I got it when they said I would so timing was fine, people who handed me my order were very nice as I ordered deliver it in store.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 63, Eden, Union Parade, HP11 2BQ High Wycombe, GB
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Lees wat reviewers zeggen
Every time I pop into HMV High Wycombe it's always a pleasure. Staff always focused on my requirements and also take a genuine interest in the music I'm purchasing or ordering. Brilliant service every... Toon meer
Bedrijf heeft geantwoord
Ordering was very good, the manager was very helpful. When I went to collect the vinyl the assistant couldn't find it and kept asking if I had the correct email, which I did and showed her. After many... Toon meer
Bedrijf heeft geantwoord
Fantastic service in shop, friendly and very polite. The cd's l wanted were not in store, but staff ordered all l was after, music from the 70's, so probably not always available, and had all delivere... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - High Wycombe
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 63, Eden, Union Parade, HP11 2BQ, High Wycombe, Verenigd Koninkrijk
4,8
Uitstekend
141 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The gentleman who served me was very…
The gentleman who served me was very helpful and polite.
I think your customer service is excellent and viny vinyl stock is of high quality. I haven’t had to send any back.
1 september 2024
Antwoord van hmv (UK) - High Wycombe
Hello Steven
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Antwoord van hmv (UK) - High Wycombe
Hi Brenda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I think that hmv is a fantastic store…
I think that hmv is a fantastic store and place to buy things and the staff are so friendly and polite also very helpful as well.
4 augustus 2024
Antwoord van hmv (UK) - High Wycombe
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
getting a DVD
The staff were very helpful.
They had 2 of the 4 titles I required in store.
One had to be ordered and that came very quickly.
Unfortunately they didn't have the fourth one on their stocks and suggested I get it from Amazon.
Three out of four wasn't that bad.
19 juni 2024
Antwoord van hmv (UK) - High Wycombe
Hello customer
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Antwoord van hmv (UK) - High Wycombe
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered and received the next day staff…
Ordered and received the next day staff in store we’re very helpful we’ll done.
27 mei 2024
Antwoord van hmv (UK) - High Wycombe
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing staff in the High Wycombe…
Amazing staff in the High Wycombe branch. Nothing is too much trouble.
4 mei 2024
Antwoord van hmv (UK) - High Wycombe
Hi Claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service… very good staff who…
Excellent service… very good staff who go out of their way to find what I was looking for….
1 mei 2024
Antwoord van hmv (UK) - High Wycombe
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - High Wycombe
Hi Simone
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service and friendly staff.
17 april 2024
Antwoord van hmv (UK) - High Wycombe
Hi steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very easy process and the staff very…
Very easy process and the staff very helpful and kind got my cd in great condition and very good communication.
30 maart 2024
Antwoord van hmv (UK) - High Wycombe
Hi Wayne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff member,named David.
Helpful staff member.
Ordered d.v.d
Was notified when it was dispatched and when arrived in store..
Very efficient service.
28 februari 2024
Antwoord van hmv (UK) - High Wycombe
Hello penny
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were super kind and helpful
The staff were super kind and helpful. When the staff member originally helped me he was great with finding the movie I was after and explaining how to do a pick up as I hadn't done it before. Then when I went in a different member was nice and quick when looking for my prder and was nice and polite.
The selection in store is great and even better if they don't have it they are happy to look in the system and either find it in store if it is there or order it I for you.
23 februari 2024
Antwoord van hmv (UK) - High Wycombe
Hi Amy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant Service
My order was taken efficiently and the record arrived at the expected time.
9 februari 2024
Antwoord van hmv (UK) - High Wycombe
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :)
Antwoord van hmv (UK) - High Wycombe
Hi carlos
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was easy to order with a very…
It was easy to order with a very helpful man at the shop
13 januari 2024
Antwoord van hmv (UK) - High Wycombe
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
CD in mint condition
CD in mint condition, well protected in transit, fast delivery, convenient click and collect, friendly, and helpful staff.
9 januari 2024
Antwoord van hmv (UK) - High Wycombe
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ease of ordering via the website
Ease of ordering via the website. Excellent comms. Professional and polite staff on collection. This is why I prefer to visit and purchase in store as the service is excellent.
2 januari 2024
Antwoord van hmv (UK) - High Wycombe
Hi Rob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Found what I wanted!
The sales assistant was positive and efficient. It was also a good experience overall as I managed to source a DVD that my husband thought would be difficult to find!
20 december 2023
Antwoord van hmv (UK) - High Wycombe
Hello Janette
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordering was very good
Ordering was very good, the manager was very helpful. When I went to collect the vinyl the assistant couldn't find it and kept asking if I had the correct email, which I did and showed her. After many searches finally finding it in the first place she looked!
21 december 2023
Antwoord van hmv (UK) - High Wycombe
Hello Suzanne,
Thank you for getting in touch! We're sorry to hear that you've had a disappointing experience in store, but we're glad to hear you received your order. We'll get your feedback passed on to improve our service in future. Thank you!
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