Only let down was Post Office unable to deliver Mon came next day Service in shop super young couldn't have been more helpful
Bedrijf heeft geantwoord
Locatie
Wijzig locatie86-88 Midsummer Arcade, MK9 3GB Milton Keynes, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges. Within a few days, received email notification that my order has been dispatched &... Toon meer
Bedrijf heeft geantwoord
Advance order placed online Great communications and notification when item was at the store Picked up from store same day, iten was in pristine condition Will use again
Bedrijf heeft geantwoord
I was able to get hold of a cd and music from my childhood which I remembered and HMV got it for me when I'm down I try going back to my childhood. to what made me happy. And that cd does it for me e... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Milton Keynes
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
86-88 Midsummer Arcade, MK9 3GB, Milton Keynes, Verenigd Koninkrijk
4,8
Uitstekend
249 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent and friendly staff. HMV Milton Keynes are ALWAYS friendly…
HMV Milton Keynes are ALWAYS friendly and helpful.
I always enjoy my visits there and have always found staff to be very pleasant and often talk about the bands CD's I am buying.
I would give HMV 10 Stars here if I could.
29 april 2025
Antwoord van hmv (UK) - Milton Keynes
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Handed over and didn't dump the parcel.
Fairly quick with delivery and the delivery guy made sure to hand it to a resident of the address it was posted to. This was important to me as I wouldn't have liked a £100 parcel to be left for anyone to see on the curb. Overall nice experience.
11 april 2025
Antwoord van hmv (UK) - Milton Keynes
Hi Louise
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy transaction
5 april 2025
Antwoord van hmv (UK) - Milton Keynes
Hi Hugh
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service 👏
Accurate as ordered. Packaged well and safe. Good communication as to when to expect it to arrive and clear email to say it was ready to collect in store. Staff are friendly and helpful to find items I couldn't in store.
30 maart 2025
Antwoord van hmv (UK) - Milton Keynes
Hello JD
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The man who served me listened to my…
The man who served me listened to my problem and helped me reach a good solution he was very pleasant and a great help
6 maart 2025
Antwoord van hmv (UK) - Milton Keynes
Hi Angela
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great choice of vinyls helpful staff…
Great choice of vinyls helpful staff and free delivery.
9 maart 2025
Antwoord van hmv (UK) - Milton Keynes
Hi Robert
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Milton Keynes
Hi Mo
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Shocking
Absolutely shocking service from start to finish, staff were useless, rude and disrespectful.
26 februari 2025
Antwoord van hmv (UK) - Milton Keynes
Hi William
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Staff acknowledge you
Staff acknowledge you. Staff friendly helpful. Been to store 3 times only needed help just once , great company ,
26 februari 2025
Antwoord van hmv (UK) - Milton Keynes
Hi Kevin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Online order
I found it very easy to order online and organise click and collect at my local HMV store . I was kept informed when my goods had been dispatched and when they were ready for collection. Excellent service which I will definitely use again .
15 februari 2025
Antwoord van hmv (UK) - Milton Keynes
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It's mine now
I saw it, I coveted it, I took the plunge, I paid my hard-earned (well my pension actually, although I technically worked more than 40 years for it, not a free handout, no sirree) It came, I watched it and oh you can bet I will be watching it
16 februari 2025
Antwoord van hmv (UK) - Milton Keynes
Hi Gareth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick delivery and helpful shop…
Very quick delivery and helpful shop staff who helped us place the order online in store and picked the item when it was delivered in the store
9 februari 2025
Antwoord van hmv (UK) - Milton Keynes
Hi Edna
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
CD Order - Great!
Arrived on time, good packaging. CD was great! Love HMV. I ordered this from the Milton Keynes branch where the staff are always kind and helpful.
2 februari 2025
Antwoord van hmv (UK) - Milton Keynes
Hi Amanda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The price of the vinyl is quite…
The price of the vinyl is quite expensive taking into consideration the poor service on shipping. It may takes ages to arrived.
2 februari 2025
Antwoord van hmv (UK) - Milton Keynes
Hello Marcelo
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)
Excellent service and a great product.
Very good service and surprised that the CD I bought was still available.
27 januari 2025
Antwoord van hmv (UK) - Milton Keynes
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The stuff was really helpful
23 januari 2025
Antwoord van hmv (UK) - Milton Keynes
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy quick online transaction and fast…
Easy quick online transaction and fast delivery thank you.
19 januari 2025
Antwoord van hmv (UK) - Milton Keynes
Hi Benjamin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The guy in the Milton Keynes branch was…
The guy in the Milton Keynes branch was very helpful, nothing was too much for him. Thank you.
11 januari 2025
Antwoord van hmv (UK) - Milton Keynes
Hi Mr Clayton
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nonsense advice without solution!!!
I know you advice me to cancel the order. This was not my point. The ridiculous is that you can't provide such a movie and you don't have a solution at all which is quite frustrating and disappointing!!!
28 december 2024
Review zonder uitnodiging
I was cross to be told my purchase…
I was cross to be told my purchase would be 2-3 days delivery yet was nearly 14 days. I was given a tracking number and then told I couldn't track it. Sorry I will not be ordering anything through your delivery service again if I can't get it in your shop i will buy from Amazon
22 december 2024
Antwoord van hmv (UK) - Milton Keynes
Hello,
We are sorry to hear of the delay with your order and any disappointment as a result of this.
We can certainly appreciate your comments and please be assured that we will pass this onto the relevant departments for review.
We pride ourselves on the service we provide and apologise that this has not been a positive experience on this occasion.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.