Click & Collect order - The wrong paint was put aside, I ordered the Farrow & Ball ‘Estate’ emulsion in French Gray and the Farrow & Ball ‘Modern’ emulsion in French Gray’ was reserved luckily I check... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
After a lot of difficulty using the online website, I decided to go into the store located in Eastbourne the following day. I can not explain how fantastic the staff are. Really friendly, polite, help... Toon meer
The product was damaged. The side of the base of the box was cracked with holes where the shattered plastic had broken off. My parents who had requested the box have decided to try and tape it up ra... Toon meer
Bedrijf heeft geantwoord
We recently purchased a kitchen from Homebase in Eastbourne. The kitchen designer Justin Weller did an excellent job throughout. He was very attentive and importantly listened carefully to our require... Toon meer
Bedrijfsgegevens
Over Homebase - Eastbourne
Geschreven door het bedrijf
Homebase
Geschreven door het bedrijf
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contactgegevens
27 Lottridge Drove, BN23 6QD, Eastbourne, East Sussex, Verenigd Koninkrijk
- 0345 640 7126
4,3
Uitstekend
110 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to order online and it was waiting…
Easy to order online and it was waiting for me when I got to the store. Staff at the store were also very helpful.
10 mei 2024
Review zonder uitnodiging
Great shopping experience from Eastbourne
Bought some products from the Homebase store in Eastbourne and the manager, I believe her name was Sam, was super efficient and couldn’t do enough.
Most definitely would highly recommend this store.
1 mei 2024
Review zonder uitnodiging
Customer focussed efficient staff…
Customer focussed efficient staff members. First class service. Weldon’s Sam & Leonie.
1 mei 2024
Review zonder uitnodiging
Very quick and efficient from start to…
Very quick and efficient from start to finish.
2 mei 2024
Review zonder uitnodiging
Click and collect
Great to be able to click and collect. Very smooth process. Great communication at every stage.
1 mei 2024
Review zonder uitnodiging
Very pleasant staff
Very pleasant staff. Was helped with getting my purchase in to my car.
30 april 2024
Review zonder uitnodiging
You had massive power cut and the…
You had massive power cut and the staff member on the door explained that I would need to do click and collect as I couldnt go inside. With her help I ordered my paint and it was there in seconds. My thanks to her in Eastbourne for the happy help.
29 april 2024
Review zonder uitnodiging
Great service by staff members
Great service by staff members, one of whom carried my purchase to my car for me. Many thanks 👍
19 april 2024
Review zonder uitnodiging
I went to purchase a bath panel and as…
I went to purchase a bath panel and as I was looking through them an old bald man came up to me in an aggressive manner and said we're the ones I was looking at opened,I said yes and walked away.
Today I went in to buy a light fitting. At the till the price came up wrong and the woman at the checkout made me feel quite awkward. Not going there again
17 april 2024
Review zonder uitnodiging
Antwoord van Homebase - Eastbourne
Hi Dominic,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Great Service
Brillent Straight in. Straight to customer service desk. Served straight away and gone. Thank you !
17 april 2024
Review zonder uitnodiging
Good quality cordless lawn mower for a…
Good quality cordless lawn mower for a medium garden.A brilliant price over Easter plus an extra 10% off if you agree to get e_mails from Homebase
The only problem is when you get to Homebase the prices are so good you tend to buy more than you expect to buy.
4 april 2024
Review zonder uitnodiging
The product was damaged
The product was damaged. The side of the base of the box was cracked with holes where the shattered plastic had broken off. My parents who had requested the box have decided to try and tape it up rather than ask me to go to the trouble of returning it. The packaging was inadequate and the product flimsy compared with other similar storage boxes. Disappointing.
2 april 2024
Review zonder uitnodiging
Antwoord van Homebase - Eastbourne
Hello Natalie,
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
Order ready for collection on arrival…
Order ready for collection on arrival at store
29 maart 2024
Review zonder uitnodiging
Ordered click and collect
Ordered click and collect. Was done within minutes and friendly staff in store.
27 maart 2024
Review zonder uitnodiging
As always the staff are always friendly…
As always the staff are always friendly and helpful.
26 maart 2024
Review zonder uitnodiging
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