The prompt delivery on the item I ordered. The staff were very efficient and helpful. Very happy with my shopping experience with HMV. Tank you
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 27-28, Harvey Centre, CM20 1XS Harlow, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We were assisted by a wonderful young woman who helped both me and my mum who were clueless about vinyls. And not only had she assisted us in finding the vinyl in literal seconds but even went the ext... Toon meer
Bedrijf heeft geantwoord
I had a great experience at HMV. The staff were friendly and helpful, and the store had a wide range of music, films, and merchandise to choose from. Everything was well organised, which made it easy... Toon meer
Bedrijf heeft geantwoord
Being able to order in advance of release date. Your staff are extremely well informed about any questions that I ask about. It is also nice to talk to staff who are polite and helpful. The album/DVD... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Harlow
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 27-28, Harvey Centre, CM20 1XS, Harlow, Verenigd Koninkrijk
4,7
Uitstekend
191 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to ordering and so easy to pick up…
Easy to ordering and so easy to pick up at requested location
14 februari 2026
Antwoord van hmv (UK) - Harlow
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service in store
Great customer service in store. Kept updated via email about status of order.
29 januari 2026
Antwoord van hmv (UK) - Harlow
Hi Jane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I had a great experience at HMV
I had a great experience at HMV. The staff were friendly and helpful, and the store had a wide range of music, films, and merchandise to choose from. Everything was well organised, which made it easy and enjoyable to browse. I especially liked the atmosphere — it felt welcoming and nostalgic. I’ll definitely be visiting again!
15 januari 2026
Antwoord van hmv (UK) - Harlow
Hi Finlay
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
Helpful staff! Ordered what I wanted and was all efficiently done with regular emails to update me.
11 januari 2026
Antwoord van hmv (UK) - Harlow
Hello Nicole
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great store, loads of choice
Good selection of products, easy on line ordering for collection in store. Helpful friendly staff. An all round great shopping experience every visit. Thank you.
6 februari 2026
Antwoord van hmv (UK) - Harlow
Hi Mrs Clarke
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Yeah helpful friendly staff I am happy…
Yeah helpful friendly staff I am happy with my purchase and the service thank
26 januari 2026
Antwoord van hmv (UK) - Harlow
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV review
I went in to pick up a click and collect order (witch was made really easy to do on their website) and the lady at the till made it easy and simple.
25 januari 2026
Antwoord van hmv (UK) - Harlow
Hi Michael,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Harlow
Hi Steve
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Harlow
Hi Linda,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Faulty vinyl
My vinyl purchase was faulty as was the replacement, but the staff were very helpful in sorting it out.
23 januari 2026
Antwoord van hmv (UK) - Harlow
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Harlow
Hi Valerie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
changed a vinyl record
Staff in the shop were friendly and helpful. My wife had bought a Jimi Hendrix album as a Christmas present but it wasn't the one I wanted so I changed it
18 januari 2026
Antwoord van hmv (UK) - Harlow
Hi Peter
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Harlow store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Antwoord van hmv (UK) - Harlow
Hello Andrew,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very polite and very good with disabled…
Very polite and very good with disabled people.
16 januari 2026
Antwoord van hmv (UK) - Harlow
Hi Marion
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service
Very helpful sales assistant at the Harlow store. LP was out of stock but managed to order it before the deadline for Xmas.
17 december 2025
Antwoord van hmv (UK) - Harlow
Hi there,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great sellers
6 december 2025
Antwoord van hmv (UK) - Harlow
Hi Miriam,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick and easy to order and collect.
31 december 2025
Antwoord van hmv (UK) - Harlow
Hi JANET
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Harlow
Hello Julie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff are very knowledgeable in the…
The staff are very knowledgeable in the products they sell, especially the guy who has been working in there for years. They are also friendly & professional.
9 december 2025
Antwoord van hmv (UK) - Harlow
Hi Laura
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Harlow store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Antwoord van hmv (UK) - Harlow
We love this, so thank for shopping with us at hmv and have a Merry Christmas!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.