I would like Marie to be recognised for her excellent customer service. Easy to talk to, friendly, extremely helpful, nothing was too much trouble, even though I took Marie away from doing a job she... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We went to Hull Homebase today to purchase an Outback BBQ and I must say the staff were absolutely fantastic. We had interactions with several staff members who assisted us with every element of our p... Toon meer
We wanted to buy paint and Alex helped us find what we wanted and mixed another colour for us. He explained all of the offers. We settled on Heritage and Alex told us hoe it covers. We bought Harris... Toon meer
We arrived to purchase a parasol in natural colour but I really wanted grey , on arriving at the store I saw you had a grey so the assistant changed it for me. When we goy home (22miles ) the parasol... Toon meer
Bedrijfsgegevens
Over Homebase - Hull
Geschreven door het bedrijf
Homebase
Geschreven door het bedrijf

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contactgegevens
Sainsburys Way, Hessle, HU13 9NT, Hull, North Humberside, Verenigd Koninkrijk
- 0345 640 7019
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 47% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Keter storage unit
After unwrapping, I found two pieces were broken,I ended up having to return it to Homebase and collecting another one myself,although I paid for delivery of the first one.

Antwoord van Homebase - Hull
Great customer service
We were given outstanding service by Jacquie at the store in Hull. She went above an beyond to help me and my daughter. She gave us great suggestions, was friendly and we quickly got everything we needed.
Nice look round store not to busy nice…
Nice look round store not to busy nice polite lady at the pay desk (Anne)
Very helpful staff
The store was very nice and clean
The store was very nice and clean , the staff friendly and very helpful.I was served by a lady named Anne she was very pleasant and helpful.
Good service friendly staff
Yvonne at homebase
Yvonne at homebase , hessle branch , put her coat on and assisted me to put heavy bags of slate in the car boot , and she offered with a happy heart , thankyou again Yvonne 💖
Very helpful staff
Excellent as always!!
Excellent as always. Lovely helpful staff. Ordering is simple and goods are often ready to collect within an hour.
We wanted to buy paint and Alex helped…
We wanted to buy paint and Alex helped us find what we wanted and mixed another colour for us. He explained all of the offers. We settled on Heritage and Alex told us hoe it covers. We bought Harris brush and roller because of his recommendation. Excellent service
We will be back when we do our next project because we asked about panneling inside and he explained the product very well. We won't go anywhere else now.
Sarah was very kind
Sarah was very kind, she also was brilliant at letting us swap the paint we got earlier due to getting the wrong shade which we realised when we got home as we sore the shade name was different
Glue gun sorted!
Went to home base with glue gun I couldn't get working ,Alex who works there sorted it all out for me excellent customer service five star will shop there again !Martin.
Easy pleasant experience
Ordering was easy and very shortly afterwards I received a text message telling me it was ready to collect. When I arrived in store to collect goods was asked for the last 4 digits of order number and the goods quickly arrived . Asked to produce some id. and then on my way. Staff were cheerful. An easy/simple transaction with no hassle
Very efficient ordering, collection and help
Ordering online was easy, quick and efficient.
Order was ready within 20 minutes.
No wait at the collection point, assistant was friendly and efficient. Whole thing completed and loaded into my car in ten minutes.
Wasn't really looking for anything…
Wasn't really looking for anything particular, but found veg seeds in discount basket 50 a piece. Thats a bargain
Great helpful and friendly staff
Great helpful and friendly staff, swift easy collection. Thank you
Great customer service!
I picked up some shelving in the hull store. I had my two year old with me and she very kindly got me a trolley and helped me to my car and even lifted the shelves in for me. Sorry I never got her name.
Ordered trendi switches from Homebase…
Ordered trendi switches from Homebase and was advised delivery would be 18th December. Did not arrive so chased and was lied to by Trendi direct that delivery would be before Xmas. Finally arrived January 4th.

Antwoord van Homebase - Hull
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







