Went to Merry Hill shopping centre just for a general look around. HMV is one of the favourite shops - music, Funko Pops, band Tee’s. What’s not to like?! Saw that some of the portable record players... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 47, Merry Hill Shopping Centre, DY5 1SY Brierley Hill, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The staff on the merryhill store love me know what I like. The staff are just brilliant. Only thing about hmv is I would love by more dvds but rather expensive in my opinion. As it was done through ro... Toon meer
Bedrijf heeft geantwoord
Many thanks, for your quick and efficient service. Delivery of dvds was exactly as ordered.
Bedrijf heeft geantwoord
Hmv has such a vast range of products to choose from. The quality of the clothing I purchased were amazing. I purchased during the sale and got some really good bargains. I also buy lots of CD's, blu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Merry Hill
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 47, Merry Hill Shopping Centre, DY5 1SY, Brierley Hill, Verenigd Koninkrijk
4,7
Uitstekend
352 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The member of staff was very polite and…
The member of staff was very polite and was very efficient
15 februari 2026
Antwoord van hmv (UK) - Merry Hill
Hi Joanna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant customer service in store…
Brilliant customer service in store today. Crudge and Martin were so knowledgeable and very helpful...a couple of other members of staff were great too but I neglected to take their names. Very helpful! We left as happy customers, thank you very much.
15 februari 2026
Review zonder uitnodiging
Antwoord van hmv (UK) - Merry Hill
Hello laura
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Merry Hill store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Buying For Your Eyes Only Again……..
The whole process stemmed from a question I asked of the assistant about a ‘James Bond’ movie, For Your Eyes Only, and whether I could still obtain a copy of the Blu - Ray version in a particular version of the disc box cover art, to match the rest of my set. The assistant carried out an online search, and was able to identify the disc I wanted. I was impressed with the speed of the service, to the extent that I placed an order for the disc right away. The assistant took my details and payment, and assured me that the disc would be in store in a couple of days. I was well impressed with the quality of service provided on the day, and the disc was indeed with me within the suggested timescale. The disc box does indeed match the others in my set, so I was delighted with the all - round good service and care given, which is one of the reasons I remain an HMV customer 😊
6 februari 2026
Antwoord van hmv (UK) - Merry Hill
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast service
Fast service, good value. Kept updated throughout. Polite staff in store
6 februari 2026
Antwoord van hmv (UK) - Merry Hill
Hi Lisa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Merry Hill
Hello Debra
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quick and polite service.
21 januari 2026
Antwoord van hmv (UK) - Merry Hill
Hi Mark,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff are always friendly and helpful
20 januari 2026
Antwoord van hmv (UK) - Merry Hill
Hi MR
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful staff every…
Very friendly and helpful staff every time I visit the store.
20 januari 2026
Antwoord van hmv (UK) - Merry Hill
Hi MARK
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
When I couldn't find the item I wanted…
When I couldn't find the item I wanted in the shop the assistant looked online found what I required and explained that i could collect from the store free of charge or be delivered at a cost.
15 januari 2026
Antwoord van hmv (UK) - Merry Hill
Hello kevin
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
I ordered a vinyl as it wasn't in…
I ordered a vinyl as it wasn't in store. It was so easy to do and the staff were really helpful. It was for a Christmas present. I received an email to let me know when it has arrived in store. When I collected it it was protected well in a cardboard sleeve. I was really happy with how quickly it was delivered to the store. I didn't have to wait long when I went to collect. Really great service
7 december 2025
Antwoord van hmv (UK) - Merry Hill
Hi Flanaghan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful staff and an adequate…
Friendly helpful staff and an adequate pick up time frame allowed me to collect to suit my schedules.
13 januari 2026
Antwoord van hmv (UK) - Merry Hill
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Merry Hill
Hi Rubyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Record player The one I went with was a Lenco it’s great love it
I was brought a record player for Xmas and it was faulty. I took it in to the merryhill store it was sorted no problem , I then upgraded the record which was ordered for me and they put it together for me a young girl called Erin a great asset to the company.
15 januari 2026
Antwoord van hmv (UK) - Merry Hill
Hi Diane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Merry Hill
Hi Stacey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
On line ordering very easy
On line ordering very easy. Collection fro store first class.
5 januari 2026
Antwoord van hmv (UK) - Merry Hill
Hi Susan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Merry Hill
Hello Curtis,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly staff & good vinyl selection
Friendly staff & vinyl records always in great condition, with a good stock to choose from 👍
1 januari 2026
Antwoord van hmv (UK) - Merry Hill
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
quick delivery items well packed
27 december 2025
Antwoord van hmv (UK) - Merry Hill
Hi dav
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Yesssssssss
22 december 2025
Antwoord van hmv (UK) - Merry Hill
Hello MR
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Merry Hill
Hi Liam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.