Ordering in store was ridiculous as staff at customer service couldnt order the goods I wanted..apparently the manager had to, I was told to comeback in the afternoon...I returned and the new staff... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieSpringfield Retail Park, fishguard road, SA61 2PY Haverfordwest, GB
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Lees wat reviewers zeggen
Carl was extremely helpful when colour matching the paint for our bathroom. He had lots of suggestions and lots of knowledge. Thank you!
Had an issue over some Direct to Metal paint, unfortunately after applying as many as 6 coats it didn't live up to it's 'Does exactly what it says on the tin' phrase so needed to return it. Phoenix an... Toon meer
The items I received were great. However, two items reserved were not available. I'm now expected to order with a £6 delivery fee for two medium sized baskets to complete the set. No recognition for a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Homebase - Haverfordwest
Geschreven door het bedrijf
Homebase
Geschreven door het bedrijf
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contactgegevens
Springfield Retail Park, fishguard road, SA61 2PY, Haverfordwest, Verenigd Koninkrijk
- 0345 640 7881
4,8
Uitstekend
286 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 53% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Super helpful as usual
Super helpful as usual, special thanks to Carl in the paint lab
2 september 2024
Review zonder uitnodiging
Lovely service from Amanda
Lovely service from Amanda. Very helpful.
2 september 2024
Review zonder uitnodiging
Excellent customer care.
The store is tidy, the staff are knowledgeable, helpful, and friendly.
You have some great staff and its such a pleasure to be recognised and served by Margaret. Lovely to see a familiar face in store and Margaret's customer care is excellent.
I do hope you look after your staff as well as they look after your customers.
30 augustus 2024
Review zonder uitnodiging
Exchange
Exchanged a light tube (I bought the wrong size). No problem, Beccy was very helpful and polite. Decided to buy a palm sander and queried battery compatibility with my Powerbase strimmer. Paul was able to answer all my questions and obtain one for me. A pleasant experience, Thank You.
29 augustus 2024
Review zonder uitnodiging
Andrea Young - Kitchen
Andrea Young has been amazing, I thoroughly recommend her if you're in need of a new kitchen or bathroom!
1 juli 2024
Review zonder uitnodiging
Anna Marg couldn't be more helpful.
30 augustus 2024
Review zonder uitnodiging
Excellent services ce
Fabulous service as usual from Anna and Marg, always happy and helpful!
30 augustus 2024
Review zonder uitnodiging
Very good service
I visited the store yesterday and brought a trolley full of discounted plants. An employee, Margaret was very helpful and chatty. She asked if I needed help to my car with them, definitely going the extra mile. It was a very good service.
29 augustus 2024
Review zonder uitnodiging
Top notch customer service
I visited Homebase in Haverfordwest on Thursday 30th August for a couple of things I had forgotten for a project I am working on.
A wonderful woman called Anna assisted me.
She could not have been nicer or more helpful.
I wish all people I come across were as cheerful and co operative as she was.
Thank you Anna for restoring my faith in human nature!
29 augustus 2024
Review zonder uitnodiging
Great service and advise by Margaret…
Great service and advise by Margaret and Anna.Always very friedly and efficient.
29 augustus 2024
Review zonder uitnodiging
Homebase is always good to visit with…Everything you need under one roof
Homebase is always good to visit with plenty to see for your home or garden.
The shop is always clean and staff are always helpful if you ask them for guidance and a relaxed atmosphere to browse at your own leisure.
I found everything I needed and more so I was one happy customer.
29 augustus 2024
Review zonder uitnodiging
Item ready for collection within the…
Item ready for collection within the hour.
28 augustus 2024
Review zonder uitnodiging
Beccy and Amy
Beccy and Amy were both very polite and very helpful in the Haverfordwest branch.
Located and assisted what I needed very efficiently.
28 augustus 2024
Review zonder uitnodiging
Carl was really helpful and friendly…
Carl was really helpful and friendly aswell as clearly being very knowledgeable. Excellent service. Thank you Carl.
23 augustus 2024
Review zonder uitnodiging
Anna was helpful when we took a…
Anna was helpful when we took a chiminea on display to the till. She researched whether there were some available apart from the display model. Only a 4 as there should have been some boxes behind the display to take to the till.
26 augustus 2024
Review zonder uitnodiging
Helpful friendly staff
Anna very helpful chatty and informative about the products I needed
26 augustus 2024
Review zonder uitnodiging
Anna from the haverfordwest store…
Anna from the haverfordwest store helped us with our paint today, she was absolutely incredible not only with paint matching but getting my son involved as her 'little side kick', wonderful experience! thanks again Anna x
25 augustus 2024
Review zonder uitnodiging
Helpful staff at Homebase Haverfordwest
Carl was so helpful making up our paint. He allowed my toddler to watch and was so friendly. Definitely return if I need paint again.
24 augustus 2024
Review zonder uitnodiging
Served by Anna in the Haverfordwest…
Served by Anna in the Haverfordwest store today.
Anna is always super helpful and friendly, she has a great sense of humour too.
I always try to go to the till where Anna is as I know that I will get top class service.
24 augustus 2024
Review zonder uitnodiging
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