The assistant behind the counter was very helpful and pleasant when I ordered a DVD recently. With so many self service tills and ordering from the Internet, it makes a nice change to speak to a huma... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit TS4, Town Square, Priory Meadow, TN34 1PH Hastings, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Service good, as per usual, but I get a little irritated by every company I deal with asking for a review, every time I buy anything from them. I may be a 'little' old school, but I've always thought... Toon meer
Bedrijf heeft geantwoord
Always have a positive experience with HMV, whether that's online, or in the shop itself :) I have been shopping there for many, many years, and will continue to do for many years to come. Hastings... Toon meer
Bedrijf heeft geantwoord
Your staff in your Hastings branch were very helpful and personable as they always are It's always nice to visit HMV when we are in town.Is there any news to the reopening of your Eastbourne store bec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Hastings
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit TS4, Town Square, Priory Meadow, TN34 1PH, Hastings, Verenigd Koninkrijk
4,8
Uitstekend
224 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
All simple
All simple. Staff friendly. CD arrived quickly and undamaged.
Pleased with purchase.
7 augustus 2026
Antwoord van hmv (UK) - Hastings
Hi Jeremy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Hastings
Hello Brian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
They help is with everything and the…
They help is with everything and the support is great
7 augustus 2026
Antwoord van hmv (UK) - Hastings
Hi Luke
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The store team member in Hastings was…
The store team member in Hastings was excellent. Very helpful and knowledgeable.
7 augustus 2026
Antwoord van hmv (UK) - Hastings
Hi Graham
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Hastings store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Ordering from a real person
The assistant behind the counter was very helpful and pleasant when I ordered a DVD recently. With so many self service tills and ordering from the Internet, it makes a nice change to speak to a human being for once.
21 juli 2026
Antwoord van hmv (UK) - Hastings
Hi Barbara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fine worked well
18 juli 2026
Antwoord van hmv (UK) - Hastings
Hi Lesley,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Film geek…
I absolutely love HMV online and stores fantastic range of products to purchase.
21 juli 2026
Antwoord van hmv (UK) - Hastings
Hi Nicholas,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Shopping experience
The staff were very polite , friendly and helpful .
My order arrived exactly when the assistant said it would.Also the music playing in the store when I was there was not too loud.
11 juli 2026
Antwoord van hmv (UK) - Hastings
Hello Fowler
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Hastings
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
i ordered and it was ready to collect…
i ordered and it was ready to collect when i wanted it. the shop team at hastings were well organised and it only took a couple of minutes to collect
9 juli 2026
Antwoord van hmv (UK) - Hastings
Hi keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In store collection
Extremely friendly, helpful and knowledgeable staff. A great service as always. A pleasure to visit. Can't recommend highly enough.
5 juli 2026
Antwoord van hmv (UK) - Hastings
Hello PSE
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I can’t order online from HMV
I can’t order online from HMV, it won’t checkout?! So I order at my local Hastings store. The staff are very helpful and pleasant
24 juni 2026
Antwoord van hmv (UK) - Hastings
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordering my 2 cd's was very easy
Ordering my 2 cd's was very easy, and delivery was good. Thank you 😀
20 juni 2026
Antwoord van hmv (UK) - Hastings
Hi Dominic,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful and knowledgeable staff at Hastings store
Very helpful and knowledgeable staff
13 juni 2026
Antwoord van hmv (UK) - Hastings
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Hastings
Hi Louise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and amazing selection
Great service and amazing selection. Prompt delivery too and nicely packed. This was an online order but staff in store are always nice and helpful.
4 juni 2026
Antwoord van hmv (UK) - Hastings
Hi Jack
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great communication
Great communication. And really friendly staff when I collected it from Hastings branch today
2 juni 2026
Antwoord van hmv (UK) - Hastings
Hi Jon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
5*!! Always have a positive experience!
Always have a positive experience with HMV, whether that's online, or in the shop itself :)
I have been shopping there for many, many years, and will continue to do for many years to come.
Hastings HMV is my local store, and the staff in there are terrific! You couldn't ask for more fantastic people. The service has always been impeccable, and shopping there is always a real pleasure.
1 december 2025
Antwoord van hmv (UK) - Hastings
Hi Ellie
Thank you for leaving such a positive 5-star review! We really appreciate all of your comments! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
We hope to see you soon :-)
The ear buds I purchased didn’t work
The ear buds I purchased didn’t work, they didn’t connect so I had to go back to store - to be fair the staff did then reorder them for me which is good but I’ll need to return again and I live forty minutes away
5 mei 2026
Antwoord van hmv (UK) - Hastings
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Prompt service
2 mei 2026
Antwoord van hmv (UK) - Hastings
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.