Beautiful new store in Derby assistant so helpful for what I needed nothing to much trouble. Received email informing my order had arrived within 3 days. What wonderful service very happy customer.... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit SU259, Derbion Shopping Centre, London Rd, DE1 2PL Derby, England, GB
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Lees wat reviewers zeggen
Always a rewarding visit at your store. So much product choice and extremely helpful staff .
Bedrijf heeft geantwoord
I checked the website for what I wanted, it told me it was in stock in my local, so I thought I could collect in a few hours. It obviously wasn't In stock as it took a few days, which didn't matter bu... Toon meer
Bedrijf heeft geantwoord
Having wrote a review a few days ago regarding a online order that came damaged. I like to take this opportunity to thank the staff at the Derby store for there help & customer service absolutely out... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Derby
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL, Derby, England, Verenigd Koninkrijk
4,8
Uitstekend
216 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beautiful new store in Derby assistant…
Beautiful new store in Derby assistant so helpful for what I needed nothing to much trouble.
Received email informing my order had arrived within 3 days.
What wonderful service very happy customer.
4 mei 2026
Antwoord van hmv (UK) - Derby
Hi Anne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always a rewarding visit at your store.
Always a rewarding visit at your store.
So much product choice and extremely helpful staff .
30 april 2026
Antwoord van hmv (UK) - Derby
Hi Keith,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Great value and product in Great…
Great value and product in Great condition, superfast Delivery
28 april 2026
Antwoord van hmv (UK) - Derby
Hello Graham,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Derby
Hi Neville,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Derby
Hi Jason
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Correct purchase & delivered on time
8 april 2026
Antwoord van hmv (UK) - Derby
Hello Sandra,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Hi I would give hmv 5 stars for there…
Hi I would give hmv 5 stars for there outstanding service they always go.above and beyond to help my son in the shop when he goes in.thanks hmv staff brilliant job 👏
6 april 2026
Antwoord van hmv (UK) - Derby
Hi Anita,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Did n't have cd in when I originally…
Did n't have cd in when I originally went to HMV but they ordered it in and it came very quickly.
Good service
1 april 2026
Antwoord van hmv (UK) - Derby
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent Service
Item ordered in store and I arranged click and collect. Received email for confirmation, one for despatch and one for Ready to collect! Delivery was quick and efficient.
2 april 2026
Antwoord van hmv (UK) - Derby
Hi Slinda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Derby
Hi Melanie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Derby
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful friendly staff
20 maart 2026
Antwoord van hmv (UK) - Derby
Hi Karen
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Derby store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Ordering for home delivery
Helpful service in store & prompt delivery to my address - within 3 working days
12 maart 2026
Antwoord van hmv (UK) - Derby
Hi Adrian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Derby
Hi Barrie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
DERBY STORE
went in store and order DVD as was out of stock and very helpful staff member and just had to wait for a email to pick it up
16 februari 2026
Antwoord van hmv (UK) - Derby
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Derby
Hi Rozh
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service, competitive prices
Timely delivery. Well packaged. Competitive prices. Good service.
14 februari 2026
Antwoord van hmv (UK) - Derby
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Free delivery
HMV contacted me to notify me of a store relocation whilst I had an order in place. They offered to deliver the item free of charge, which they did, to which I am grateful.
25 januari 2026
Antwoord van hmv (UK) - Derby
Hi Steve,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Derby
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great!
Really easy to preorder my Christmas gift: 50th anniversary Wish You Were Here Pink Floyd. I decided to do click and collect as that was easier for me than have it delivered. Hubby was so pleased with it!
23 december 2025
Antwoord van hmv (UK) - Derby
Hello Anne
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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