Homebase - Newcastle Under Lyme Reviews 

Kitchen designer Mark Lenton is now at KTF Kitchens in Fenton.

Very easy to order online. Click and collect very useful and ready really quickly. No problems collecting my order. Very pleasant staff.

Great service... Don't close down just get rid of high earning waste of space higher managers

Went in to collect the ordered item and was served quickly
and efficiently.

Very polite and helpful assistant. She was very patient with me as I had difficulty in finding the email confirmation of the order

Easy and swift collection

I clicked I collected no drama no issues just job done

Excellent service. Expert advice much needed and so helpful in making our transaction easy and understandable. Great Big thank you to Mark at Newcastle staffs. Highly recommended. Thank you

Ordered on line, picked up two hours later. Excellent service!!! A++

Very efficient service lovely helpful staff from checkout to Connor who helped me with my stuff to the car a big thank uou

Ordered online, straight forward. Item available to collect the next day. Shop location is great with pleanty of parking available. Easy access to a brightly lit, clean and spacious shop. Couldn't help but have a look around on my way to the collection point, picked up a cushion and a Christmas decoration to purchase too! No queue, Staff attended the collection point straight away. Always enjoy visiting this shop!

Excellent experience as always when visiting or purchasing on-line with Homebase . Always great quality product & prices & helpful staff , excellent customer service

Great service on web ordered with no problems.delivered on the exact day they said and on time .And 2 very nice delivery persons

Lovely service from the staff once again, always feel like a valued customer

Myself and my partner went in for a kitchen design appointment with Mark he was incredibly helpful and knowledgeable about the product and made the process so stress free and easy. We went in with an idea on what colour and style we wanted and he assisted with all the extra detail bits you don’t always think about but make such a impactful difference in the over all design. We couldn’t be happier with what we have ordered. Again thank you Mark for all your help.

Quick service ,staff go above and beyond to help you get what you want will definitely shop there more now

Although the goods were available well within 1 hrs.
The assistant literally threw the edging strips into a trolley before I told him to stop!

Mark Lenton has been amazing from start to finish. His design ideas worked perfectly and the whole process was really easy and ran smoothly. One of the worktops was damaged on delivery but a quick phonecall to Mark and a replacement requested the same day. Fitting and installation should happen next week and I'm really optimistic for the quality of the kitchen.

I ordered two outdoor type double 13A sockets from the website clearance sale, click/ collect.
On collection I was presented with two outdoor type light switches! Not sockets!! There were none on the shelves of the type I ordered so the store manager gave me a discount on the last one of the only other type they had. But this was still more than what I'd paid online. On reflection I could have purchased what I thought I'd ordered online at a cheaper price elsewhere had they been listed correctly. He (manager)agreed that the web sites description of what I ordered online was completely wrong. SORRY NOT GOOD ENOUGH.
Then we have the inconvenience of waiting for a refund of my online purchase, plus the time and fuel costs.