HotelContractBeds Reviews 

I run a small
B&b for the last 20years.About 10 years ago I came across with HotelContractBeds and ever since all my previous issues like week bed frame ,un comfy mattresses and poor sleep experience went away.Great customer service and products.

Relatively quick turn-around for a bespoke bed & mattresses. HCB were proactive to enquire about fabric delivery; Nadia was extremely helpful when ordering and changing the delivery address (twice!); delivery was efficient with good protection.

Outstanding customer service through to delivery and exceptionally comfortable beds!

Great product and services, used many times over number of years and very happy

Good service and warranty. Have used this company for beds in a B&B previously and were all good quality. Last year we purchased a mattress for ourselves, due to some issues we recently contacted them about a replacement and this was handled quickly and without any fuss, we were also able to upgrade at the same time, new mattress was delivered and the old collected all smoothly. Highly recommended.

Really swift service and we have had many a compliment on the mattresses when our guests come to stay.

Absolutely love the new bed. Looks very good with the matching headboard and so comfortable, we have trouble getting out of it!!

Very comfortable beds.
Lovely deep mattress.
Packed well.

An excellent company. A quality zipped duvan bed delivered just as described.

Fantastic customer service with a very helpful and joyful lady on the telephone.

I would highly recommend this company.

Great company to deal with as their communication with the customer in our experience was first class. Even when we had a faulty item, they immediately responded positively and resolved the issue directly. Absolutely first class customer service and excellent customer communication. Delivery driver was also marvellous. Thank you so much

Great customer service from ordering through to delivery. Beds look and feel great and hope they’ll please our holiday guests.

I ordered 3 beds for my BNB, and I couldn't be more delighted with the service! They kept me informed about the shipping throughout the entire process. They were incredibly kind and patient with my mum when they called to let us know when the beds were arriving. The kindness they showed her was truly immeasurable.

Excellent mattress, really pleased. Ordering was easy with fast delivery.

Product as described, very good quality, communication, updates regarding delivery, everything without any problems. Used twice already and will be using in future.

I ordered a few beds, mattresses and head boards for our family run care home, to replace old stock and increase quality of furnishings (hopefully).
HCB will be our sole supplier from now on.
Great customer service even though as we are an Isle of Wight business they couldn’t deliver they recommended a courier that could.
Good quality products.
Fair prices.

Quick delivery gre

It's a pleasure to do business with a company that says what it does and then does what it says.

When ordering, you'll know exactly what you are getting, when you're getting it and what the quality will be.

I wouldn't by mattresses anywhere else.

Excellent service with no unwanted surprises

Our bed specification wish list was long and Hotel Contract Beds answered all our questions quickly. Fabric swatches arrived promptly. Delivery date was far sooner than any other company we looked at and it came on the allocated day and at the allocated time slot. Castors were delivered rather than sliders and a phone call sorted this out and replacements arrived the next day. Very good service. Most importantly guests say it is a very comfy bed and we felt great value for money. Will definitely recommend to others and use in the future. Jane B