK) - Bluewater
Hi Christopher
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
good but thing was post office said…
good but thing was post office said called i was out but i was in got the next day so 32days indoors because of them
19 mei 2026
Antwoord van hmv (UK) - Bluewater
Hi Alan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Bluewater
Hello Nong
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Great to order and good communication…
Great to order and good communication throughout. Staff are the Bluewater store very helpful.
15 mei 2026
Antwoord van hmv (UK) - Bluewater
Hi Lorraine,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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