Visited hmv store in wigan 30/10/24 gentleman called Steven went above and beyond his duties to help us purchase a record that we desperately wanted . He tried their website and no luck and then trie... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1, 19 Grand Arcade,, WN1 1BH Wigan, GB
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Lees wat reviewers zeggen
Two young female assistants behind counter today, one was dealing with an elderly man and one was dealing with my enquiry. She found what I wanted on the computer and ordered it. She was friendly and... Toon meer
Bedrijf heeft geantwoord
It’s really a pleasure to deal with people in store who know their job and add the human face to online shopping. Having goods delivered is useful but we need the physical shop where we can interact a... Toon meer
Bedrijf heeft geantwoord
At the Wigan store. One DVD I had been looking for elsewhere was actually in stock and very reasonably priced. Another DVD I had found impossible to find except on line, at a high price. A colleague a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Wigan
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 1, 19 Grand Arcade,, WN1 1BH, Wigan, Verenigd Koninkrijk
4,6
Uitstekend
175 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My item hasn't been delivered to my…
My item hasn't been delivered to my address was due Tuesday 11th March by royal mail between 10.50 am to 2.50pm not came yet it's,3 days late tracker said it was getting delivered that day never came look on my email tells you the album cd waiting on
15 maart 2024
Antwoord van hmv (UK) - Wigan
Hi Lynda,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
However, we're pleased to see it's since been delivered and is now with you; thanks for your patience throughout this matter.
Antwoord van hmv (UK) - Wigan
Hi Tony
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered the new PET NEEDS album click…
Ordered the new PET NEEDS album click and collect. Went to HMV, once I’d received the email to say it was there, and picked it up. No fuss - Nice and easy. Thank you
21 februari 2024
Antwoord van hmv (UK) - Wigan
Hi Kay
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Haunted Mansion & Highlander Endgame dvds
I ordered my dvds online and had them delivered. They were delivered on time and I am looking forward to watching them.
24 februari 2024
Antwoord van hmv (UK) - Wigan
Hi Kay
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Simple and easy online ordering
Easy, quick with excellent communication re my online order in store pick up.
21 februari 2024
Antwoord van hmv (UK) - Wigan
Hi .Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good experience in the shop
Good experience in the shop in that assistant give the best advice on ordering an item that was out of stock.
Delivery of item was on time.
18 februari 2024
Antwoord van hmv (UK) - Wigan
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful staff
11 februari 2024
Antwoord van hmv (UK) - Wigan
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very friendly and helpful
24 januari 2024
Antwoord van hmv (UK) - Wigan
Hi Louise
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent experience all around
Easy to find what I wanted and purchase online, easy to select collect from store, notified at each step of the shipping process up to arrival at store and available to collect. Staff in store great, very friendly and helpful
20 januari 2024
Antwoord van hmv (UK) - Wigan
Hi Douglas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great store and staff always helpful…
Great store and staff always helpful and a great experience. Love going there to brows and shop.
22 januari 2024
Very helpful when visiting the hmv…
Very helpful when visiting the hmv store in Wigan and also ordering on line hmv was easy and safe with fast delivery 😀 👍
23 januari 2024
Antwoord van hmv (UK) - Wigan
Hi Dougie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff.
Got what we wanted,had it delivered to the store. Great service friendly staff.
17 januari 2024
Antwoord van hmv (UK) - Wigan
Hi Olive
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order and get refund
18 januari 2024
Antwoord van hmv (UK) - Wigan
Hi Sonja
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Shop order…
Made my order in shop and it was delivered to shop on time and I was kept informed of progress throughout
11 januari 2024
Antwoord van hmv (UK) - Wigan
Hi Alan,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The place to go
My son always says that HMV is the place to go when looking for what you want, so it is my first choice when I need to get what I need.
10 januari 2024
Antwoord van hmv (UK) - Wigan
Hi Alison
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great delivery and prices
3 januari 2024
Antwoord van hmv (UK) - Wigan
Hi Jonathan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff at the wigan store are…
The staff at the wigan store are friendly. Didn't have what I wanted in store but ordered it for me with choice of home or store delivery.
26 december 2023
Antwoord van hmv (UK) - Wigan
Hi Ally
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered 2 CDs online
I ordered 2 CDs online it was really easy. They where delivered really quick in time for Christmas thank you.
23 december 2023
Antwoord van hmv (UK) - Wigan
Hi Trevor,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I had to locate the parcel at the wrong…
I had to locate the parcel at the wrong address. I had given the shop assistant my correct address where I live..
23 december 2023
Antwoord van hmv (UK) - Wigan
Hi Andrew
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Very helpful staff
22 december 2023
Antwoord van hmv (UK) - Wigan
Hi Debra
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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