Homebase - Bradford Reviews 

The staff were very helpful showing me were to find the goods that I wanted

Ordered lawn mower on line and collected today. Very helpful colleague wheeled to my car and put in the boot. Looking forward to using!

Competitive price for Laura Ashley wallpaper with prompt delivery, the only downside was the sales assistant when asked said they couldn't guarantee the rolls would be the same batch number which I found a bit odd but on arrival they were so I was quite relieved

Excellent service from start to finish, amazing product too at a great price

Miserable worker called Tracey served me
Did speak to a few lovely lads who were friendly & helpful but the woman was rude & ignored me & was miserable af

Really friendly!!!!! Wish this branch was in Huddersfield 5 star 🌟

Home base good shopping i did on line oder green house i pick up advisor was good so i did
not wait to longit was quick good service worker is so good try to help customers 👍

2 packs of 10 x 8ft garden canes ordered for Click & Collect. One pack OK. The canes in the second pack appeared to have been pre-used and there were only 9 canes. Fortunately, I spotted this before leaving the store and the problem was sorted out by the CS staff

Quick, friendly, polite and easy collection from store.
Staff helpful and friendly.
Thankyou

You had the paint when others didn't. It was cheaper and I ordered it and it was ready within an hour. Brilliant.

East to order online and quick collection

Excellent customer service by member of staff Adam. I asked him lots of questions which he took time to answer, very pleased

I am a keen gardener,so much so that it has become my job on a weekend when the gardening season starts.My latest project for a customer is a 'Japanese Garden'.I live around the corner from Homebase BD10 so it is ideal for everthing that i need,if and when i need it.The staff at my local Homebase are a credit to you and your organisation.Always polite,always courteous and very helpful.
Keep up the great work you are doing and i hope to see you all soon.

J Carter /Landscape Gardener

Tina was welcoming and prompt finding my order. We were offered help to carry it to the car and the staff member that assisted with this was careful with the product and very helpful.

Visited the bradford branch and the staff were all lovely. As an autistic adult I struggle with shopping on occasion however this location had a lovely peaceful feel.

Friendly, welcoming and efficient ☺ - in particular, Tina who answered my initial phone call.

Order Number: 564739660

Till operator 231725 store 000285 till 0002 date 14/03/25 time 17:48:04

Your till operator was on her phone from the moment i walked into the store. Her service was inadequate, very dismissive. Please do your own homework I have given the transaction times.

Staff were super helpful in store - opening the box to show the product as this was the last chair and I had only viewed it online.

The CSA was abrupt and couldn’t even be bothered to smile or use basic manners to say please and thank you ..Not what you want when you are a customer,buying or not ! It was too much trouble for her to go get my order evidently and it showed .Not even a thank you when she brought it out ,just plonked on counter to my dismay ! The whole place was empty except for us and the other two members of staff also looked like they didn’t want to be there .. Very poor customer service and wasn’t made ti feel like I wanted to go back there anytime soon