Molly is outstanding, going above and beyond for her clients, very friendly and will ensure your experience goes smoothly, asta has also been a great help, will keep shopping in south croydon. Keep it... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 9, Swift Centre, 41 Imperial Way, CR0 4RL Surrey, London, GB
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Lees wat reviewers zeggen
Bev from Howdens was fantastic when designing our kitchen. She was knowledgeable, patient, and really took the time to understand what we wanted. The design was spot on, both practical and styli... Toon meer
Bedrijf heeft geantwoord
Great - Bev was brilliant. She immediately simplified the whole process of designing our boot room, sharing creative ideas and explaining what would and wouldn’t work. She clearly knows the Howdens pr... Toon meer
Bedrijf heeft geantwoord
We had a site visit from Bev Procknell to advise and design wardrobe and storage in our newly renovated property. She was across our brief and designed optimum storage in all three areas. The real tes... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
Geschreven door het bedrijf
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
Contactgegevens
Unit 9, Swift Centre, 41 Imperial Way, CR0 4RL, Surrey, London, Verenigd Koninkrijk
- 020 8680 2377
4,7
Uitstekend
161 reviews
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Terrible ‘designer’ & poor service
Throughout the process I have had to check and chase every part of my design. It appears the expectation is that customers check through quotes line by line to cross reference the item numbers, if not items will be missed and or incorrect.
The 'kitchen designer' at no time reached out to check through the quote or design. I made many unreturned calls and emails and now I have a kitchen that isn't what I wanted.
Rather than own up to his mistake, Ollie the ‘kitchen designer’ has lied about me. So many errors were made by Ollie during the ‘design’ and delivery stage. All of this I put up with in the hopes of getting a kitchen was happy with, instead I have received more poor treatment.
My builder spoke very highly of Howdens but the whole process has been a disappointment.
24 februari 2023
Review zonder uitnodiging
Antwoord van Howdens - South Croydon
Hi, Thank you for bringing this matter to our attention. Please be assured we have passed your review and email to the South Corydon depot who are currently investigating this matter. Someone will be in touch shortly to help further.
The kitchen planner visited our home for an initial survey.
The kitchen planner visited our property in August 2022 to carry out a survey. Shortly after that we visited their South Croydon branch to plan out which units and applicances would be required. This was done using a CAD system, which produced an accurate plan and visual images of the finished work.
26 juli 2022
Review zonder uitnodiging
Antwoord van Howdens - South Croydon
Hi, Thank you for leaving this 5* rating. Have a lovely day! Tash.
web site is never available !
web site is never available !! ERROR 500 !!phoned tried to pay my bill no joy speak to people at head office !!
some time it works !! go to my local depot !! Its hit and miss keep trying !! I work I do not have the time to keep trying !! you call into showroom / depot sorry can't take CASH after 4 !! your open till 5 !! I MISS A PAYMENT MY ACCOUNT GETS STOPPED FOR A MEASLY 400 POUNDS AND I HAVE TRIED TO PAY 5 DAYS RUNNING !! CALLED IN FIRST THING 7.30 TO EARLY !! 4 AND AFTER TO LATE !! YOU CLOSE AT 5 DO BUISINESS TILL 5
28 november 2022
Antwoord van Howdens - South Croydon
Thank you for bringing this matter to our attention, Kevin. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.
Bev @South Croydon - Great Design
Bev at South Croydon designed a fantastic kitchen for us which works so well for our daily life. She’s optimised the space very well - it’s a small space but it feel spacious; there’s plenty of storage and people can move around easily within it. Any issues or parts were dealt with quickly and promptly. Can’t recommend more highly.
27 november 2022
Review zonder uitnodiging
Antwoord van Howdens - South Croydon
Hello, Thanks for leaving this 5 star review for the Howdens - South Croydon depot! All the best, Tash.
Excellent service from Bev
We had the pleasure of the lovely Bev design our kitchen. She gave us lots of ideas and came up with a final design plan that utilised space in a way we had not imagined. From design to delivery the whole experience was seamless. The kitchen is stunning more than pleased.
5 september 2022
Review zonder uitnodiging
Antwoord van Howdens - South Croydon
Hello, Thanks for reviewing our Howdens - South Croydon depot. Take care and have a lovely day, Tash.
Friendly and very helpful team
7 augustus 2022
Antwoord van Howdens - South Croydon
Good afternoon, Thanks for leaving this positive review. Have a lovely day! Tash.
I’ve had an account now with howdens
I’ve had an account now with howdens
For a few years now, the staff are very
Helpful at my branch with all my
Purchases and delivery’s are always
On time which is a big plus for me.
Excellent is my rating.
