Howdens - Grays Reviews 

Barry is always helpful and cheerful and makes it a pleasure to come to Grays branch even though I live in Hornchurch

Thank you to Emma from Howdens Grays for excellent service and planning.
Emma listened to what I had in mind and gave sound constructive advice.
The range of kitchen units and fittings at Howdens is amazing

Rob Atkins came to my home to measure up for a complete kitchen make over, he listened to what I wanted. He showed me the plans on a large TV screen and moved items around until I was happy. On my next visit he was happy to shift and change a couple of things, on that visit I also ordered my work top an flooring. I was happy to get everything under one roof.
Nothing was too much trouble for Rob and he really does know his stuff.
Thank you Rob an Howdends.

Emma at the Grays store came out to design our kitchen. She was really friendly and knowledgable and took on all our wishlist and what we didn't like with the current kitchen (no access to the four corner cupboards, no work surfaces etc).
I didn't realise how much was needed in designing a kitchen-esp a small one! Emma asked so many questions- which often meant I had to come back to her after discussing with my husband. She knew what to ask to ensure we had a design that would work for us and maximise the worksurfaces and cupboard spaces.
She gave a lot of advice on the induction hobs- which was new to us- such as having ones with a bridging/zoning area for big pots- incl woks- without all this info we would have chosen the wrong induction hob- as she came back to remind me that the one I had chosen wouldn't heat a wok/ large pan.
She was extremely thorough and did a few designs for us as we couldn't decide what was best.

She was incredibly patient and knowledgable and didn't seem to mind all the iterations and questions we had.
We are really happy with the kitchen- we have so much cupboard space that all the cupboards are roomy and almost look empty- whereas before we couldn't see or get to what was in them!!
The quality of the units are really good- very solid and will last as well as being a lovely design.
I really recommend Emma, even the fitters commented on the great design.

Huge thanks to the guys at grays Howdens for giving me a new mixer tap to replace my one that developed a fault
Absolutely fabulous after sales care and support and very kind of you all
Thank you netty Natasha and Michael regards 😎

Thank you, Barry and your team.
Thank you all for your excellent customer service.
Your care and attention to each detail made what was a daunting task manageable.
With your confidence and knowledge in your product, your endless knowledge of your integrated appliances and the product display and design and colour made what seemed to be an infinite problem end today.
what a fantastic team, your patience and diligence were inspirational your manager and your team are just excellent.
Great outcomes, beautiful kitchen, fantastic company.
Thank you for the best shopping experience. with a high-spec kitchen at a great reasonable price.

The staff are very polite friendly and very helpful making our overall visit to the showroom worth a visit to purchase.

Just been to howdens grays what a breath of fresh air lovely people lovely new display quality new products and a friendly greeting always a pleasure, nice to see the manager Freshen the place up! Pat on the back

I visit Howdens Grays, quite regularly. Always efficient and polite. Always lane to help out with products on short notice.

howdens have an annoying habit of cancelling
your trade account if you do no business with
them in the previous 6 months
regardless of how much business is placed in the 6 months before that
so you have to reapply for an account
then ( we were after white tile wall panels)
they were 4 times dearer than our eventual supplier
we dont mind if some of their products are too dear
we do mind that we have to reapply for an account to
discover this

We are very happy with our new kitchen. Designed and supplied by Howdens Grays.
Many thanks to Rob who helped us every step of the way. Experienced, efficient and friendly. Highly recommended.

Grays depot, my kitchen designer Rob was fantastic, very quick to respond, good ideas, he made his bit run very smoothly!
Very pleased with the end result.

It’s always a great pleasure to deal with Howdens and their staff.

Helpful advice and the parts arrive when expected.

Just purchased a kitchen from Howdens warehouse in Grays Essex and could not be more please with the service we received from these guys. From Emma who came to our house on more than one occasion (we kept changing our minds) and was so patient with us to Lou in the office who was great and advised us in her own honest unique way what would look the best! All the staff at the Grays depo were so helpful and and we are now organizing and purchasing our flooring. We would highly recommend the guys at the Grays depo, friendly, helpful and professional at all times. Have recommended them to my sister-in-law who is now having her kitchen done and is equally pleased. Well done guys and thank you.

Very good range to choose from. They’re very knowledgeable and will assist you as best as they can. Great team working at the Grays branch.

great support through our project
very helpful
overall great experience

I have been using the Howdens team at Grays whilst working with principal contractors for the past few years as I have had nothing short of the best customer service of any of our supply chain members. They are always so helpful, quick to respond and down to earth. A special thank you to Netty, Lou, George for their continuous help and assistance, and also to Alex and Paul W.K. I will always use and recommend Howdens

Great customer service from Howden, as always

First time in this branch staff were polite helpful and got what I needed. Will be back
Thanks netty and Mike