Every time in to HMV Sheffield's shop I get excellent service , I have multiple sclerosis and get over faced by all the titles on the shelf but a helpful assistant always helps me by going and fixin... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie14-18 High Street, S1 2GE Sheffield, GB
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Lees wat reviewers zeggen
I've been shopping at HMV since I was a kid, now I'm 53 lol 😂 HMV always delivers - a great range of products, super value for money! Items shipped and delivered on time and in perfect condition, sup... Toon meer
Bedrijf heeft geantwoord
The Female member of staff in the store High Street Sheffield was efficient and handled the sale professionally, I was disappointedthat the C.D i wanted was not in stock, therefore I had to pay for... Toon meer
Bedrijf heeft geantwoord
HMV is my favourite shop, not just because of the wealth of physical media but because of the sales staff also, including the manager Andy, and the Assistant Managers. I love going down their and spe... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Sheffield High Street
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
14-18 High Street, S1 2GE, Sheffield, Verenigd Koninkrijk
4,8
Uitstekend
325 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great selection of items in store with…
Great selection of items in store with some really good deals, but also the ability to access the whole online catalogue with free delivery to store. The staff are friendly and knowledgeable so it is a good experience all round.
10 april 2026
Antwoord van hmv (UK) - Sheffield High Street
Hi Luke
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
With the best of intentions you ordered…
With the best of intentions you ordered me the wrong film with an identical title, but different director. Still, the film was interesting. The film I wanted was Exquisite Corpse directed by Kevin Jackson, not Lucia Vasallo.
13 april 2026
Antwoord van hmv (UK) - Sheffield High Street
Hi David
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Repeatedly excellent experiences from this branch
As a regular user of this branch for online and in store orders, the staff provide a fantastic, prompt service. This was especially true recently when I was in collecting a parcel and two members of the public were causing a disturbance at the front desk. Staff are always friendly and professional and should be commended.
2 april 2026
Antwoord van hmv (UK) - Sheffield High Street
Hi Ryan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly, helpful and knowledgeable staff
Friendly, helpful and knowledgeable staff. Really wide selection of media
4 april 2026
Antwoord van hmv (UK) - Sheffield High Street
Hi Guest
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great experience
I showed the assistant my confirmation email and she got my order out straight away. She was friendly and efficient.
A great all round experience
3 april 2026
Antwoord van hmv (UK) - Sheffield High Street
Hello Christine
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Seamless experience
Using the pick and collect option was really convenient & cost effective. All you have to do is place an order online and then sit back. HMV will reach out to you with timely updates and pick up notice. It was a good experience for me.
27 maart 2026
Antwoord van hmv (UK) - Sheffield High Street
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Sheffield High Street
Hi Elizabeth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Delivery time.
The Female member of staff in the store High Street Sheffield was efficient and handled the sale professionally, I was disappointedthat the C.D i wanted was not in stock, therefore I had to pay for Postage delivery.
My dissatisfaction was that the £2.99 delivery charge i had to pay, didn't get me quick delivery it was 4 days before I received my C.D. I believe I could have got quicker if not free despatch via a ebay supplier, though I don't know this for a fact.
20 maart 2026
Antwoord van hmv (UK) - Sheffield High Street
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The order was prompt
The order was prompt, the service was good and communication was very good.
18 maart 2026
Antwoord van hmv (UK) - Sheffield High Street
Hi LEE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
14 maart 2026
Antwoord van hmv (UK) - Sheffield High Street
Hi Susan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
my last order is over a week late no…
my last order is over a week late no explanation as yet as email enquiries ar mon to friday 9 to 5 rubbish
15 maart 2026
Antwoord van hmv (UK) - Sheffield High Street
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear you have not received your dispatched order, apologies for any disappointment caused. We can see you have been in touch and we have advised you.
Friendly and helpful staff
Friendly and helpful staff, and CD arrived at store promptly for collections. Online communications also good. Also pleasant to browse in a record shop rather than study a list.A plant experience at all stages of the process.
11 maart 2026
Antwoord van hmv (UK) - Sheffield High Street
Hi Terence,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Sheffield HMV
Ordered an item in the shop and collected when available. Very good communication, very pleasant staff in the store.
8 maart 2026
Antwoord van hmv (UK) - Sheffield High Street
Hi Michelle,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was delivered when you said it would…
It was delivered when you said it would be and with the postal service getting a bad reputation and it still being on time is very good, well done thank you.
6 maart 2026
Antwoord van hmv (UK) - Sheffield High Street
Hello Mr Kirkham
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Collection.
Collected my parcel yesterday 4.3.26, with no problem. This is the 3rd delivery I have collected from this location .
28 februari 2026
Antwoord van hmv (UK) - Sheffield High Street
Hi Mr Cartwright,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ian was brilliant in helping me with an…
Ian was brilliant in helping me with an issue .
Can’t fault him. 🙏🏻
17 februari 2026
Antwoord van hmv (UK) - Sheffield High Street
Hello Jon
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great click and collect service
Great choice of titles on the website, very reasonable price and click and collect service is very convenient.
14 februari 2026
Antwoord van hmv (UK) - Sheffield High Street
Hi Shane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Sheffield High Street
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service
Really easy ordering and collection process, didn't take too long either! Nice and knowledgeable staff, who could answer my questions on vinyl care
11 februari 2026
Antwoord van hmv (UK) - Sheffield High Street
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV bargains if you look!
I find that HMV are very hit and miss kind of store, you never know if you will find that vinyl you have been looking for! But its always worth spending time to go through the crates as you will find some great bargains mixed in with the overpriced stuff.
I am a regular visitor to my local store and never come out empty handed. The staff are always very friendly and polite.
20 december 2025
Antwoord van hmv (UK) - Sheffield High Street
Hi Harris
Thank you for leaving a 4 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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