27 juli 2022
Antwoord van Howdens - South Croydon
Good afternoon, Thanks for reviewing our Howdens – South Croydon depot. Take care and have a lovely day, Tash.
excellent service
20 mei 2022
Antwoord van Howdens - South Croydon
Good afternoon, Thanks for leaving this positive review. Take care and have a lovely day, Tash.
Efficient and friendly service.
24 april 2022
Antwoord van Howdens - South Croydon
Hello Elizabeth, Thanks for leaving this positive review. Have a great day, Tash.
Amazing design - so happy
Really great kitchen design from Bev. She came up with a design which made the most of the space and was so much better than the designs from all other companies (including things I didn't think possible!). It has been installed and looks beautiful - I am so pleased. Would definitely recommend.
8 april 2022
Review zonder uitnodiging
Antwoord van Howdens - South Croydon
Hi Gemma, Thanks for reviewing our Howdens – South Croydon depot. It's great to read your comments. All the best, Tash.
Excellent service from Bev & Maddie at…
Excellent service from Bev & Maddie at Howdens (South Croydon) Branch.
31 maart 2022
Review zonder uitnodiging
Antwoord van Howdens - South Croydon
Hi Lorraine, Thanks for reviewing our Howdens – South Croydon depot. All the best, Tash.
A great service 👏
26 februari 2022
Antwoord van Howdens - South Croydon
Hello Mathew, Thanks for leaving this positive review. Have a great day, Tash.
Recently had our kitchen designed with…
Recently had our kitchen designed with the help of Bev at South Croydon. I could not recommend Bev enough. She provided various designs for us to consider and was so helpful in getting the kitchen exactly how we wanted. Nothing was too much and she always happy to answer any questions we had. Really pleased with the service, thank you!!!
22 februari 2022
Review zonder uitnodiging
Antwoord van Howdens - South Croydon
Hello, Thanks for reviewing our Howdens – South Croydon depot. It's great to read your comments. Best wishes, Tash
Brilliant experience
I would absolutely recommend this branch. Bev, the kitchen designer has been fantastic throughout, and made the process much easier. She was incredibly patient at the countless design changes I made, and sent over revised quotes quickly, as well as suggesting really clever design solutions to for a tricky sized kitchen, which enabled me to have the configuration I really wanted. Incredibly flexible, helpful, friendly and knowledgable. Massive thank you!
28 januari 2022
Review zonder uitnodiging
Antwoord van Howdens - South Croydon
Hello Holly, Thanks for reviewing our Howdens – South Croydon depot. It's great to read your comments. Have a great day, Tash.
Antwoord van Howdens - South Croydon
Good morning, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Harriet.
Bad quality and overpriced
In all honestly for the quality produced I was shocked at the price.
You can get much much better for the price they charge definitely made me decide to never go back. Would go to benchmarx in the future
13 januari 2022
Antwoord van Howdens - South Croydon
Thank you for bringing this matter to our attention, Nathan. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.
Brilliant service from Howdens
Brilliant service from Howdens. Bev was really enthusiastic in designing our kitchen and came up up with numerous suggestions and improvements. She also went out of her way to help us at every stage and made the process as easy as possible.
5 januari 2022
Review zonder uitnodiging
Antwoord van Howdens - South Croydon
Good morning, thank you for leaving a 5* review. We're sure that the team at the South Croydon depot will be pleased to read this. Best wishes, Harriet.
Great service from South Croydon
Really excellent service from Bev at South Croydon. She listened to us and designed a kitchen which exactly suited our needs and was so helpful in answering my many queries. We’re so pleased we went with them over other suppliers as the expertise and customer service has been great, it has taken a lot of the hassle out the process. Thank you.
15 december 2021
Review zonder uitnodiging
Antwoord van Howdens - South Croydon
Good afternoon, thanks for taking the time out of your day to leave this positive review for our South Croydon depot! Take care and have a lovely day. Harriet
Kitchen renovation
Had a great experience with Howdens South Croydon. Our designer was Bev, who has been excellent throughout our kitchen installation from design stage to finish. She gave us good advice/ideas and listened carefully to our needs/questions. She was also flexible to make changes to the design even at the installation stage.
14 december 2021
Review zonder uitnodiging
Antwoord van Howdens - South Croydon
Hi Reuben. Thank you for your five-star review. It's great to read your feedback regarding our service. Many thanks, Harriet.
Shockingly Bad
The management team were helpful and tried to resolve a number of issues well however one particular member of staff from the design team was shockingly poor at their job and made multiple errors and in addition to this were very rude
If it was not for this member if staff I would have given this brunch a thumbs up but they were very unprofessional.
The member of staff had issues in the following areas.
Errors with the order they generated
Taking far too long to generate the designs
Not taking responsibility for mistakes they made
Sending the wrong plans with the kitchens to the builders
Rude when speaking on the phone on multiple occasions
5 december 2021
Antwoord van Howdens - South Croydon
Thank you for bringing this matter to our attention. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.
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