Homebase - Ruislip Reviews 

Impressive click and collect service. Items were ready to pick up within the hour. Belinda was extremely helpful. Great customer service!

She was explaining to me some of the promotional stuff and free design services.

Great staff, flexible, friendly- good product and prices

Ordered online as the items was urgent for a short notice event, got a message within the hour, overall great experience. The staff was very helpful and helped me load the heavy items. Would highly recommend.

The worst purchase of my life, I bought a kitchen from Homebase and regretted it very much. the kitchen arrived broken, I didn’t want to accept it, but they persuaded me to take it, and now there’s only stress and correspondence by email and deception from the kitchen seller, also regarding the worktop in the store, a beautiful piece of stone, but they brought me not even close, it doesn’t look very good Low quality. I don’t recommend buying a kitchen from Homebase, the worst service is when you buy a kitchen they offer you coffee, tea, biscuit, and once you buy it they don’t care and don’t want to help, because they know that the defective product needs to be sold

Jacqueline was patient at the till and kind

My order was ready & received quick service at the counter.

Everything went well until I was stopped in the car park under the presumption I'd stolen my items to the embarrassment of everyone involved.

The assistant was super friendly and helpful thank you Leanne at Ruislip top service

I will alway appreciate the click and collect service. I am disabled and the disable badge parking was just outside the store. The collection process went smoothly and I had help bringing my items to the car.

We bought a 6 burner BBQ from Homebase South Ruislip today. Just built it and fired up and it seems superb. I've been looking for barbies for a while now and this is really good value for money.

A lovely gent called Eugene helped with loading the box onto the flatbed trolley, then came outside with me and helped me load it into the car. Great customer service and an excellent experience all round.

We were served by Susan Hogan who was very helpful, friendly and accommodating, she had a great personally. The other staff in the store that we spoke to were also very helpful and polite. Nothing was too much trouble.

Sandra in customer services at Ruislip was first rare. Listened to my concerns gave very sound advice and support and exchanged my product. A real pleasure to deal with. Rev Lyndon North

Easy ordering and collection.
Very helpful and friendly assistant.

Ordered online and collected 30 minutes later. No queues, very quick and easy.

Great quick and friendly click and collect service

I dealt with Susan Hogan a very helpful person which made my shopping trip very pleasant.

Got a reminder call not to forget order was ready for collection
Staff assisted in loading heavy pot & soil in to my trolley
All was quick and easy

Found everything I was looking for. Belinda on checkouts was friendly and helpful.