We popped into Homebase Market Harborough today looking for indoor plants compost and pots. Spoke at length to a young fella on shop floor who was extremely cheerful and helpful in finding what I... Toon meer
Locatie
Wijzig locatie1-2 Springfield Street, LE16 9HD Market Harborough, Leicestershire, GB
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Lees wat reviewers zeggen
Had a click and collect from here, no prior warning that there is a parking charge and had to pay for 2 hours of parking to be in store for only 2 minutes. Quite disappointed that this is not mentione... Toon meer
Bedrijf heeft geantwoord
Only popped in to buy some paint: "Incredibly helpful and knowledgeable! I went in just to buy some paint, but I left with a deep understanding of the history behind color names and a nifty tool fo... Toon meer
Ordered a kitchen and getting worried by the comments I am seeing below. Trying to arrange a delivery date. (Missed a few of their calls as I can't always answer at work) Anyway rang back a number of... Toon meer
Bedrijfsgegevens
Over Homebase - Market Harborough
Geschreven door het bedrijf
Homebase
Geschreven door het bedrijf
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contactgegevens
1-2 Springfield Street, LE16 9HD, Market Harborough, Leicestershire, Verenigd Koninkrijk
- 0345 640 7593
4,7
Uitstekend
124 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 52% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Great friendly service and so helpful
Great friendly service and so helpful
Jerry as always was so knowledgeable
Thank you 🤩
16 juni 2024
Review zonder uitnodiging
Fabulous customer service
We bought a Rowley Garden set a couple of weeks ago & on Fri went to move the table to another position in garden for a planned BBQ at the weekend. To our horror, as we went to lift the table, the glass top made an awful tinkling noise and just shattered - no table and no BBQ!
Spoke with Mandy at the store this morning and explained what had happened. She called me back as promised & a replacement table was ready for us to pick up later. Just returned from store pick -up. Many thanks for all your help. May even be a BBQ invite heading your way!
26 juni 2024
Review zonder uitnodiging
Jerry at Homebase Market Harborough was…
Jerry at Homebase Market Harborough was fantastic. Great attitude.
Give him a raise before he gets snapped up by soneone else!
Great service 👏
24 juni 2024
Review zonder uitnodiging
Great store with friendly staff
Great store with friendly staff.
The plants on sale were very healthy
23 juni 2024
Review zonder uitnodiging
Excellent service from Donna
Excellent service from Donna
She knows here way around garden equipment. Wonder if she’s free to mow my lawn tomorrow?
22 juni 2024
Review zonder uitnodiging
Had to collect from other store as ours…
Had to collect from other store as ours is closing. Staff were very friendly and helpful. Thanks
21 juni 2024
Review zonder uitnodiging
Great service from Jerry /chris
Great service from Jerry/chris at the Market Harborough store. Polite and jolly, great ideas suggested alternatives as I couldn't find exactly what I wanted . Helped myself and another customer with planters that were stacked awkwardly and continued help at till.
16 juni 2024
Review zonder uitnodiging
Great service from our local branch
Great service from our local branch in Market Harborough. Jerry was very helpful and knowledgeable in helping us choose our new mower. Thanks Jerry !
9 juni 2024
Review zonder uitnodiging
Once Homebase has your money they simply don’t care!!!
The delivery estimate at 12 no communication from delivery company now 1pm and not arrived
Their tracking is not working do you think as customers once we’ve paid we are of no relevance
Your communication is way off the mark
Going out now as can’t stay in all day to suit you. Disgraceful
Now checked the delivery and it is completely the wrong table and chairs
What an appalling experience of Homebase
They are now picking all up and I have cancelled the whole experience has been a disaster from start to finish!!!
Never and I mean NEVER AGAIN will I buy anything from #Homebase
8 juni 2024
Antwoord van Homebase - Market Harborough
Hello Andy,
Unfortunately all timeframes given are only estimates and can be affected by delays in the depot and traffic. If you do not receive your order today please reach out (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)
Kind Regards
Molly
CEO Response Team
Excellent service
Had a kitchen design and order by Chris at the market Harborough store but had a problem with the work tops but Chris was soon on it and got it sorted out very quickly
3 juni 2024
Review zonder uitnodiging
Ordered a kitchen and getting worried…
Ordered a kitchen and getting worried by the comments I am seeing below. Trying to arrange a delivery date. (Missed a few of their calls as I can't always answer at work) Anyway rang back a number of times - first time 20 mins wait and i gave up, second time 15 mins i gave up and now currently on 52 minutes as I speak and still waiting. Homebase - you may lose future sales if the service is like this? I will give more feedback once I have had delivery???
As a follow on - homebase have been v helpful following the above feedback so credit must be given to them for a such a rapid response
29 mei 2024
Review zonder uitnodiging
Really helpful staff
Really helpful staff. Last two visits felt staff went out of their way to provide advice and suggestions on most useful product. Felt liked they genuinely cared
27 mei 2024
Review zonder uitnodiging
Friendly staff, up for a laugh!
Ready on time - on a trolley. Friendly staff, up for a laugh. Most of them are at this branch ;o)
27 mei 2024
Review zonder uitnodiging
click and collect
Had a click and collect from here, no prior warning that there is a parking charge and had to pay for 2 hours of parking to be in store for only 2 minutes. Quite disappointed that this is not mentioned before placing an order online. There are a few spaces marked free for 30 minutes but these are not clearly marked and none were available. Will go somewhere more convenient in future.
18 mei 2024
Review zonder uitnodiging
Antwoord van Homebase - Market Harborough
Hi Josh,
Thank you for your review, we're sorry for the issues that you have had with the parking. We will make sure to raise this with our teams.
Many Thanks
Team Homebase
Great staff
Staff are always extremely helpful and friendly at my local Homebase
19 mei 2024
Review zonder uitnodiging
Went to collect my order was picked and…
Went to collect my order was picked and ready for me on a trolley, all I had to do was wheel it out and load it in the car . Great
17 mei 2024
Review zonder uitnodiging
I was served today by 2 lovely young…
I was served today by 2 lovely young people … and one assisted me to the car with my order, so helpful and couldn’t do enough to help me. It was a pleasure!
11 mei 2024
Review zonder uitnodiging
Amazing customer service.
So easy to place the order with great updates regarding progress through to ready for collection.
What made it even better was the amazing customer service provided by Miles at the collection desk.
6 mei 2024
Review zonder uitnodiging
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