Homebase, for once, had what I needed and was looking for and its loss from East Grinstead will cause me to have to travel 15 to 20 miles to get some products that were their regular lines not stocked... Toon meer
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Easy to order, easy to collect, pleasantly greeted at the store. Shame my local Homebase @Crawley has now gone & a 20 minute journey each way followed, but apart from that slight inconvenience all g... Toon meer
I have just found out that Homebase charged me £11 more to mix up 2.5 litres of their easy care matt emulsion because you don’t have Dulux Pearl Grey on the shelf, i.e. £38 instead of £27 if I had pic... Toon meer
Bedrijf heeft geantwoord
would have been five but staff shortage seemed a problem, one member of staff only serving at the time dealing with a phone call with three people waiting to be served.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Homebase - East Grinstead
Geschreven door het bedrijf
Homebase
Geschreven door het bedrijf
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contactgegevens
219-223 London Road, RH19 1HA, East Grinstead, West Sussex, Verenigd Koninkrijk
- 0345 640 7587
4,5
Uitstekend
47 reviews
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Heeft 46% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Everytime I come into Homebase feels…
Everytime I come into Homebase feels like I always gets served by Matt but always great service from him
13 maart 2024
Review zonder uitnodiging
Have not collected order yet ???
13 maart 2024
Review zonder uitnodiging
Antwoord van Homebase - East Grinstead
Hi Helen,
We are sorry to hear you have not yet collected your order.
We have reached out to the store with regards to this and will update you once we have a response.
Many Thanks
Team Homebase
Chris helpful
12 maart 2024
Review zonder uitnodiging
Overcharged in my view for paint mix.
I have just found out that Homebase charged me £11 more to mix up 2.5 litres of their easy care matt emulsion because you don’t have Dulux Pearl Grey on the shelf, i.e. £38 instead of £27 if I had picked a colour you had on the shelf. That is extortionate by any standards. The ordinary matt in 5 litres cost me £6 more to get it mixed, which is still high. How can you justify these huge hikes?
28 februari 2024
Review zonder uitnodiging
Antwoord van Homebase - East Grinstead
Hi Amanda,
We are sorry to hear you are disappointed with the price you have paid for the paint.
As this is not a pre mixed colour from the Dulux range this does need to be specially mixed and does carry a premium price mark.
Many Thanks
Team Homebase
Fantastic experience at homebase in…
Fantastic experience at homebase in East Grinstead. Easy to find what I was after and George on the information is lovely and kind as always
24 februari 2024
Review zonder uitnodiging
So easy to use no problems
20 februari 2024
Review zonder uitnodiging
Efficient and pleasant service
Efficient and pleasant service. Thank you
10 februari 2024
Review zonder uitnodiging
Click & collect
Click and collect is great service! Ordered last night and ready to collect at 10 this morning! Always service with a smile at this store!
6 februari 2024
Review zonder uitnodiging
Great prices
Great prices, easy to find what I wanted. Friendly staff
25 januari 2024
Review zonder uitnodiging
Excellent Service
Excellent Service, Communication 10 out of 10.
25 januari 2024
Review zonder uitnodiging
Excellent.
18 januari 2024
Peter was fantastic
Peter was fantastic. Gave me good advice. Great service. Wished me a good day. Very pleased with the service here in east grinstead
12 januari 2024
Review zonder uitnodiging
I had an accident in Homebase East…
I had an accident in Homebase East Grinstead store & two members of staff came to my aid.. Their care & support, after having quite a serious reaction to the accident, I was in shock, got me on the road to recovery in no time.. They swiftly dealt with my return & new purchase & it warms me that their are people who will help out a customer in such a caring way.. I can’t thank them enough..
27 december 2023
Review zonder uitnodiging
Antwoord van Homebase - East Grinstead
Hi Kim,
Aw, what a lovely review. Thank you for sharing this with us - We do hope you are okay! We have shared this with the Store Management team so we can celebrate when we get things right. We hope to see you again soon 😊
Thanks,
Team Homebase
would have been five but staff shortage…
would have been five but staff shortage seemed a problem, one member of staff only serving at the time dealing with a phone call with three people waiting to be served.
21 december 2023
Review zonder uitnodiging
Antwoord van Homebase - East Grinstead
Hi Susan,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
The staff were very helpful and very…
The staff were very helpful and very polite
21 december 2023
Review zonder uitnodiging
Antwoord van Homebase - East Grinstead
Hi Trudy,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Fuss free quick service
18 december 2023
Review zonder uitnodiging
Antwoord van Homebase - East Grinstead
Hi Peter,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
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