Brilliant service second time i ordered form hmv both times have a great experience very easy to pre order brilliant for when tings arnt available in stores
Bedrijf heeft geantwoord
Locatie
Wijzig locatie20-22 The Mall, NP44 1PX Cwmbran, GB
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Lees wat reviewers zeggen
Easy to order and collect Did not wait too long for delivery Collection made at Cwmbran store where the 2 members were very helpful and friendly
Bedrijf heeft geantwoord
Item was not in stock in store, but the staff were really helpful and ordered it in for me and had it delivered to my address.
Bedrijf heeft geantwoord
Trying to change a defective LP Vinyl album bought via online was a nightmare. also 2nd copy delivered ordered online was also faulty (manfacturers pressing fault). so sent 2 back via courier and h... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Cwmbran
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
20-22 The Mall, NP44 1PX, Cwmbran, Verenigd Koninkrijk
4,7
Uitstekend
200 reviews
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That its now possible to order in store and pick up from there, with updates on order progress delivered via email
Staff very helpful as item required out of stock. Order placed in store and following updates on progress was able to pick up from store within the week
30 april 2024
Antwoord van hmv (UK) - Cwmbran
Hi Veronica
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Recently ordered Queen A Night At The ....
Recently ordered Queen A Night At The Opera vinyl album online for collection at my local store . Communication of order status was great throughout , album was well packaged & in perfect condition . Would happily use again .
5 april 2024
Antwoord van hmv (UK) - Cwmbran
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic Store
Fantastic quality products and great staff full of knowledge that are more than happy to help. Always my first stop when in town.
4 april 2024
Antwoord van hmv (UK) - Cwmbran
Hi Ieuan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
DVDs were well priced and click and…
DVDs were well priced and click and colect was free, thanks :)
23 maart 2024
Antwoord van hmv (UK) - Cwmbran
Hi Fiona
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Evening thing that I considered to be…
Evening thing that I considered to be Great Care, Attention & Service Happened ✨️
7 februari 2024
Antwoord van hmv (UK) - Cwmbran
Hi Bob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Cwmbran
Hi Matt
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service.
21 januari 2024
Antwoord van hmv (UK) - Cwmbran
Hi Andrea
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery to the store.
Quick delivery to the store.
Great customer service in store
13 januari 2024
Antwoord van hmv (UK) - Cwmbran
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Trying to change a defective LP Vinyl…
Trying to change a defective LP Vinyl album bought via online was a nightmare. also 2nd copy delivered ordered online was also faulty (manfacturers pressing fault). so sent 2 back via courier and had to go to a store to order a 3rd copy. Luckily the shop manager was very understanding and very helpful.
9 januari 2024
Antwoord van hmv (UK) - Cwmbran
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and we have assisted you with returns.
Best wishes.
Antwoord van hmv (UK) - Cwmbran
Hi Wendy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Didn’t like the fact that the item was…
Didn’t like the fact that the item was in store but as I’d ordered online had to wait for that to be delivered a few days later so had to go back to pick something up that I could have picked up the first time
22 december 2023
Antwoord van hmv (UK) - Cwmbran
Hi Customer
Thank you for taking the time to leave us a review.
We love receiving feedback from our customers and will take your feedback onboard.
I have started to buy vinyl again
I have started to buy vinyl again, and have had the odd record had manufacturing defects. Since I am often buying two or 3 records at a time and want a straight replacement the staff (if they have it in stock) always do a straight swap.
Just bought a double Sabbath album and the main record is perfect but the live record on its first play started jumping on track 2 Side 1 so I will have to replace that. Very annoying but that is not HMV's fault.
Superb choice of music on both CD and Vinyl. It is mainly the Cwmbran shop I use.
15 december 2023
Review zonder uitnodiging
Antwoord van hmv (UK) - Cwmbran
Hi Adrian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I ordered a cd for my mam and they…
I ordered a cd for my mam and they emailed me to let me know when to pick it up
14 december 2023
Antwoord van hmv (UK) - Cwmbran
Hi Alison
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and easy ordering online prompt e…
Quick and easy ordering online prompt e mail when ready friendly staff at the Cwmbran store.
13 december 2023
Antwoord van hmv (UK) - Cwmbran
Hi Marie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant service the lady in the hmv…
Brilliant service the lady in the hmv shop in cwmbran was so friendly and helpful 👏
14 december 2023
Antwoord van hmv (UK) - Cwmbran
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They got all the disc I asked for even…
They got all the disc I asked for even ordered the two missing
14 december 2023
Antwoord van hmv (UK) - Cwmbran
Hi Dennis
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
The website was easy to navigate
The website was easy to navigate, I was kept informed of the status of my order, the staff at the HMV shop in Cwmbrân were helpful and friendly
9 december 2023
Antwoord van hmv (UK) - Cwmbran
Hi Avril
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast service.
Ordered in store on Fri pm, ready for collection Sat pm. Excellent service. Staff at HMV Cwmbran are great too!
9 december 2023
Antwoord van hmv (UK) - Cwmbran
Hi Donna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Cwmbran
Hi Tony,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered came within a couple od
Ordered came within a couple od
f days ready for pickup , staff at Cwmbran very helpful
5 december 2023
Antwoord van hmv (UK) - Cwmbran
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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