Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie176-178 High St, SO14 2BY Southampton, GB
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Lees wat reviewers zeggen
I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the... Toon meer
Bedrijf heeft geantwoord
From the moment I asked the sales assistant about my enquiry, he was so helpful. Very informative. Friendly. My daughter has learning difficulties and said sales assistant was so gentle and helpful. H... Toon meer
Bedrijf heeft geantwoord
Ordering online is easy and you get the choice to have your order delivered to store.( there is no delivery fee for this ). I would rather collect from store as it means I don't have to wait in or ris... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Southampton
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
176-178 High St, SO14 2BY, Southampton, Verenigd Koninkrijk
4,7
Uitstekend
281 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Your staff at the Southampton store are…brilliant.
Your staff at the Southampton store are superb. Always helpful and pleasant. Could not ask for more.
20 augustus 2025
Antwoord van hmv (UK) - Southampton
Hi David
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The Taking of Pelham One Two Three
They had the item in stock, and I was able to get it for a good price
9 augustus 2025
Antwoord van hmv (UK) - Southampton
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
the staff are friendly
the staff are friendly, polite and kind and helpful.
ordering the DVD was very easy and was not reliant on tech they were very happy to telephone me at home to tell me my order was ready for collection.
the atmosphere in the shop is always calm and welcoming to all ages.
16 augustus 2025
Antwoord van hmv (UK) - Southampton
Hi Ursula
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Southampton
Hi Karen,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order to the store was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
So quick and easy it actually arrived…
So quick and easy it actually arrived at the store early.
14 juli 2025
Antwoord van hmv (UK) - Southampton
Hi Kathleen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was excellent service
It was excellent service. Never worry about me not giving five stars. I never give the highest score, but also I never give the lowest score. This is because if I give the highest score, I feel the company would then 'rest on their laurels', and then their standards would fall.
4 juli 2025
Antwoord van hmv (UK) - Southampton
Hello Ann
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Quick delivery to me.
3 juli 2025
Antwoord van hmv (UK) - Southampton
Hi Tina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Southampton
Hi Kathy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Southampton
Hi Martin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Southampton
Hi Matthew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Southampton
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Southampton
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Website doesn’t work to show the stocks in different citys
I ordered from click and collect as when I check on the store to see if they had the item I wanted it said it was in stock with a high amount in the hmv closest to me. However it had to be shipped to the store. It’s been 5 days since I payed for click and collect and it’s still not at the store I find this very unprofessional. I think you guys need to update your website as it is showing things to be in stock when it’s not.
Yours sincerely, Amalie ransley
1 juni 2025
Review zonder uitnodiging
Antwoord van hmv (UK) - Southampton
Hi Amalie
Thank you for taking the time to leave us a review.
Apologies for any confusion caused, please be advised that all Click and Collect orders have their stock shipped from our central warehouse to your chosen store for collection, for further information please feel free to visit our help centre https://support.hmv.com/hc/en-gb/.
With regards to your order, if you would like to get in touch with us at support.hmv.com with your order details a member of the team will be able to look into this further.
Great HMV Service
I ordered my Vinyl Box Set on Sat 25th May in my local Southampton store with Lucy and the item was dispatched from the warehouse the same day. I received an email on Wed 28th May to say my item was ready for collection. I was very impressed with the quick service and the staff were very helpful with any questions i had when i made my order.
31 mei 2025
Antwoord van hmv (UK) - Southampton
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
Antwoord van hmv (UK) - Southampton
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good click and collect service
CD delivered to Southampton store as scheduled for collection. Staff in store friendly and helpful
21 mei 2025
Antwoord van hmv (UK) - Southampton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The item was received in good time and…
The item was received in good time and in good condition.
15 mei 2025
Antwoord van hmv (UK) - Southampton
Hi Brent
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Service
Great that I could pre order and it arrived perfectly. Thank you so much HMV. Love your High Street Stores!
12 mei 2025
Antwoord van hmv (UK) - Southampton
Hi Barbara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Southampton
Hi Wayne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful assistant when making the…
Helpful assistant when making the order, prompt delivery to the chosen store, easy collection.
16 april 2025
Antwoord van hmv (UK) - Southampton
Hello Stent
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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