Your store in Redditch didn’t have the cd I wanted in stock but as soon as I asked an assistant he went online straight away & found what I was looking for which I ordered and was very surprised & pl... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
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Lees wat reviewers zeggen
Staff member was really knowledgable and very good at supporting an autistic lad who was after a specific title. The DVD arrived as stated and was waiting for us when we arrived. Great efficient servi... Toon meer
Bedrijf heeft geantwoord
Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart... Toon meer
Bedrijf heeft geantwoord
I'm always in hmv redditch, the staff know who I am ,good idea in what interests me. I enjoy the chat and helpful service which invariably leads toi me purchasing dvds or cds
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Redditch
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, Verenigd Koninkrijk
4,7
Uitstekend
173 reviews
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The staff were very helpful ordered the…
The staff were very helpful ordered the DVD'S we wanted. They were delivered next day. Great service.
23 januari 2026
Antwoord van hmv (UK) - Redditch
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Sales assistant showed me a different…
Sales assistant showed me a different option for the T-shirt I wanted. Soon arrived by post
19 januari 2026
Antwoord van hmv (UK) - Redditch
Hi Joanna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brought a record player for my daughter…
Brought a record player for my daughter and she absolutely loves it. It's stylish and sounds great.
12 januari 2026
Antwoord van hmv (UK) - Redditch
Hi Lisa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Did not have what i wanted in store, so ordered it for me and phoned when ready to pick up. Excellent service.
30 december 2025
Antwoord van hmv (UK) - Redditch
Hello Wendy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Brilliant website and great value
Brilliant website and great value, fast delivery 100%
29 september 2025
Antwoord van hmv (UK) - Redditch
Hi Amy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Over the year (2025) I have goten A lot…
Over the year (2025) I have goten A lot of Blu-Ray's and Album's. The shop I go to has be A big help to me.
25 december 2025
Antwoord van hmv (UK) - Redditch
Hi George
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Redditch store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Antwoord van hmv (UK) - Redditch
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service item arrived on time.
14 december 2025
Antwoord van hmv (UK) - Redditch
Hi customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pleasant and helpful staff
Pleasant and helpful staff. Dealt with my visit efficiently and professionally
15 december 2025
Antwoord van hmv (UK) - Redditch
Hi mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Took a few days from placing order
Took a few days from placing order. Specially for click and collect. Young lady who served me was lovely though in Redditch store. Products in really sturdy cardboard so vinyls were well protected.
4 december 2025
Antwoord van hmv (UK) - Redditch
Hi Caron
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Redditch store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Good quality ordered and delivered…
Good quality ordered and delivered quickly. Customer service very good.
3 december 2025
Antwoord van hmv (UK) - Redditch
Hi C Grosvenor,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon 🙂
Michelle
Customer Service Team
hmv.com
Ordered online collected on store no…
Ordered online collected on store no hassle really easy and staff so pleasant
3 december 2025
Antwoord van hmv (UK) - Redditch
Hi Lynne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff always friendly and helpful each…
Staff always friendly and helpful each time we go in. Thanks again
1 december 2025
Antwoord van hmv (UK) - Redditch
Hi Phil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff member
25 november 2025
Antwoord van hmv (UK) - Redditch
Hi JON
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Redditch
Hello Mark,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great customer service and very friendly
25 november 2025
Antwoord van hmv (UK) - Redditch
Hi Graham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon
Ordered a dvd on Friday 31st October…
Ordered a dvd on Friday 31st October instore and it was delivered the next day through the post. It was probably less than 24 hours . The staff were very helpful. Thank you. Couldn't ask for more.
7 november 2025
Antwoord van hmv (UK) - Redditch
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Redditch
Hello Diane
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Redditch
Hello Louise
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service overall
Good service overall, but couldn’t understand why split order into deliveries for only 4 items of the same thing
14 oktober 2025
Antwoord van hmv (UK) - Redditch
Hello
Thanks for leaving us a review.
We're glad to hear that you were pleased with the service. We will usually split orders depending on an items availability and the packaging required.
We hope you enjoy your purchase.
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