hormona.io Reviews 

12
TrustScore 3.5 uit 5

3,3

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3,3

Gemiddeld

TrustScore 3.5 uit 5

12 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 66% van zijn negatieve reviews beantwoord

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3,3

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(12)

10 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Ok, but won’t use again

I can only assume the readings are correct, but this isn’t for regular people, it has to be interpreted by a professional. There’s so much variation month to month it just caused anxiety for me, even though it was telling me everything is within the normal range. The app just said all was within the expected ranges, didn’t compare to the previous months and explain the differences or tell me something specific to me, it was all general. Might be helpful for someone who’s outside the expected ranges in identifying issues. For me I won’t be using again I’m afraid.

28 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very disappointing experience

Very disappointing experience, untrained communication - delayed deliveries, issues with refund after being late with their order for 2 months. Data is actually not accurate or doesn't provide actual insight or reflections in a personalised ways. Kind of questioning how legit they actually are.

14 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great app but delivery times are slow

I think that Hormona is great and I love all the information that you get about your cycle when using the app. If I was only rating the app it would be a solid 5 because everything works very smoothly.

But I’ve also ordered wellness tests from them and then I do agree with some of the comments regarding the long delivery times, but feel like they have improved their communication regarding this. My experience is also that their customer service is exceptional, and they will always get back to you quickly.

7 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My only cycle app

The app is beautiful, clear and intuitive. Have been using Hormona for a while now and over time I could tell the team REALLY makes an effort in keeping up to date, improving according to feedback, coming up with relevant features and useful stuff for us!

I really like the predictions, somehow even with unexpected shifts in my cycle the app was able to catch up and give me proper dates and symptoms (and what to expect). Even before I made the tests! And after doing them, I got to know my hormone levels and what questions I could take for my doctor with specific concerns (besides also giving me more context of what does what).

Love the app, definitely recommend.

6 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product from a passionate team focused on women's health

I found out about Hormona in early Feb 2026 through a report about new fem tech companies and as someone who had her own business, wanted to support another female founded business - especially in such important space that was underfunded for years.
I got my 3 month test kits then in February. Shipping was prompt and on time. As I was an early adopter (and a business owner), I really sympathized with the team when things were not as easy. In the beginning it took quite some time to get the reading correctly but now I am able to get the results after 1 or 2 tries! So I clearly noticed how the team was improving the capabilities.
Also, any time I had a question, I emailed and always received a prompt answer and support. When I wasn't able to get the test read, I told the team and had it replaced.
I am learning a lot about my hormones and know my "base line" now. I will be ordering another set again in February.

5 augustus 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Testing experience

I tested Hormona for over a year and their premenopause tests for over 5 months.

The tests are easy to use, clear, and made it simple to better understand what was happening with my hormones. The premenopause tests are still under development, so I can’t comment from a commercial-user perspective, but from my personal user experience I found it very positive.

The platform is clear, user-friendly, and motivating, and I think it has a lot of potential as it continues to evolve. I find the that the “Star Food” solutions are a great source of inspiration, you can pick and choose ingredients that can support your hormonal health.

5 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Intuitive product, exceptional team

I’ve been using Hormona and it’s been a great experience from the start.
The product itself is very intuitive. It’s easy to find your way around.
What stands out just as much is the team. I’ve emailed them a few times with questions and they’ve always been responsive and genuinely helpful, not canned replies, but real answers from people who clearly know their product.
You can also see the effort that goes into it. The app keeps improving, and it’s obvious the team is working hard to build something that serves its customers well rather than just shipping features. That kind of care is rare and it shows.
Definitely worth trying.

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I really wanted to support Hormona…

I really wanted to support Hormona because I believe in what they’re trying to build. Unfortunately, my experience has been very disappointing.

I placed my order almost two months ago. At the time, Hormona’s ads stated that the first batch was sold out and that the next delivery was expected around 20 June. It is now more than a month after that date, and I still haven’t received my order or a single proactive update.

Delays happen. Poor communication is a choice. Taking customers’ money upfront and then going silent for weeks is not acceptable, especially for products aimed at women who may be ordering for time sensitive reasons.

Transparency builds trust. Right now, that’s what’s missing.

