Hmv got my order through fast and had good progress status communication email notice along the way, very pleased with the smooth happy shopping experience all good Thanks again Greg
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 28, The Kingsgate Shopping Centre, HD1 2QB Huddersfield, GB
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Lees wat reviewers zeggen
The shop assistants were very knowledgeable...were able to locate the required dvds in store, and ordered dvds not in store. Delivery to the store was as promised. Love to be able to browse in store
Bedrijf heeft geantwoord
Never received a follow-up email to confirm the item pre-ordered online had been dispatched to my chosen store and was ready for collection. Waited over a week and never received any messages from the... Toon meer
Bedrijf heeft geantwoord
I wanted a particular vinyl album but wanted to collect it. The online ordering was simple, the store was local to me & the album arrived exactly as ordered with clear email & phone notification I... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Huddersfield
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 28, The Kingsgate Shopping Centre, HD1 2QB, Huddersfield, Verenigd Koninkrijk
4,8
Uitstekend
196 reviews
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HMV are the best
Excellent choice, efficient ordering and collection service and friendly in-store service.
18 september 2023
Antwoord van hmv (UK) - Huddersfield
Hi Tanya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Got more than I bargained for….in a good way
Went into store looking for Funko pops specifically Freddie Mercury….I didn’t get one as they didn’t have any. I did however, get Geralt which I was happy with. I ended up spending nearly £70 then my son noticed some Skullcandy headphones where you can listen to music and he tried them on.
He’s never found a pair that fit his ears and don’t hurt him, yet the Skullcandy ones were perfect…..so I spent another £169.99 ordering them to collect at store as I don’t always trust home delivery. Couldn’t have been more easy and the staff were so friendly and helpful…..very pleased and would highly recommend even if my purse was a lot lighter than I’d intended it would be when I walked into HMV
6 september 2023
Antwoord van hmv (UK) - Huddersfield
Hello!
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Antwoord van hmv (UK) - Huddersfield
Hi Phil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great
Great, easy system to operate. Good offers, delivery time was ok, & collection from a local store was straight forward.
30 augustus 2023
Antwoord van hmv (UK) - Huddersfield
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
A 5 star service. Thankyou
The entire process of ordering, delivery and pick-up worked perfectly.
I was kept informed about when my order was dispatched and was ready to pick up.
It couldn't have gone better.
The young girl at the checkout in Huddersfield was very friendly and efficient.
Thankyou to everyone at HMV
10 augustus 2023
Antwoord van hmv (UK) - Huddersfield
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service and fast delivery
5 augustus 2023
Antwoord van hmv (UK) - Huddersfield
Hi Joanna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV a no star experience
HMV a no star experience . DO NOT BUY FROM HMV !
I purchased 3 vinyal Albums from Huddersfield HMV store .
I played the first of them Motorhead , Overkill lp, and the disc was badly warped and jumped in many places , I then noticed all the three albums I purchased were not 180 gram , I politely asked for my money back on my three albums as they were very CHEAP NASTY pressings. I was told I could not .
My faulty album was replaced , but the second copy of Motorhead head was scratched !
1. So I,ve stated to replace these three above albums . I will be pyrchasing 200 ish other albums on my list with proper 180 gram #LP`s. I Will not be spending any ofmy money from HMV.
1 juli 2023
Review zonder uitnodiging
Antwoord van hmv (UK) - Huddersfield
Hi Customer
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
that you do a good service
6 juli 2023
Antwoord van hmv (UK) - Huddersfield
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The parcel was delivered to the wrong…
The parcel was delivered to the wrong address and now I’ve got nothing for £35
6 juli 2023
Antwoord van hmv (UK) - Huddersfield
Hi Peter
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Very friendly and efficient service.
5 juli 2023
Antwoord van hmv (UK) - Huddersfield
Hi Barbara
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Kind staff and no issues on collecting it
I went in to go collect my order and they were very kind. Only asked me for iD as said in email and went away happy with my order.
27 juni 2023
Ordered CD online picked it up from store.
Ordered the CD online once it was in stock. Got it delivered to my local HMV store. I received emails from HMV telling me when it had been despatch and when it was ready to be picked up. The store had it ready when I arrived, very friendly staff.
27 juni 2023
Email not received
The item I ordered came in on the day released which was good.
My only complaint was that I never got the email to say it was instore. I rang to find out if it had been delivered. The helpful young man said it was there and I should have received the email at 9.30am that morning. This didn't happen!
22 juni 2023
Antwoord van hmv (UK) - Huddersfield
Hi Yvonne
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
My order was received at the branch a…
My order was received at the branch a couple of days after the initial order was placed when I went to collect it the assistant was very pleasant and helpful. It was a very pleasant experience shopping at HMV.
28 mei 2023
Antwoord van hmv (UK) - Huddersfield
Hi Kevin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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