Excellent communication. Driver knocked on my door on delivery rather than just leaving it. My only negative would have to be the cost of delivery and waiting for over a week to receive my parcel.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 2, Madford Retail Park, 1 Mansfield Road, Arnold, NG5 6AJ Nottingham, Nottinghamshire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
On entering the store in Daybrook Nottingham, on Saturday 24th August, was trying to work out where to locate what I had come for. Immediately John approached me, knew exactly what I needed and took m... Toon meer
Went to the Arnold branch today to change some wallpaper - typical of me I’d got the wrong receipt from a different branch! Working to deadline as decorator at home waiting to paste it up!! Daniel was... Toon meer
Kirsty from the Doncaster branch of The Range was filling in at the Nottingham branch whilst we were shopping for our new kitchen, we were so impressed with her customer service and advice that we... Toon meer
Bedrijfsgegevens
Over Homebase - Nottingham
Geschreven door het bedrijf
Homebase
Geschreven door het bedrijf
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contactgegevens
Unit 2, Madford Retail Park, 1 Mansfield Road, Arnold, NG5 6AJ, Nottingham, Nottinghamshire, Verenigd Koninkrijk
- 0345 640 7088
4,8
Uitstekend
340 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 47% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Unfortunately the pot had a chip wish I…
Unfortunately the pot had a chip wish I had seen it before.
23 augustus 2024
Review zonder uitnodiging
Antwoord van Homebase - Nottingham
Hi Praveer,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Ordered items on click and collect,got…
Ordered items on click and collect,got a phone call from daybrook homebase from a nice lady saying there was a glitch and they had no more wd40 contact cleaner she said it would be in next day, next day got a text 'your order is ready' walked to homebase to find no wd40 they only had lint cloths. Asked a male assistant when will it be in, reply was we haven't got any. To this I said I want my money back after a confrontation with him I waked out..I will never will go into homebase again.. still waiting for my refund
20 augustus 2024
Review zonder uitnodiging
Antwoord van Homebase - Nottingham
Hello David,
Thank you for your review, we are sorry that we did not have the stock you were looking to purchase. Unfortunately there can be variances due to stock not coming in on time as well as theft and damage.
Kind Regards
Team Homebase
Check out lady very efficient
Check out lady very efficient at sorting out problem with one of 5 purchases online going to wrong store for pick up excellent service.
19 augustus 2024
Review zonder uitnodiging
Excellent service both days
Excellent service both days, they didn’t have my pot but a number of pots ready for me to choice from and helped me put everything in the car,
18 augustus 2024
Review zonder uitnodiging
Prakash was very attentive as soon as I…
Prakash was very attentive as soon as I came in to the store he came over to assist me.
18 augustus 2024
Review zonder uitnodiging
prakash and ben very helpful staff and…
prakash and ben very helpful staff and wonderful service with help with refilling and sorting out my gas bottle
17 augustus 2024
Review zonder uitnodiging
Helpful team
Andy and Natalie both have helped in sorting out the kitchen.
Prakash is polite and generally comes to help with the heavy stuff.
16 augustus 2024
Review zonder uitnodiging
Prakash and Tom great service both are…
Prakash and Tom great service both are professional and looked like managers great service
16 augustus 2024
Review zonder uitnodiging
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable about questions I had asked for items I was buying and were happy to take and put items in my car for me
13 augustus 2024
Review zonder uitnodiging
Order online
Went in to store to collect a storage unit, couldn't find it in store. Went to the order desk, colleague was a young lady who explained it was kept outside storage area. Asked about the online discount, she explained that it would be online only. So I ordered it online, but she arranged to have it there before the order came through. Really helpful, I just did get her name
14 augustus 2024
Review zonder uitnodiging
Great help with everything I needed…
Great help with everything I needed ,kash was really helpful with everything I needed .
13 augustus 2024
Review zonder uitnodiging
Easy to order items online
Easy to order items online. Great value price. Very easy to park at the store and then collect. Items had been picked. Order ID was checked. Quick transaction.
7 augustus 2024
Review zonder uitnodiging
Great Service
The young men behind the desk were extremely helpful when I had a problem with something I was buying. They were polite and attentive.
11 augustus 2024
Review zonder uitnodiging
Prakash excellent service on paint…
Prakash excellent service on paint department
11 augustus 2024
Review zonder uitnodiging
Prakash great help
10 augustus 2024
Review zonder uitnodiging
Prakash was very helpful
Prakash was very helpful. Fantastic service.
10 augustus 2024
Review zonder uitnodiging
Great help from Prakash
Great help from Prakash, dealt with our order efficiently
10 augustus 2024
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.