We called into HMV today at the Xscape near Wakefield. The young lad who served us was unusual in this day & age in that he was extremely helpful & friendly. Other stores we went into the shop assista... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit C2 - C3, Junction 32,, Outlet Village, Tomahawk Trail, WF10 4FR Castleford, GB
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Lees wat reviewers zeggen
The vinyl I wanted was not on stock the guy behind the counter was very helpful and ordered the what I wanted I told him I was not local so he helped me arrange for home delivery. Two days after I a... Toon meer
Bedrijf heeft geantwoord
The gentleman (Marcus according to the receipt)who served me made sure I understood the whole process (never ordered in shop for a home delivery before , im old school and like to buy there and then i... Toon meer
Bedrijf heeft geantwoord
The album l ordered online was a bad pressing, a manufacturing fault. Rather then have the hassle of mailing it back, I could take it to my local HMV store. This was hassle free and not a problem at a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Castleford
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit C2 - C3, Junction 32,, Outlet Village, Tomahawk Trail, WF10 4FR, Castleford, Verenigd Koninkrijk
4,8
Uitstekend
155 reviews
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Antwoord van hmv (UK) - Castleford
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great choice.
I went to my local hmv store with my grandson ( he just starting out with vinyl) hopefully finding some older reissued music , I found some great ones ! Ended up with bowie/ Keane/ & ordered boland , which came to store in a couple of days ! Good speed great staff.
1 februari 2026
Antwoord van hmv (UK) - Castleford
Hi Mr & Mrs Hurd,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Castleford store
The young chap in store was helpful and pleasant and tried his best to track down the cds i wanted. And ordered them straight away for me. They were dispatched in good time and arrived well packaged.
29 januari 2026
Antwoord van hmv (UK) - Castleford
Hello Michelle,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
so easy to order online and plenty of…
so easy to order online and plenty of time given to go in store and pick up. Great communications too.
14 december 2025
Antwoord van hmv (UK) - Castleford
Hello Pauline,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff very helpful.
11 januari 2026
Antwoord van hmv (UK) - Castleford
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Junction 32 team ! Excellent
Staff in store very quick and helpful . Order placed for me arrived the next day
2 januari 2026
Antwoord van hmv (UK) - Castleford
Hi christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Castleford
Hi Helen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Castleford
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Kept updated on order
5 december 2025
Antwoord van hmv (UK) - Castleford
Hello judy
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Always a great experience at HMV
Always a great experience at HMV. Ordered at the store and delivered free to my home
3 december 2025
Antwoord van hmv (UK) - Castleford
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to use website
Easy to use website. Free delivery to my local store. Picked it up in a few days without any issues.
9 november 2025
Antwoord van hmv (UK) - Castleford
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Hassle Free Album Exchange.
The album l ordered online was a bad pressing, a manufacturing fault. Rather then have the hassle of mailing it back, I could take it to my local HMV store. This was hassle free and not a problem at all. Rayan at my HMV shop was great, gave me another copy and said any further problems then just bring the album back. You can't get better customer service then that. This professional service and variety of products at great prices brings me back to HMV time and time again, why go anywhere else it's perfect. Thank you HMV Castleford.
4 november 2025
Antwoord van hmv (UK) - Castleford
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Simply Great
Quick well packaged delivery of great value CDs. I highly recommend HMV, both in store and online.
31 oktober 2025
Antwoord van hmv (UK) - Castleford
Hello Dave
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great staff at HMV Castleford!
Great staff at HMV Castleford/Glasshoughton, they are a genuine credit to you. Friendly and always engaging and happy to chat; funny, too. I can’t remember the name of the young lady who helped me with my pre-order (sorry), but she was great. She made my day tbf. Collection staff (is that the right terminology?) were equally great. The weather was awful on collection day (04/10) and the 3 of us had a good old whinge about it! Haha, typical Brits, huh? LOL
Love HMV, love HMV Castleford/Glasshoughton - you’re the best!! Until next time. Simon
26 september 2025
Antwoord van hmv (UK) - Castleford
Hello Simon
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service.
7 oktober 2025
Antwoord van hmv (UK) - Castleford
Hi Sheila
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went out of their way to find the vinyl I required for a gift. Thank you
Very helpful staff, thank you, great service!
16 juli 2025
Antwoord van hmv (UK) - Castleford
Hi Cu.stomer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful, friendly staff
Went into to get an album - wasn't released yet, staff helped me to preorder
Came to collect and staff were friendly and quick getting it for me
5 september 2025
Antwoord van hmv (UK) - Castleford
Hi Charlotte
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are always really helpful and…
The staff are always really helpful and go out of their way when we go in store
22 augustus 2025
Antwoord van hmv (UK) - Castleford
Hi Donna
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Never had a problem with HMV online
Never had a problem with HMV online, this also includes their Ebay store as well.
Dispatched within a day, packaged well.
Only gripe is as a collector of blu ray and UHD 4k movies during the HMV promotions, such as buy three for 50 pound, you are not informed whether or not you'll be getting the 'limited' version.
Example I bought 3 for 50, two movies were recent releases the third not so, the newest of the three came without 'slip case/s' or booklet, however the movies were illustrated with the slip cases, the third (to my surprise) came with slip case, poster and booklet.
Still value for money but I was a tad disappointed, I'll still be sticking with HMV because of the great service experiences I've had thus far.
14 augustus 2025
Antwoord van hmv (UK) - Castleford
Hi Pete
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time.
Have a great day!
The (almost) perfect hand over
Perfect in almost every way, the only downside being six days from confirmation of despatch to notification of readiness for collection.
9 augustus 2025
Antwoord van hmv (UK) - Castleford
Hi Barbara
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
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