The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie13/15 Smithford Way, CV1 1FY Coventry, GB
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Lees wat reviewers zeggen
The staff I dealt with were cheerful and keen to help out. They were also very knowledgeable about the CD I was looking for. The CD was delivered efficiently to our local HMV store and again the staf... Toon meer
Bedrijf heeft geantwoord
Such a helpful group of employees there were working at Coventry HMV. A real joy to interact with. So helpful, nothing was too much trouble and knew exactly where everything was we asked for, not onl... Toon meer
Bedrijf heeft geantwoord
Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Coventry
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
13/15 Smithford Way, CV1 1FY, Coventry, Verenigd Koninkrijk
4,8
Uitstekend
358 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing customer service
Amazing customer service, having purchased and placed an order everything went smooth no problems but then, with such sales team members as Rory B, so friendly, knowledgeable and helpful, the sales team at the time of visit really was a pleasure to shop.
25 augustus 2026
Antwoord van hmv (UK) - Coventry
Hello Lazlo
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Coventry store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Helpful and cheerful staff!
The staff I dealt with were cheerful and keen to help out. They were also very knowledgeable about the CD I was looking for.
The CD was delivered efficiently to our local HMV store and again the staff were friendly and very helpful.
25 augustus 2026
Antwoord van hmv (UK) - Coventry
Hi Stephen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Got my order before the date
22 augustus 2026
Antwoord van hmv (UK) - Coventry
Hi Ranjit
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Rude staff
Staff member was rude and treated me like a child and proceeded to flirt with my wife
22 augustus 2026
Review zonder uitnodiging
Antwoord van hmv (UK) - Coventry
Hello Mr Hope,
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are concerned to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Quick friendly service
Quick friendly service. Recovered my parcel quickly, covered ID check, then off I went
13 augustus 2026
Antwoord van hmv (UK) - Coventry
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Coventry
Hi Hsu
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Coventry
Hi Christine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service and communication.
22 juli 2026
Antwoord van hmv (UK) - Coventry
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Greeted in a courteous manner with a…
Greeted in a courteous manner with a smile and it was the end of the day👍
19 juli 2026
Antwoord van hmv (UK) - Coventry
Hello Catherine
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great staff
We returned a dvd boxset with a missing disc outside the return window. due to the missing disc being in season 11. The staff ordered a new one and checked it before we left.
18 juli 2026
Antwoord van hmv (UK) - Coventry
Hi Rachael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great in store & online
Great in store & online, always helpful staff. Great collection of films and music along with other merch items. Fair competitive prices. Online order was an easy process,delivery was quality and quick, overall Great service
18 juli 2026
Antwoord van hmv (UK) - Coventry
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fab customer service
Such a helpful group of employees there were working at Coventry HMV. A real joy to interact with.
So helpful, nothing was too much trouble and knew exactly where everything was we asked for, not only that they were extremely helpful looking up and ordering in for me.
5 juli 2026
Antwoord van hmv (UK) - Coventry
Hi Sophie
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Coventry store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The staff at HMV at Coventry are always…
The staff at HMV at Coventry are always very helpful and friendly. The order was dispatched quickly and was available to collect from the store in just a few days. I have always had good service from HMV and would recommend using HMV at Coventry.
7 juli 2026
Antwoord van hmv (UK) - Coventry
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Coventry
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I love you so much HMV ❤❤❤❤❤
6 juli 2026
Antwoord van hmv (UK) - Coventry
Hi Ava-marie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent helpful staff and prompt…
Excellent helpful staff and prompt service.Will continue to use HMV.
26 juni 2026
Antwoord van hmv (UK) - Coventry
Hello Patrick
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
So easy to place my order
So easy to place my order, staff are helpful and professional, my order arrived within a reasonable window.
26 juni 2026
Antwoord van hmv (UK) - Coventry
Hi Brookside Avenue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Service was swift and efficient
Service was swift and efficient, my order was dispatched within two days and I was able to pick it up on the third day from my local store.
Friendly staff and a good atmosphere in the store.
Thank you
25 juni 2026
Antwoord van hmv (UK) - Coventry
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff are extremely helpful…
The staff are extremely helpful whenever I require help,to find what I am looking for, whenever I go to the Coventry store I always feel welcome.
21 juni 2026
Antwoord van hmv (UK) - Coventry
Hi George,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
easy to order.updates when available.
19 juni 2026
Antwoord van hmv (UK) - Coventry
Hi Jon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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