Our kitchen designer, Lewis Wilkinson did a brilliant job in designing a kitchen that has a real wow factor. Its looks, layout and functionality tick every box. Lewis kept in close touch throughout t... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Never buy a kitchen from HomeBase. Worst experience ever. Poor design, missing parts, some extra parts added unnecessary. THEY DON'T ALLOW RETURNS ... NOT EVEN A ******* PLUMBING KIT, WHI... Toon meer
Bedrijf heeft geantwoord
Nice clean stores ,with toilet facility's. Staff who are always helpful. isles wide enough for prams wheelchair access & As the carer for ASD & Dementia relatives .We find your stores are less confusi... Toon meer
I was late collecting my order, I phoned the store & spoke to one of your advisers, she assured me that the store would hold onto it. On collection, the store adviser remembered speaking to me. I al... Toon meer
Bedrijfsgegevens
Over Homebase - Telford
Geschreven door het bedrijf
Homebase
Geschreven door het bedrijf
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contactgegevens
Wrekin Retail Park, Wellington, TF1 2DE, Telford, Shropshire, Verenigd Koninkrijk
- 0345 640 7147
4,6
Uitstekend
114 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 48% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service
Efficient. Great customer service.
Easy to order. Homebase replied immediately and text arrived to inform order was ready to collect.
27 augustus 2024
Review zonder uitnodiging
Easy click and collect ordering and…
Easy click and collect ordering and helpful efficient lady when I went to collect my chair. Unlike my experience at Cannock
25 augustus 2024
Review zonder uitnodiging
Smooth and easy
22 augustus 2024
Review zonder uitnodiging
Never buy a kitchen from HomeBase
Never buy a kitchen from HomeBase.
Worst experience ever.
Poor design, missing parts, some extra parts added unnecessary.
THEY DON'T ALLOW RETURNS ...
NOT EVEN A ******* PLUMBING KIT, WHICH WAS TOO POOR QUALITY TO FIT.
SCAAAMMM!!!
AVOID AT ALL COST...
10 augustus 2024
Review zonder uitnodiging
Antwoord van Homebase - Telford
Hi Alin,
We’re sorry you’ve had a disappointing experience. Our customers are incredibly important to us, and really appreciate you bringing this to our attention. All feedback enables us to grow and be a better Homebase for our customers, so thanks for taking the time to leave your review. We have spoken to the store and we understand they have been in contact with you and are dealing with your complaint for you.
Thanks,
Team Homebase
Pots must have been stored outside
Pots must have been stored outside, screws for the legs stuck & rusted together. Plastic bags for legs and screws water logged. Nearly took all 3 back. However overnight soak in WD40 did the trick.
17 augustus 2024
Review zonder uitnodiging
Antwoord van Homebase - Telford
Hi Tina,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Good service (click & collect)
Friendly, fast service. Quick to identify that a product wasn’t up to standard, so took appropriate action to inform me before I collected, giving me the option of checking it myself and paying half price if I still wanted it. All in all, a good experience.
15 augustus 2024
Review zonder uitnodiging
I bought garden patio table and chairs…
I bought garden patio table and chairs set. Lovely young girl helped get it to my car and helped with placing it in the car, taking her time. It was all done very easily and quickly.
11 augustus 2024
Review zonder uitnodiging
I was disappointed with the way my…
I was disappointed with the way my purchase was handled as there were various mistakes with once the Item had been delivered to me having to contact customer service to establish what had happened. Having made three journeys to the store.
10 augustus 2024
Antwoord van Homebase - Telford
Hi Mr and Mrs Gregson,
We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Effortless ordering and collecting
Effortless ordering and collecting
14 augustus 2024
Review zonder uitnodiging
Purchased a shoe locker for porch,
Viewed a shoe locker for porch,
No stock available in store, but assistant directed us to a Homebase online site. Was ordered and delivered a few days later to our request. Easy to assemble, pleased with the purchase and delivery service.
10 augustus 2024
Homebase collection
From ordering online to collection was a breeze
12 augustus 2024
Review zonder uitnodiging
Brilliant staff
The staff were polite, and very very helpful a real credit to themselves and to the name of Homebase
6 augustus 2024
Review zonder uitnodiging
FANTASTIC SERVICE 10/10!!
Fantastic service from start to finish. I did a click and collect for a sofa set and had a prompt notification to say my collection was ready. Easy paying and easy pick up all the staff were lovely!
Amazing service Homebase Telford
30 juli 2024
Review zonder uitnodiging
Trudy was very helpful and efficient
Trudy was very helpful and efficient. Most helpful!!
25 juli 2024
Review zonder uitnodiging
Great assistance when looking for the…
Great assistance when looking for the items needed
17 juli 2024
Review zonder uitnodiging
Quick and easy to collect your orders…
Quick and easy to collect your orders after one or two hours.
15 juli 2024
Review zonder uitnodiging
Simple ‘seamless’ process
Whole process of placing order on line was smooth and uncomplicated.
Collection was also simple and hassle free.
10 juli 2024
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.