Homegoods Reviews 

I ordered the goods at lunchtime and they were with me first thing next morning. The goods were well packaged and in perfect condition and it was cheaper than anywhere else. I couldn't ask for more. If this is the usual standard of service I'd highly recommend Homegoods to anyone.

I ordered a vacuum cleaner January 9th. I did on the basis of price ( from a comparison site) and availability. Homegoods said that they had the item in stock and that it would be delivered in 3-5 days. It is now Jan 23 and it still has not arrived. I have recieved one phone call early on to confirm order but had to phone them myself to query the time it was taking to deliver.
The people are very courteous but the promise and reality do not match up.

Ordered microwave 06 01 12,it is now 21 01 12 and we have heard nothing! We phoned yesterday and spoke to what seemed a very nice man who told us we would receive a phone call in the afternoon to arrange delivery after the weekend,and we are still waiting.It is difficult to review the situation when there is nothing to review only silence.

It is simple - I searched the internet for the best price of the applicance I had already decided I wanted. The Homegoods price was quite significantly better than any other competitor, John Lewis included. I got a phone call to confirm delivery and the appliance was delivered as agreed. I confess, I still haven't taken it out of the sturdy box (in the middle of house development) so cannot yet confirm if it works! However, so far very happy.

Our dishwasher was ordered and an acknowledgement sent.
We were phoned with a delivery date shortly after, with a promise that someone wpould call the day before delivery and give us a time window - they did. Just for good measure the lads making the delivery called to let us know that they would be at the house within the hour - they were (almost to the minute).
Top marks for this company, I would use them again without hesitation.

As far as the purchase of the Microwave was concerned there were no problems though the time between purchase and delivery was not particularly quick. However when we had a problem with the item ( faulty turntable motor) Homegoods did not seem interested in providing an after sales service apart from supplying us with the tel no of the Bosch repair service.

We were very surprised to receive delivery before Christmas as we ordered very late.

I don't really expect to be asked for a review when my transaction with HomeGoods was cancelled by them once they decided that they didn't actually have any stock after all. This was after they had taken payment and sent s confirmation email. Very poor communication, no real apology for messing me about so close to Christmas...overall, very disappointing.

ordered machine the week before christmas and everything happened like clockwork and as promised. Would definetly use them again

The item on the website is listed as a HG-GSD34N01GB which had a lever handle - I believe that is what the picture shows, it is certainly different from the Bosch catalogue picture. There we are, we'll just have to agree to disagree - hope my refund comes soon!

very good service, delivered on time would use homegoods again,

Excellent service, cheapest we could find. Delivery was quick very happy and would use again

Ordered 18 November 2011 - a Friday
Delivered 8 December 2011 - a Thursday

Money debited on 21 November 2011

21 real days between order and delivery - 15 working days

Originally quoted 5-7 working days for delivery

To be honest when I first went to the site, I didn't think it was genuine, as the prices were low but the website didn't look very professional. I did some reasearch and found mainly good feedback.. To which I am happy to add.

The service was second to none. Ordered my item and after a few days was able to use the online chat (which I have to say is excellent) to enquire when the item would arrive. within minutes I had a reply, and what surprised me even more it did arrive the following Monday.

Would highly recommend, and hope to use again..

Thanks

Good price, (excellent security/frad prevention measures) friendly staff and execellent delivery procedure, was kept up to date all throught the process from order to delivery. We were given a 2 hour time slot of between 7am and 9am, delivered and unpacked by 7.30am.
We will definitely use (and recommend to others) again.

Acceptable, nothing more or less. On your paper work it stated that we would be telephoned and given a slot for our goods to arrive. We received no communications from you at all, just a knock on the door and there were the goods. LUCKILY, we were in but that is not the point.
Not impressed, you should take a page out of John Lewis's book and see how they perform. You don't even get a 1.

By far the cheapest option for my Miele tumble dryer, undercutting big retailers by £140! Fantastic customer service, phone calls to confirm a convenient time to deliver (well within the stated delivery time scale) and a call from the driver on the day to say they were on their way! Highly recommended! Will definitely use this company again.

Will use Homegoods again and recommend to friends

No hassle, goods delivered on time. Very efficient service and very competitive price. Would use company again.

Very good price,prompt contact, delivery day given in plenty of time morning or afternoon slot given then 2 hour slot given on day , and driver rang to confirm exact time , excellent. Goods in perfect condition.