Brilliant service second time i ordered form hmv both times have a great experience very easy to pre order brilliant for when tings arnt available in stores
Bedrijf heeft geantwoord
Locatie
Wijzig locatie20-22 The Mall, NP44 1PX Cwmbran, GB
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Lees wat reviewers zeggen
Easy to order and collect Did not wait too long for delivery Collection made at Cwmbran store where the 2 members were very helpful and friendly
Bedrijf heeft geantwoord
Item was not in stock in store, but the staff were really helpful and ordered it in for me and had it delivered to my address.
Bedrijf heeft geantwoord
Trying to change a defective LP Vinyl album bought via online was a nightmare. also 2nd copy delivered ordered online was also faulty (manfacturers pressing fault). so sent 2 back via courier and h... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Cwmbran
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
20-22 The Mall, NP44 1PX, Cwmbran, Verenigd Koninkrijk
4,7
Uitstekend
200 reviews
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Antwoord van hmv (UK) - Cwmbran
Hi Suzanne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Straightforward to order
Straightforward to order, quick to obtain the item. Professional staff, competent and customer focussed.
23 oktober 2025
Antwoord van hmv (UK) - Cwmbran
Hi Thomas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So very helpful went out of his way to…
So very helpful went out of his way to help me as im no good with on line shopping etc so did it all for me in store
23 oktober 2025
Antwoord van hmv (UK) - Cwmbran
Hi Caroline,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The gentleman who worked there was very…
The gentleman who worked there was very helpful & knowledgeable, he helped me with information on the items I was looking for
14 oktober 2025
Antwoord van hmv (UK) - Cwmbran
Hi Teresa,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A spooky hoody order lol 🎃
Very happy with hoodie, I’ve now got around to wearing it; now it’s colder thankfully 😂 👍🏻 but yeh thanks a lot HMV.
19 april 2025
Antwoord van hmv (UK) - Cwmbran
Hi Olly
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope that this keeps you warm for many Winters to come.
Cheers!
Fantastic staff..always happy to help
Fantastic staff..always happy to help, ordering was quick and easy, and my dvd came within a few days. Thank you
7 oktober 2025
Antwoord van hmv (UK) - Cwmbran
Hi Tina
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Cwmbran store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
I was able to order what I wanted and…
I was able to order what I wanted and it arrived quickly
26 september 2025
Antwoord van hmv (UK) - Cwmbran
Hello Sharon
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
The staff at Cwmbran HMV are Always…
The staff at Cwmbran HMV are Always polite and extremely helpful, it always a pleasure to visit the store. Mr. Brian Rosser.
15 september 2025
Antwoord van hmv (UK) - Cwmbran
Hi brian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It was great so great amazing great yes…
It was great so great amazing great yes you read correct great wowzers great boom delivery came delivered and it wasn’t exploded boom pow it was a working item it worked :)
17 augustus 2025
Antwoord van hmv (UK) - Cwmbran
Hi Evan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Cwmbran
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect
Click and collect and I still got the discount for another item with any purchase which I wasn’t expecting because I had already paid for my order which was nice
6 juli 2025
Antwoord van hmv (UK) - Cwmbran
Hi C Lewis
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant service as always without…
Brilliant service as always without fail. Cwmbran is the best HMV store on the planet!
23 juni 2025
Antwoord van hmv (UK) - Cwmbran
Hi Sim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really great staff at the Cwmbrân…
Really great staff at the Cwmbrân store.
Always very helpful.
14 juni 2025
Antwoord van hmv (UK) - Cwmbran
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast efficient service
14 juni 2025
Antwoord van hmv (UK) - Cwmbran
Hi andrew
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fast delivery in time for holiday
Faster delivery to store than I originally thought, which meant that the CD was in time for my mini break. Which meant I could relax and listen to some great, timeless hits on my countryside journey , and not worry about the fact that I did not have WiFi or radio reception!
24 mei 2025
Antwoord van hmv (UK) - Cwmbran
Hi Gary
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off. We hope you had a lovely time away.
See you soon :-)
Really helpful staff member and clear…
Really helpful staff member and clear notifications of where in process from beginning to pick up
18 mei 2025
Antwoord van hmv (UK) - Cwmbran
Hi Jill
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Cwmbran
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Cwmbran
Hello Keri
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Cwmbran
Hi Tash
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click & Collect Experience
Click and collect service worked well, the shop assistant was very helpful and it was easy to find the DVDs, but I wish the confirmation email I printed to collect the order did not have so much black background shading, I used a lot of ink.
29 april 2025
Antwoord van hmv (UK) - Cwmbran
Hi Shazza
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
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