23 juli 2026
Review zonder uitnodiging
Logo hormona.io

Antwoord van hormona.io

Hi,
Thank you for taking the time to share your experience. We're truly sorry that we let you down.
You're absolutely right that communication is just as important as delivery, and we're sorry that our updates didn't meet your expectations. We did our best to keep customers informed throughout the delays via email and updates on our website, but we recognise that we could have communicated more proactively and more clearly. That's feedback we've taken on board and are already improving.

The demand for our testkit far exceeded anything we anticipated. While we're incredibly grateful for the overwhelming response, we know that doesn't make the wait any less frustrating, particularly for women ordering a product that can be time-sensitive.

As a small startup, scaling production to meet this unexpected demand has been a huge challenge, but we're pleased to say that our tests are now back in stock and orders are shipping with our normal delivery times.

Thank you again for your honest feedback. Building trust is incredibly important to us, and we're committed to learning from this experience as we continue our mission to improve women's health.

Warm regards,
The Hormona Team

Beoordeeld met 1 van de 5 sterren

Concern around transparency of communication

This is my first ever trust pilot review as, whilst I support the aims Hormona states it is trying to achieve, the reality is a lack of transparency during the order process. Given the costs involved with hormone testing, and time sensitivities involved with this process, I feel other women should know so they can make an informed decision before proceeding.

I ordered the hormone test kit which pairs with the app. I ordered this online and received a confirmation email that the test kit was being prepared for shipping. I subsequently received an order update stating that I had ordered ‘preorder items’, with no information on timescales. I raised this with their team and they eventually responded, acknowledging the website and check-out process was incorrect. Despite stating they would correct this, the website has still not been updated for others. For others looking to order the test kits, these are pre-order without an exact date for dispatch. Unfortunately this shows a lack of transparency, especially given that many people will be booking this test at an anxious time or because of eg complications that are time sensitive.

Additionally, taking customer’s money without the preorder being clear from the outset erodes trust before the process has even begun.

I would have understood if, after the initial confirmation email, Hormona had followed up saying eg ‘I’m sorry we cannot fulfil the order at this time due to xyz and expect to be able to deliver your test on xyz, we understand the time sensitivities around these tests and if this doesn’t work for you… etc’. We all make mistakes and that would have felt honest. Calling it a pre-order retrospectively did not.

I really wanted this to live up to the messaging and marketing, but sadly there’s a risk it is another start-up exploiting women’s anxiety around these issues. I hope in time I am proved wrong.

12 juni 2026
Review zonder uitnodiging
Logo hormona.io

Antwoord van hormona.io

Hi Ellie,
Thank you for taking the time to share your feedback. We're genuinely sorry that your experience left you feeling disappointed, as this is never the experience we want for our customers.

We completely understand your concerns, particularly given how time-sensitive hormone testing can be for many women. We recognise that our communication around delivery timelines could have been clearer, and we appreciate you highlighting how this came across from your perspective.

As a small startup, we experienced a demand that significantly exceeded our expectations.The good news is that our tests are now back in stock, and orders are shipping with our normal delivery times.

Thank you again for your feedback. We're continually improving not only our products but also the experience we provide, and comments like yours help us do better.

Warm regards,
The Hormona Team

Beoordeeld met 3 van de 5 sterren

App does not work

I bought a subscription and I was logged out of the app and now I am not able to login again. I contacted the customer service around two weeks ago and they tell me every time that they will come back to me, but I haven’t heard anything since… so I bought a subscription, but I’m not able to use it.

8 mei 2026
Review zonder uitnodiging
Logo hormona.io

Antwoord van hormona.io

Hi,
Thank you for your review, and we're so sorry to hear about your experience.
We've looked into this on our side but haven't been able to find any previous correspondence matching your details. Please could you email us directly at hello@hormona.io with the email address associated with your account? We'll investigate this as a priority and make sure we get your subscription and login issue resolved as quickly as possible.

We sincerely apologise for the frustration this has caused and look forward to getting you back into your account.
Warm regards,
The Hormona Team

Beoordeeld met 5 van de 5 sterren

LOVE THIS APP

This app is truly amazing! I've learned so much about my hormone health ❤️ Truly grateful!

17 januari 2024
Review zonder uitnodiging

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