I was told it was dispatched by HMV and to be sent out by Royal Mail 48h. Then Royal Mail tracking were waiting over 2 days to receive the item, all it said was they were expecting it, so why did the... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 92, Manchester, Arndale Shopping Centre, M4 2HU Manchester, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great help from a rather cool assistant in the Manchester Arndale store who helped process an online order with an HMV voucher. Delivery was prompt and really well packaged. Faultless.
Bedrijf heeft geantwoord
It is refreshing to go into an HMV these days and actually feel it's a pleasure to shop in. I switched to online mostly a few years back, but even then, I was tempted to buy elsewhere. HMV feels now i... Toon meer
Bedrijf heeft geantwoord
I’ve got loads of records, but I wanted to buy new record player cause I haven’t had one for years looked on the website and some great bargains hundred pounds with speakers. It looks really stylish n... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Manchester Arndale
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 92, Manchester, Arndale Shopping Centre, M4 2HU, Manchester, Verenigd Koninkrijk
4,7
Uitstekend
547 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jane McDonald
Hi I went to a CD signing with Jane McDonald at HMV Manchester. 250 people turned up. It was very well organised & even though we waited in the queue for 2 hours, everyone was excited to meet Jane & we met some lovely people. The staff at HMV were very polite & respectful, so thank you & Jane was so lovely.
21 maart 2026
Antwoord van hmv (UK) - Manchester Arndale
Hi Mrs
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were excellent and very friendly
Staff were excellent and very friendly. Visited for the Jane McDonald event. Mum was in a wheelchair and the staff assisted from start to finish without any fuss. Made the experience stress free and enjoyable.
21 maart 2026
Antwoord van hmv (UK) - Manchester Arndale
Hi Jane
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
i love hmv!
i love hmv! i go to hmv all the time, the staff are always super helpful and the store is always well stocked!
20 maart 2026
Antwoord van hmv (UK) - Manchester Arndale
Hi alina
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great experience.…
Great experience.the staff were so friendly.i am diasbled and they took me in the lift to meet jane mcdonald.thankyou.
23 maart 2026
Antwoord van hmv (UK) - Manchester Arndale
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Perfectly handled vinyl album
Perfectly handled vinyl album, shop assistant was very helpful and I love the product.
18 maart 2026
Antwoord van hmv (UK) - Manchester Arndale
Hi JASON
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Really good shop and service staff very friendly
15 maart 2026
Antwoord van hmv (UK) - Manchester Arndale
Hi Adam
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Blu Rays Manchester
You can buy more blu rays online then they have in the HMV shop. They don't stock many in the Manchester store like they used to do.
7 maart 2026
Antwoord van hmv (UK) - Manchester Arndale
Hi Patricia,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The ordering service was quick and…
The ordering service was quick and efficient and the staff were very polite and helpful.
3 maart 2026
Antwoord van hmv (UK) - Manchester Arndale
Hi Mr Uren,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Manchester Arndale
Hi Tyrone
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great communication.
Pre Ordered DVD before Christmas & was kept upto date when the delivery might be, I received it the other day & was here sooner than expected, it is a birthday present so we’ve not watched it yet.
6 maart 2026
Antwoord van hmv (UK) - Manchester Arndale
Hi Jill
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Manchester Arndale
Hi Cheryl,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It was a great day out
It was a great day out, and just before I called at my local Record shop, found some excellent offers and one of Staff pointed out something of interest ome, so e nipped upstairs to have a quick look and found 2 PRINCE Album's, both New and on coloured vinyl so I bought them, said THANKS to the staff for their Help. So Happy.
27 februari 2026
Antwoord van hmv (UK) - Manchester Arndale
Hi Barrie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Manchester Arndale
Hi Graham
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fab signing session!
I booked the signing session with Jeff Goldblum on 1 March. It was very well organised and staff were very helpful and friendly.
1 maart 2026
Antwoord van hmv (UK) - Manchester Arndale
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent event!
Excellent event.. Huge thank you to all involved for making this happen, and thanks to the friendly and helpful security and staff, for ensuring everything ran smoothly. You truly made my dream come true ..I met Jeff Goldblum! You definitely ah, found a way 😀
1 maart 2026
Antwoord van hmv (UK) - Manchester Arndale
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Jeff Goldblum signing
Jeff Goldblum signing. Very well organised. Staff were polite, friendly and informative. Great experience. Thank you.
26 februari 2026
Antwoord van hmv (UK) - Manchester Arndale
Hi Tracy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A chance to meet Jeff was a great…
A chance to meet Jeff was a great experience! What a true gent
26 februari 2026
Antwoord van hmv (UK) - Manchester Arndale
Hi Keith,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lovely
Today was my first visit to HMV, and it honestly couldn’t have been a better experience. I attended the signing event with Jeff Goldblum, and everyone, including Jeff himself, was incredibly kind, warm, and welcoming.
Our car broke down earlier that day, so my husband couldn’t help with the children as he awaited breakdow ncover. The staff were completely understanding and had no issue with my kids staying with me during the signing. They went above and beyond to make us feel comfortable. The children were even given signed photos and photo taken which meant so much to them.
It was such a positive and memorable experience for our whole family. Shopping experience was a bliss too. Thank you for your kindness and professionalism – we truly appreciate it.
26 februari 2026
Antwoord van hmv (UK) - Manchester Arndale
Hi Omar,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was well organised and great to meet…
It was well organised and great to meet Jeff goldblum. Would have been better if we got a little more time with the guest and also more communication about it starting late
26 februari 2026
Antwoord van hmv (UK) - Manchester Arndale
Hi Rachel,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Jeff Goldblum signing
I went to the Jeff Goldblum signing in Manchester it was really well organised and actually pretty fast given the amount of people who was there.
My one nitpick is I had emailed Hmv and spoken to them re my autism and osteoarthritis and was told the ticket was changed to what I believed to be a access/fast track so I didn't need to stand to long and in case my anxiety kicked in.
I was stood with a stick for an hour and no one seemed to notice me till I got towards the end when my leg was starting to hurt.
I did inform the people who scanned the ticket and was told not to worry so I thought it had come up on their tablet and some one would come at get me.
HOWEVER it may sound like big thing it wasn't that big has some one did see me and it was sorted.
The event it's self was really well organised.
1 maart 2026
Antwoord van hmv (UK) - Manchester Arndale
Hi Heather,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.