Homebase - Gateshead Reviews 

Fast and friendly service from Faye at Team Valley Homebase.

Very helpful staff, good selection of products .
Served by Faye who helped me find the item I needed.

I wanted a specific Dulux colour from years ago. Brian B helped me locate the colour, and offered expert advice on the best type of paint to choose for my project.

Nice conversation while the paint was being mixed. Great customer experience overall.

Thanks very much to David who helped us today! Made the process really easy and made sure we got a good deal which is always much appreciated at the moment.

David was a great help. Lots of helpful information

Served by David, very helpful and efficient. Lovely customer service!

Easy to order click and collect online.
Constant updates by text and email.
Staff member very polite, helpful and attentive. A credit to your staff team.
Instantly available when I pressed the bell for assistance.
Always use this branch of Homebase as staff are fantastic every time.
Thanks guys for all of your hard work.

Great customer service and David went above and beyond to help me. Thank you 10/10

Served by David, super helpful and informative. Thanks!

I was assisted my a lovely man named David, who was really helpful and informative, and made my experience so quick and easy.

Very helpful staff members who were keen to show me around for exactly what I needed and answer any and all questions. Provided a good breakdown of the essentials I needed as well as helpful extras in case I needed them. Served by Brian B, really knew his stuff.

Brian B helped me with 5 large bags of bark chipping for the garden. He even loaded them in the boot for me, I was very thankful as I have arthritis in my spine (which he didn’t know about) and he literally saved me from being in pain. He then helped me find something I’d forgotten to pick up back in store, directly taking me to the right product . Really friendly chatty man. It’s experiences like this that make customers want to return. Top bloke. Thank you Brian.

Very efficient service, helpful and friendly staff.

Quick and easy purchasing online. Used the click and collect service and was a le to purchase my item, get 15% off and collect all within 45 minutes!! Fantastic

Pam couldn’t have been more helpful, understood exactly what I needed and was a star

Easy to navigate click and collect and service excellent at collect point

We visited Homebase Retail World this morning looking for paint. After bit looking around we spoke to Brian B at the Dulux mixing station.
He was very helpful and he mixed some Bathroom paint for us. Thanks to all for help.

Homebase is more like your friendly (v.big) corner shop, so accessible on the Team Valley, with everything you need, and lovely staff, happy to help.

The Staff at homebase are very helpful and caring to the customer.
Anthony Small

Brian B Who works on the colour? Mixing station was fantastic. He had a wealth of knowledge and was able to create a paint which was 10 years old.

I was then served by Robson who was efficient and friendly.