Houzeo Reviews 3.489

User friendly app, easy set up and fast service. Zackery provided excellent customer service and called to make sure everything went smoothly and to see if I had any questions or needed any help.

Alex - thank you for your excellent customer service!

Zackery was fantastic to work with—very friendly, knowledgeable, and always willing to help. He made the entire process smooth and stress-free. The Houzeo platform is also very user-friendly and easy to navigate. Highly recommend!

Eddie was so helpful. He was very professional and very patient with me. It was a pleasure working with someone so knowledgeable.Eddie was great walking me through everything until it was just right. Thank you Eddie for your patience with this “ole” lady.

Customer service

Nash was exceptional at walking me through everything in detail, making sure everything was done correctly. He was patient and called me back exactly when promised. Customer service is a "lost art", but not so at Houzeo.

My experience with Houzeo was extremely disappointing. Their package pricing makes it look like you’re paying a set fee to post your property on the MLS, with options ranging from about $150 to $450. After paying for the package, I spent a lot of time building my profile, uploading photos, and preparing the listing. Only then was I told I would have to pay additional costs at closing that could be upwards of $10,000 for my property.

That felt incredibly misleading. The upfront marketing did not make this clear in a way that was obvious before payment.

I contacted Houzeo for help and the service was terrible. I was routed through a call center, could not get a proper resolution, and they refused to provide a full refund because of their “policy.” I asked to speak with a supervisor and was told that supervisors do not take calls from customers.

I ultimately had to open a dispute with my credit card company to try to get my money back.

In my opinion, this company lacks transparency, integrity, and honest marketing. Be very careful before paying for a package. I would not recommend Houzeo.

Overall great customer service so far. Zackery specifically has been knowledgeable, efficient, and kind.

Zackery was very helpful and knowledgeable. I was able to get my problem resolved, and my form submitted.
Thank you, Zachary for your help !!

I always received help with each step of the process.

Zachary was very helpful to resolve my issue

When I see something wrong or unjust, I don’t stay quiet—I sound the alarm. But when I come across something truly exceptional, I believe in praising it just as loudly—and that’s exactly what I’m doing here.

My experience with Houzeo, especially with the help of Alex, is nothing short of outstanding. The level of support, clarity, and professionalism was beyond what I expected. They don’t just provide a service—they guide you, educate you, and walk alongside you as you sell your property.

If you’re even considering selling your home, don’t hesitate—this is a service you can trust with confidence. I’m genuinely grateful for the experience, and I can say without hesitation: you will be glad you chose Houzeo.

Very helpful, good customer servce, She deserves a raise

Great job , good listener too. Nice experience

Zackery is excellent.Guide-dwell each step

Nash

Very helpful

Nash from Houzeo was great! He walk me through process.. highly recommend this company

Nash was extremely helpful and patient in helping me get my listing ready. The process was not as simple as I hoped but he was a huge help at walking me through all of the paperwork and uploading my pictures. Now I hope the rest goes well and I get my home sold quickly and hopefully flawlessly.

Very smooth experience