Smashing helpful friendly staff in shop ..ordered dvd online for me ..quick delivery with updates ..same smashing staff on pickup and very reasonable prices
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 43/44, The Bridges Shopping Centre, SR1 3LE Sunderland, GB
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Lees wat reviewers zeggen
Order arrived at local store promptly- and staff helpful & friendly- would certainly use again .
Bedrijf heeft geantwoord
Went into the store to collect my order & the lady behind the counter gave me someone else's order despite me giving them MY order number. She clearly didnt read the name that was written on the box.... Toon meer
Bedrijf heeft geantwoord
The staff are lovely and helpful. The shop is well presented it has a huge selection of music I love. I feel comfortable here and I would certainly be lost without my music from here. My 5 stars are w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Sunderland
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 43/44, The Bridges Shopping Centre, SR1 3LE, Sunderland, Verenigd Koninkrijk
4,7
Uitstekend
241 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick and easy to order.
Quick and easy to order.
Product arrived early and I was able to pick up from the shop.
25 oktober 2023
Antwoord van hmv (UK) - Sunderland
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
22 oktober 2023
Antwoord van hmv (UK) - Sunderland
Hi Anonymous
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Sunderland
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The service that was provided at the…
The service that was provided at the till was spot on. The young girl on the till was very helpful. I ordered The Rolling Stones Hackney Diamonds CD about a fortnight ago and everything went smoothly, delivery etc.
22 oktober 2023
Antwoord van hmv (UK) - Sunderland
Hi Mr Bonallie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent product and service thank you!
14 oktober 2023
Antwoord van hmv (UK) - Sunderland
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great help to find cd
19 oktober 2023
Antwoord van hmv (UK) - Sunderland
Hi C
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Amazing package arrived when expected…
Amazing package arrived when expected and with no damage- yes so gorgeous (misfits red dress)
16 oktober 2023
Antwoord van hmv (UK) - Sunderland
Hi Tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great experience
Pre-orderded the dvd online well before release date. Payment wasn't taken until the dvd was despatched. Dvd arrived on release date. Over the moon. Great service.
6 oktober 2023
Antwoord van hmv (UK) - Sunderland
Hello Trish
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
No 765
No 765
Called into the store in Sunderland, the young guy was really helpful, couldn’t find what I was looking for, he went out the back and checked then ordered product online for me.
Nothing was too much trouble for him, friendly, helpful went out if his way. Excellent service from him.
8 oktober 2023
Antwoord van hmv (UK) - Sunderland
Hi Claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Sunderland
Hi Gordon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Sunderland
Hello Trevor
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
Delivered promptly for click and collect. The staff in store were friendly and efficient.
30 september 2023
Antwoord van hmv (UK) - Sunderland
Hi JACKIE
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Looked around for a dvd for my hubby…
Looked around for a dvd for my hubby but unable to find it, asked assistant but was not in stock but was told he would order it for me, and in the next few days had email to say dvd was there excellent service Davey thank you.
26 september 2023
Antwoord van hmv (UK) - Sunderland
Hi Kelly
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Perfect
Went in store instantly and helpfully assisted with search for vinyl which needed to be ordered I choose to pick up in store delivered 48 hrs later
Staff very polite friendly helpful and knowledgeable couldn’t ask for more
20 september 2023
Antwoord van hmv (UK) - Sunderland
Hello Sue
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I love HMV ALWAYS HAVE DONE X
26 september 2023
Antwoord van hmv (UK) - Sunderland
Hi ronnie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
quick service with a smile
4 september 2023
Antwoord van hmv (UK) - Sunderland
Hello Ken
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff in the store were great.
5 september 2023
Antwoord van hmv (UK) - Sunderland
Hello HML
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The member of staff that served me was excellent …
The member of staff that served me was really helpful, very polite. I'm in a wheelchair and get very anxious and the staff are always patient and happy to help. They have excellent customer service
30 augustus 2023
Antwoord van hmv (UK) - Sunderland
Hi Trusted
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and efficient
Quick and efficient. Kept me up-to-date with delivery date and times.
16 augustus 2023
Antwoord van hmv (UK) - Sunderland
Hi E
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff member in till wa very friendly…
Staff member in till wa very friendly asking about my purchase .Great customer service
13 augustus 2023
Antwoord van hmv (UK) - Sunderland
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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