I have been shopping at HMV since my teens - intially in Enfield (my home town then) and in Oxford Street. So grateful, when moving to Norwich, to have an AMAZING HMV here! Your staff are always so he... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH Norwich, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Knowledgeable and efficient staff. Also, vinyl selection is very good and I found exactly what I wanted.
Bedrijf heeft geantwoord
The easiness of your online ordering, to the effective delivery at my local HMV in Norwich. On arrival I was served by 0831 Chloe who worked efficiently; was friendly and very welcoming . You don’t g... Toon meer
Bedrijf heeft geantwoord
HMV NORWICH held a listening party last 20th of March for the release of BTS’s 5th album, ARIRANG. I was so thrilled and happy that they did! The shop have all the different albums and vinyl versions,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Norwich
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH, Norwich, Verenigd Koninkrijk
4,7
Uitstekend
417 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to order for collection
Easy to order for collection. Kept up to date regularly as to the status of my order. Lovely member of staff who helped me out at the store when I went to pick up my order.
14 oktober 2025
Antwoord van hmv (UK) - Norwich
Hello S Smart,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cheers!
The staff in hmv Norwich were very…
The staff in hmv Norwich were very helpful and helped me order an item in when they didn’t have one in stock
20 oktober 2025
Antwoord van hmv (UK) - Norwich
Hi Megan,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Came in good condition
Came in good condition & was delivered when I was told it would
14 oktober 2025
Antwoord van hmv (UK) - Norwich
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Norwich
Hi Chris,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very pleased
Order was delivered to store within two days, absolutely lovely staff when I went to collect
14 oktober 2025
Antwoord van hmv (UK) - Norwich
Hi Josh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV staff at the Norwich store were…
HMV staff at the Norwich store were very helpful and patient with my list of movie requests.
Very professional, courteous and efficient.
My online orders were placed same day and it was only a few days later that I recieved notification that they were in store for collection.
Less than a week turnaround so very pleased with the service
13 oktober 2025
Antwoord van hmv (UK) - Norwich
Hi Neville
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Norwich store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Antwoord van hmv (UK) - Norwich
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I have been shopping at HMV since my…
I have been shopping at HMV since my teens - intially in Enfield (my home town then) and in Oxford Street. So grateful, when moving to Norwich, to have an AMAZING HMV here! Your staff are always so helpful & courteous, especially when making enquires. You have such an excellent vinyl selection - which our grandchildren (who live in Suffolk) have also disovered! Grateful thanks HMV
1 oktober 2025
Antwoord van hmv (UK) - Norwich
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fantastic
Fantastic, quick delivery, well packaged and in good condition
When I went into the shop the people were friendly and very helpful
1 oktober 2025
Antwoord van hmv (UK) - Norwich
Hi Tamara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Norwich
Hello Duane
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Records were available and the staff…
Records were available and the staff were helpful and friendly.
21 september 2025
Antwoord van hmv (UK) - Norwich
Hello Nick,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Norwich
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Norwich
Hello Mick,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Norwich
Hello David,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good value and service
Great price, easily to order online, friendly staff when picking up in store.
10 september 2025
Antwoord van hmv (UK) - Norwich
Hi Brew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They’re always good to deal with…
They’re always good to deal with sometimes I think the packaging is too small for the amount of records that tried to cram in there but I do understand why they do it. Nothing has ever arrived damaged and I continue to shop from them mostly online sometimes go to the shop in Norwich but Yeah, all good.
6 september 2025
Antwoord van hmv (UK) - Norwich
Hello Philip
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Norwich
Hi Phillip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great click and collect
Click and collect went perfectly! Easy online ordering and customer service in shop on collection was very good!!
6 september 2025
Antwoord van hmv (UK) - Norwich
Hi Tanya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Phone free gigs are wonderful
31 augustus 2025
Antwoord van hmv (UK) - Norwich
Hi Joe
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Norwich
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.