I picked up a box of tiles and when I unwrapped and opened them 12 of them were broken and chipped.The box had fragile tape wrapped around it but someone obviously didn't take heed. On returning the h... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1, Oldbury Green Retail Park, Oldbury Ringway, B69 3DD Warley, West Midlands, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We went into the shop to get advice about a new kitchen. We had a limited budget and were expecting not to be able to afford anything! We were pleasantly surprised that they had kitchens within our b... Toon meer
My experience was great as my toddler had unfortunately had an accident in store and I wanted to clean up. Two lovely ladies assisted me and took care of it for me, they were so kind and understandi... Toon meer
I was very disappointed with the customer service I received. I ordered 2 expensive shelving units which were delivered to me a day before a party at my house. One of the units turned out damaged wit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Homebase - Oldbury
Geschreven door het bedrijf
Homebase
Geschreven door het bedrijf
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contactgegevens
Unit 1, Oldbury Green Retail Park, Oldbury Ringway, B69 3DD, Warley, West Midlands, Verenigd Koninkrijk
- 0345 640 7085
4,7
Uitstekend
219 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Teresa was incredibly helpful
Teresa was incredibly helpful, attentive and personable individual she is a credit to your organisation. I'm not sure we would have made the purchase had she not gone the extra mile to help us. When we arrived the pot that we bought was ready for us on a trolley.
20 juli 2024
Review zonder uitnodiging
This is a really good Homebase very…
This is a really good Homebase very friendly people that work there ,especially Theresa she makes the place feel like home.She very informative about the products which help me purchase the correct ones. amazing lady
19 juli 2024
Review zonder uitnodiging
Great staff at the Oldbury branch
Great staff at the Oldbury branch. Very helpful and I was dealt with very quickly. Brilliant.
18 juli 2024
Review zonder uitnodiging
Extremely happy with the services…
Extremely happy with the services provided by suzett wiggin !she was so helpful and patient with my requirements. The end result after the units installed was very satisfying
and was delighted with her design and arrangements. Will be back for further purchases in the future.
30 juni 2024
Review zonder uitnodiging
Raj the till girl was extremely …
Raj the till girl was extremely friendly and very helpful.
8 juli 2024
Review zonder uitnodiging
Helpful and friendly
Straight in asked if I wanted any help! Then at rolls the lady was lovely really friendly smiley and chatty makes such a difference! (Theresa, was the ladies name)
2 juli 2024
Review zonder uitnodiging
Kerry as usual is such a friendly and…
Kerry as usual is such a friendly and extremely helpful member of staff she always makes my shopping at homebase pleasurable
2 juli 2024
Review zonder uitnodiging
Theresa on customer services till
Lovely lady serving on customer services till , Theresa , very cheerful and polite , made me feel cheerful too
3 juli 2024
Review zonder uitnodiging
Easy to collect and very friendly.
Easy to collect and very friendly.
2 juli 2024
Review zonder uitnodiging
Staff lovely there
Staff lovely there, especially Kerry on the till. Lovely selection of well priced healthy plants
2 juli 2024
Review zonder uitnodiging
Popped into my local store today to get…
Popped into my local store today to get some silicone for the bathroom. Lovely colleague Sam served us at the till she was very friendly and helpful.
1 juli 2024
Review zonder uitnodiging
Kerry was great
Kerry was great, friendly and efficient. Credit to your company and team.
1 juli 2024
Review zonder uitnodiging
Efficient and staff very friendly and…
Efficient and staff very friendly and helpful.
23 juni 2024
Review zonder uitnodiging
Excellent service
Had a really good experience today in Homebase Oldbury- big thank you to Teresa who was very helpful and personable. She gave me good advice - she was so helpful and accommodating. Thanks to her my bathroom is painted and finished. If you give staff rewards for good service then she definitely deserves one. She is a real asset to the company
23 juni 2024
Review zonder uitnodiging
Sales assistant was excellent quick…
Sales assistant was excellent quick efficent service.
23 juni 2024
Review zonder uitnodiging
Very helpful member of staff
Theresa served us and was very knowledgable about the plants we were buying. Gave me some fab advise and I went away feeling very pleased with the plants I’d bought as I’d felt a bit nervous buying the plants and choosing the rights ones as they were for a gift.
21 juni 2024
Review zonder uitnodiging
Popped in to see if I could get help…
Popped in to see if I could get help regarding a previous purchase.
Suzie was polite and professional and assisted me to resolve my query.
Excellent customer service.
20 juni 2024
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.