The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Staff are always pleasant and helpful when I’m in the store. Whether it’s something they sell instore or if they have to order it for me,they can’t be more helpful. The Wolverhampton store has a great... Toon meer
Bedrijf heeft geantwoord
I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... Toon meer
Bedrijf heeft geantwoord
I moved address. Ordered. And my dvds sent to old address. Although I did not get them in time for my birthday. I thought I'd not only lose the 3 dvds but also the money. Delighted it all... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Wolverhampton
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, Verenigd Koninkrijk
4,7
Uitstekend
294 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
In store ordering
Easy to order in store, the customer service is always great nothing is to much trouble.
9 maart 2024
Antwoord van hmv (UK) - Wolverhampton
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy shopper.
I was very pleased with the service by (Darren) in the (Wolverhampton) HMV store when he ordered some cds for me. He was very polite and helpful and when I received an email 5 days later saying they had arrived I collected them and was served by (Darren) again. Excellent and polite service. Would go there again.
5 maart 2024
Antwoord van hmv (UK) - Wolverhampton
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I got what I wanted when expected kept…
I got what I wanted when expected kept informed on delivery well packaged
4 maart 2024
Antwoord van hmv (UK) - Wolverhampton
Hi margaret
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It's a bluray title I've been searching…
It's a bluray title I've been searching for for years and you have helped me thank you
28 februari 2024
Antwoord van hmv (UK) - Wolverhampton
Hi Marcus
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The item arrived quickly as advertised…
The item arrived quickly as advertised and well packaged. And copetiveley priced. I would recommend this seller.
7 februari 2024
Antwoord van hmv (UK) - Wolverhampton
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great website and value!
Great website, good value, had hard to get products, loved being able to click and collect.
5 februari 2024
Very prompt service
Very prompt service. They hadn't got what I wanted in stock but we're happy to order it for me. Pleasant & helpful member of staff.
22 januari 2024
Antwoord van hmv (UK) - Wolverhampton
Hello Karen
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
The movie I preordered came really…
The movie I preordered came really quickly and the customer service were extremely helpful
8 januari 2024
Antwoord van hmv (UK) - Wolverhampton
Hi Rachel,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered 3 Jujutsu Kaisen funkos from…
I ordered 3 Jujutsu Kaisen funkos from your online store, I got refunded for Panda because he was damaged in the warehouse, when I went to collect the person who served me was very friendly and checked to see if you had that funko in store, unfortunately you didn't. When I opened the boxes with my funkos in Nobara Kugisaki had a little damage to the box, I ended up sellotaping the little tear on the funko so it wasnt as noticeable. Mahito came in perfect condition.
2 januari 2024
Antwoord van hmv (UK) - Wolverhampton
Hi Kirsty
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Have a great day!
Bad service from u all still waiting…
Bad service from u all still waiting for a refund from before Christmas
21 december 2023
Antwoord van hmv (UK) - Wolverhampton
Hi Belinda
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your refund, apologies for any inconvenience caused. This has now been processed, please contact us at website.service@hmv.co.uk should you need further assistance.
Kind regards
Antwoord van hmv (UK) - Wolverhampton
Hi Ellie
Thank you for taking the time to leave us a review. We are sorry to hear you did not receive notifications apologies for any inconvenience caused. We can see your order has now been delivered.
Kind regards.
Very pleased with my order
Very pleased with my order, came on time delivery was very good
23 december 2023
Antwoord van hmv (UK) - Wolverhampton
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service
Website was easy to navigate. Delivery was within timescale but I didn’t think it would take that long. Staff were friendly when I collected the item .
21 december 2023
Antwoord van hmv (UK) - Wolverhampton
Hi David
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
I ordered a CD in store
I ordered a CD in store. The man I saw was very helpful and informative. I was notified by email when the CD was ready to collect from the store which was when I'd been told to expect it. A very positive experience
15 december 2023
Antwoord van hmv (UK) - Wolverhampton
Hi Carole
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Stones CD
Stones CD
Very polite staff always helpful can't do enough
would give more star's if could
15 december 2023
Antwoord van hmv (UK) - Wolverhampton
Thank you Dave, 5 stars is more than ok with us and hope you enjoy your CD!
Very helpful Staff.
20 december 2023
Antwoord van hmv (UK) - Wolverhampton
Hi Sharon
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Very efficient
19 december 2023
Antwoord van hmv (UK) - Wolverhampton
Thank you Sonia and merry christmas!
Very quick service
18 december 2023
Antwoord van hmv (UK) - Wolverhampton
Hi Mr Duncan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
HMV click n collect
Excellent service from HMV, cheerful service from Adam ... great, easy experience.
16 december 2023
Antwoord van hmv (UK) - Wolverhampton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I went to HMV In Wolverhampton
I went to HMV In Wolverhampton and Purchased Vol 16 for £7.99, the two young girls were not as helpful as the usual crew they said they could not get Vol. 14 & 15 they had sold out ????. - I returned home finding them on your web site, the service was brill I would recomend It - 1st Class postal Service Very Fast - Wolverhampton Store was not bothered at all so I ordered on line.
15 december 2023
Antwoord van hmv (UK) - Wolverhampton
Hi Tommy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.