Spot on service as usual.. such a shame Homebase is closing… local store staff are great, they have been let down by the “suits” in the offices as per usual.. prices are high yes compared to rivals bu... Toon meer
Locatie
Wijzig locatieKnaves Beech Business Centre, Loudwater, HP10 9QR High Wycombe, Buckinghamshire, GB
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Lees wat reviewers zeggen
On their website it states that they offer a wood cutting service to enable customers to fit larger pieces of sheet materials in their car. I drove past three other DIY stores to get to this store on... Toon meer
Bedrijf heeft geantwoord
The operator at the till was so rude. He didn’t greet us at the till, he didn’t give any eye contact, scanned the items then just handed over the receipt. As we were leaving he started talking to th... Toon meer
Bedrijf heeft geantwoord
A few weeks before Christmas, I visited the Homebase store in Loudwater, High Wycombe, and had the pleasure of being assisted by David in the paint section. David was exceptionally polite, knowle... Toon meer
Bedrijfsgegevens
Over Homebase - High Wycombe
Geschreven door het bedrijf
Homebase
Geschreven door het bedrijf
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contactgegevens
Knaves Beech Business Centre, Loudwater, HP10 9QR, High Wycombe, Buckinghamshire, Verenigd Koninkrijk
- 0345 640 7537
4,3
Uitstekend
116 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great product and great service.
Great product and great service.
It was delivered on time by very helpful and friendly delivery men.
6 januari 2024
Source for home imporvement
Needed components for extension being built at my home. Homebase had some of the parts needed
28 november 2023
The collection staff were helpful and…
The collection staff were helpful and lovely. Couldn't ask for more. Thank you.
8 januari 2024
Review zonder uitnodiging
Product in stock and staff polite and…
Product in stock and staff polite and fun.
2 januari 2024
Review zonder uitnodiging
Great service
Great service for click and collect and finding the extra tub I needed - bargain Xmas tree prices too!
20 december 2023
Review zonder uitnodiging
Antwoord van Homebase - High Wycombe
Hi Sarah,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Order was ready quickly and pickup fast…
Order was ready quickly and pickup fast and friendly.
19 december 2023
Review zonder uitnodiging
Antwoord van Homebase - High Wycombe
Hi Peter,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Lovely team of employees
The order was ready and waiting for me and I spoke with two of the employees at different points whilst I was there and they were so incredibly helpful and kind
19 december 2023
Review zonder uitnodiging
Antwoord van Homebase - High Wycombe
Hi Lucy,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Manners of staff made me angry.
17 december 2023
Review zonder uitnodiging
Antwoord van Homebase - High Wycombe
Hi There,
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) with “FAO Amy” in the subject line, and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
Very helpful staff.
I wanted padlocks,and the assistant took me straight to them,which obviously very helpful,he stayed with me to buy the correct one.I also had an order to picked up that was ready for me.Excellent service
7 december 2023
Antwoord van Homebase - High Wycombe
Hi Jean,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Ordered online to click and collect
Ordered online to click and collect, all was ready when I arrived, staff member was very helpful and friendly.
The lights look great, the Christmas tree is not up yet but looks good.
5 december 2023
Antwoord van Homebase - High Wycombe
Hi Anon.,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Picking up the product was an easy…
Picking up the product was an easy process. Staff were very helpful and the pickup did not take long.
1 december 2023
Antwoord van Homebase - High Wycombe
Hi Mr,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Incomplete order at collection …
Only half of my order was ready making me waste a lot of time. I should have received a notification once all of my order was ready to collect not partially.
I tried to call ahead 3 times where nobody was able to answer the phone in store. On arrival nobody was at customer services and the colleagues seemed bothered by me requesting somebody to help me. God forbid you have to talk to customers!!!
6 december 2023
Review zonder uitnodiging
Antwoord van Homebase - High Wycombe
Hi JJ,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Easy collection.
3 december 2023
Antwoord van Homebase - High Wycombe
Hi Mandy,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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