Thank you Madison for your service helping me pre order two vinyls a few weeks ago she was a wonderful and helpful young lady and I now have my vinyls
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
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Lees wat reviewers zeggen
Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... Toon meer
Bedrijf heeft geantwoord
Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... Toon meer
Bedrijf heeft geantwoord
Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Yeovil
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, Verenigd Koninkrijk
4,7
Uitstekend
201 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent customer skills and knowledge. Prompt delivery.
I was served by a member of staff with excellent customer skills and knowledge about the musical product, which was delivered, for collection by me, promptly, so that I could play the music when travelling off on my holiday.
26 april 2024
Antwoord van hmv (UK) - Yeovil
Hi Jan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Proof of delivery
The delivery person (royal mail) took the 'proof of delivery' photo whilst my package was still in the back of their van, very unprofessional. This was seen via my CCTV, package left on doorstep, no knock at the door, just droped onto the doorstep, this was also seen on my CCTV. Royal mail person reported!
8 maart 2024
Antwoord van hmv (UK) - Yeovil
Hi Jon
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Jelly Roll vinyl album
Delivered well within time and well packed. Absolutely no grumbles at all. Yeovil staff so helpful as always.
20 februari 2024
Antwoord van hmv (UK) - Yeovil
Hi MARTIN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Because from start to finish the order…
Because from start to finish the order process of the item I found to be very satisfied with as to sent email messages when the order was made and when to collect within 14 days.
18 februari 2024
Antwoord van hmv (UK) - Yeovil
Hi Karl
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Happy experience
Very easy to pre order and arrange delivery price was ok delivery was speedy packaged well
2 februari 2024
Antwoord van hmv (UK) - Yeovil
Hi Neil
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
My Battle over Britain Bly Ray turned…
My Battle over Britain Bly Ray turned up as promised and on schedule. Helpful and friendly staff. One of the few colourful shops in town with a bit of flair.
2 februari 2024
Antwoord van hmv (UK) - Yeovil
Hello,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered online to get click and…
Ordered online to get click and collect. It worked a treat before Christmas
28 december 2023
Antwoord van hmv (UK) - Yeovil
Hi Jacob
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast friendly service in store
21 december 2023
Antwoord van hmv (UK) - Yeovil
Hi Dawn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff in your Yeovil branch
17 december 2023
Antwoord van hmv (UK) - Yeovil
Hello Timothea
Thanks for taking the time to leave us a 4-star review!
We hope to earn that last star from you soon ;-)
Yeovil branch staff excellent
Went to Yeovil branch staff were very knowledgeable, purchased 2 CD’s. One in stock & the other was out of stock in branch. HMV assistant advised ordering & the despatch to store was rapid & delivery was a day early. Awesome service. Well done to all HMV staff.
14 december 2023
Antwoord van hmv (UK) - Yeovil
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Never had any probs with HMV stores
Never had any probs with HMV stores, always very helpful and efficient.
10 december 2023
Antwoord van hmv (UK) - Yeovil
Hi Helen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lick and collect
My order was at Yeovil hmv on the day specified and collected easily.
1 december 2023
Antwoord van hmv (UK) - Yeovil
Hi Vivien
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful and knowledgeable staff at…
Very helpful and knowledgeable staff at Yeovil branch .
6 december 2023
Antwoord van hmv (UK) - Yeovil
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful, knowledgeable
Very pleasant, knew lots about the product where the product was in the shop
25 november 2023
Antwoord van hmv (UK) - Yeovil
Hello Claire
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fast efficient service from HMV
Fast efficient service from HMV dealing with my order
11 november 2023
Antwoord van hmv (UK) - Yeovil
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Visited Yeovil HMV today and found what…
Visited Yeovil HMV today and found what I wanted. Very helpful staff.
10 november 2023
Review zonder uitnodiging
Antwoord van hmv (UK) - Yeovil
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Yeovil
Hello,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Rob is so helpful in Yeovil store.
3 november 2023
Antwoord van hmv (UK) - Yeovil
Hello Roger
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Good service
1 november 2023
Antwoord van hmv (UK) - Yeovil
Dear Joshua
Thank you for leaving a review. We very much appreciate your kind comment, but it looks like the star rating might be incorrect based on this -- if you have had a negative experience please do let us know so we can get this investigated!
Antwoord van hmv (UK) - Yeovil
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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