Kept informed all the way from order to collect. Very smooth transactions. Pick up quick and chill. Staff at Workington store very pleasant ,helpful and knowledgeable making shop visits a pleasing e... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit S12, Washington Square, CA14 3BD Workington, GB
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Lees wat reviewers zeggen
Ordered what I wanted which wasn’t available in store and it arrived a day or two later
Good customer service in store , delivery was not a long wait . Only tiny grumble is tee shirt was just loose in box thought it should have been in a plastic bag,in case box got wet somewhere along t... Toon meer
Bedrijf heeft geantwoord
Notification of order ready at the collection point was quick. Contact by the collection store was welcomed the staff member was very polite both on the phone and instore
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Workington
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit S12, Washington Square, CA14 3BD, Workington, Verenigd Koninkrijk
4,9
Uitstekend
127 reviews
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Friendly staff
Friendly staff
When i had to return/ replace item they were very helpful and the process was pain free
29 december 2024
Antwoord van hmv (UK) - Workington
Hello paula
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered dvd box set in local…
Ordered dvd box set in local store,staff very helpful and knowledgeable and collected in store 3 days later.
22 december 2024
Antwoord van hmv (UK) - Workington
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Workington
Hello Susan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Got a HMV giftcard for my birthday and…
Got a HMV giftcard for my birthday and because I couldnt use it to order the CD I wanted online ( WHY ? 😡) - I travelled to the closest HMV branch 12 miles away to order it to be delivered to my address. The service in your Workington branch was excellent.
19 november 2024
Antwoord van hmv (UK) - Workington
Hi David,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Workington
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered cd.
Very helpful staff that kept me informed and emailed when product was in.
20 november 2024
Antwoord van hmv (UK) - Workington
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Notification of order ready at the…
Notification of order ready at the collection point was quick. Contact by the collection store was welcomed the staff member was very polite both on the phone and instore
28 oktober 2024
Antwoord van hmv (UK) - Workington
Hello Wilson
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Antwoord van hmv (UK) - Workington
Hi ADRIAN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A high street brand HMV with staff that offer a personalised touch
I have visited a lot of hmv stores but this one leads the example, The staff are friendly, helpful from the moment you enter the store till the time you leave and go to Great lengths to ensure that you get the purchases that you're looking for, whether it be 4K movie titles on merchandise, they know their stuff. Other HMV stores should take note?
17 oktober 2024
Antwoord van hmv (UK) - Workington
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great thank you.
2 oktober 2024
Antwoord van hmv (UK) - Workington
Hi STEVEN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff member suggested option…
Helpful staff member suggested option to order online in store when my size wasnt available. Delivered on time allocated as well.
2 oktober 2024
Antwoord van hmv (UK) - Workington
Hi Terry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Workington
Hi lisa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful
Helpful. Ordered what I want and sent to my home address for my son who was very great full
16 augustus 2024
Antwoord van hmv (UK) - Workington
Hi Tom
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were very friendly and…
The staff were very friendly and helpful.
They took the time to listen and provide advice.
15 juli 2024
Antwoord van hmv (UK) - Workington
Hello Sandra
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Excellent customer service and very…
Excellent customer service and very friendly staff,really knowledgeable and helpful
11 juni 2024
Antwoord van hmv (UK) - Workington
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service thanks alot
17 april 2024
Antwoord van hmv (UK) - Workington
Hello Barrie,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service and good price
Great service and good price. Ordered online and was ready to collect from my local store 2 days later. Will definitely order again. Got a great deal on some limited edition 4k blu rays and they were cheaper than a certain online retailer.
Great staff who are always to help
9 april 2024
Antwoord van hmv (UK) - Workington
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
the man that served me was very…
the man that served me was very helpfull and went out of his way to find me what i was looking for so orderd it coz not in the shop and came within days
27 maart 2024
Antwoord van hmv (UK) - Workington
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Workington
Hi matthew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Workington
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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