Howdens - Dronfield Reviews 120

The 2 people that served me, were very professional and polite. One of the guys carried out my goods to the car. Brilliant and very helpful. Thank you. 👍👍👍👍

Excellent staff, friendly and very helpful.

Designing a new kitchen for our new home I knew what I didn’t want but didn’t really know what I did..and in came Travis! His knowledge, experience and above all his patience at re-designing again and again until together we nailed it..and then did exactly the same with the utility. Can’t recommend him highly enough.

Put orders on account when not needed, delivered items not required, lost items that were returned so not credited back on account. Only wanted to hit targets & receive bonus. Not interested in supporting us when in dispute with head office (who were just as bad)

Great service

No hassle,knowledgeable staff,all items available for collection within a short period from placing order.

Fantastic company really happy, Jack needham was very helpful with the design of my kitchen and helped me from start to finish can’t lrecommend more 😁

I was told that the Dronfield branch could match any price I had .when I arrived to pick up the materials they told me that it was not possible to do that meaning I then had to go to Howdens Bramall lane where the staff and service is far better, this resulted in costing me time and money, not very happy with the staff on the counter quite ignorant and the manager couldn’t be bothered to come out and talk to me.

Top service with a smile

Excellent service

Travis at Dronfield has been excellent in supporting us through the final design stages of our new kitchen and I wouldn't hesitate to recommend both him and the Dronfield branch. From providing samples to looking at different options for appliances, he's accommodated changes and never hesitated to provide assistance. Thank you

Friendly , helpful , knowledgeable staff & good coffee

Always helpful and good value

As a fitter Howdens Dronfield are my go to kitchen supply company, all staff are super helpful and knowledgeable. Any issues during a fit are sorted same day or next day generally which keeps the job on schedule and running smoothly, where as other kitchen suppliers I’ve encountered before can take days and days to replace any items causing big problems on job schedules.
My most recent fit was supplied by first Marcus and then Travis both super helpful and nothing a problem at all, Travis kept in touch throughout the job making sure everything was going to plan, any questions I had he was literally on the end of the phone and nothing was an issue.
My customer was very unsure on colours and style of kitchen which resulted in many visits to the showroom, she commented saying everyone was extremely helpful and understanding.
I’ll be straight back to the branch for my next kitchen refit without a doubt👍🏻

Great Service!
Recently purchased some flooring, and i was helped by a young lad named will. Was so helpful and very friendly! Will definitely recommend and will be back!
Thankyou :)

The staff at the Dronfield branch are so helpful and professional especially Jack Trav and Will. I have purchased kitchen units and fitted wardrobes I'm very pleased with the quality and service.

Came to look through some kitchen products and was very helpfully shown round by Travis. Great service & experience - Travis’ product knowledge was great and he explained things in a fantastic manner.

Would absolutely recommend using the Dronfield Howdens branch.

I visited howden in Dronfield recently and was greeted my a young man named Travis, he had great product knowledge as well as was really polite and helpful giving me a much better understanding of what I was looking and overall making my visit much more useful. would recommend.

The initial sales meeting was very dismissive with poor customer service.
I went to the Chesterfield branch on a friend’s recommendation and had a much better experience.
I was shown the product range and offered alternatives. This swayed me to reconsider buying from Howdens but I was asked to give Dronfield another chance
The manager contacted me for a meeting where he provided the appropriate customer service and support resulting in my full kitchen purchase and opening an account for future purchases.

Was served immediately on my arrival. Short waiting time for my products and an extremely friendly manner from all the members of staff at this branch. Will definitely be using Howdens - Dronfield again 👍🏻