Hmv got my order through fast and had good progress status communication email notice along the way, very pleased with the smooth happy shopping experience all good Thanks again Greg
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 28, The Kingsgate Shopping Centre, HD1 2QB Huddersfield, GB
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Lees wat reviewers zeggen
The shop assistants were very knowledgeable...were able to locate the required dvds in store, and ordered dvds not in store. Delivery to the store was as promised. Love to be able to browse in store
Bedrijf heeft geantwoord
Never received a follow-up email to confirm the item pre-ordered online had been dispatched to my chosen store and was ready for collection. Waited over a week and never received any messages from the... Toon meer
Bedrijf heeft geantwoord
I wanted a particular vinyl album but wanted to collect it. The online ordering was simple, the store was local to me & the album arrived exactly as ordered with clear email & phone notification I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Huddersfield
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 28, The Kingsgate Shopping Centre, HD1 2QB, Huddersfield, Verenigd Koninkrijk
4,8
Uitstekend
196 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Room for improvement.
Never received a follow-up email to confirm the item pre-ordered online had been dispatched to my chosen store and was ready for collection. Waited over a week and never received any messages from the store. My contact details were entered correctly on the pre-order page, so there really is no excuse for the lack of follow-up information.
8 september 2025
Antwoord van hmv (UK) - Huddersfield
Hi Customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Antwoord van hmv (UK) - Huddersfield
Hi James
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fast and efficient service.
16 augustus 2025
Antwoord van hmv (UK) - Huddersfield
Hi Roy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick service at the till when I…
Very quick service at the till when I called to pick up a click and collect order.
9 augustus 2025
Antwoord van hmv (UK) - Huddersfield
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy click and collect
Very easy click and collect. Friendly staff and great product.
1 juli 2025
Antwoord van hmv (UK) - Huddersfield
Hi Vikki
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV wouldn't be the store it is without its staff and their work.
Your staff with their helpful, expertise and friendliness makes shopping in HMV all the more worthwhile of a shop you want to go in.
17 juni 2025
Antwoord van hmv (UK) - Huddersfield
Hi Sally
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Return was an issue
Though the product was good, the albums took nearly a week to arrive.
One of the albums was already owned by the person I bought it for, so I took it to my local HMV store and ended up paying an extra £2 to swap it for another album in the 3 for £66 deal. This was because the albums had a £2 difference in individual price, so even though they were part of a deal, the person serving couldn't process it as a like-for-like (as stated in your website).
It was only £2, but it is an annoyance that things can't be followed as they should.
15 mei 2025
Antwoord van hmv (UK) - Huddersfield
Hi Kieran
Thank you for taking the time to leave us a review. We're sorry to hear of your disappointment with the extra £2 to pay for a different vinyl in order to match the 3 for £66 deal.
We really appreciate receiving feedback from our customers and will do our best to earn those last stars from you next time.
Have a great day!
As always HMV provides a great browsing…
As always HMV provides a great browsing experience with good prices. Put down Amazon and engage with people who care.
7 mei 2025
Antwoord van hmv (UK) - Huddersfield
Hi Antony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Huddersfield
Hi Dr
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Huddersfield
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Huddersfield
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really happy- helpful staff- speedy…
Really happy- helpful staff- speedy delivery! Really happy thank you!!!
1 april 2025
Antwoord van hmv (UK) - Huddersfield
Hi Alistair
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy website
Easy website. Good amount of comms from hnv.com
Friendly and adaptable staff when I went to collect.
9 maart 2025
Antwoord van hmv (UK) - Huddersfield
Hi West Yorks
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Huddersfield
Hi Jonathan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
What’s not to like!
Great store. Friendly, helpful and knowledgeable staff. What’s not to like!
9 februari 2025
Antwoord van hmv (UK) - Huddersfield
Hi Bill
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly service frie day staff lots of…
Friendly service frie day staff lots of vinyl.although alot more expensive than ever before
Never paid 30 pound fpr a album but I wanted it so paid it..
9 februari 2025
Antwoord van hmv (UK) - Huddersfield
Hello Martin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Hudds store
The guy on the desk at Huddersfield was very helpful and did everything he could
1 februari 2025
Antwoord van hmv (UK) - Huddersfield
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpfull and great
The ample choices of the merchandise and the quick response on delivery is so good that I keep searching for other products and never faulty.
4 januari 2025
Antwoord van hmv (UK) - Huddersfield
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent staff throughout the purchase…
Excellent staff throughout the purchase process, from ordering the item into stock to collecting the product.
22 december 2024
Antwoord van hmv (UK) - Huddersfield
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Thanks for the box set
Thanks for the box set, It arrived safely and well packaged, did take a few weeks to come but worth waiting for. Your support team were very helpful.
22 december 2024
Antwoord van hmv (UK) - Huddersfield
Hi Terry
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
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