Banner for Howdens - St Helens

Howdens - St Helens Reviews 121

TrustScore 4.5 uit 5

4,5

Unit 1B, Delphwood Drive, Sherdley Industrial Estate, WA9 5JE Runcorn, North West, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service! Prompt arrival of order. Great advice and guidance from Andy at the St. Helens store. Immense choice available . Packaged well. Superb quality of doors and drawer covers. I shall de... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great customer service from all the staff at Howdens St.Helens, from start to finish all of the staff have been great. The design took a few attempts until we were happy with it, price agreed in the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Straight forward customer service , Andy on the counter got me a good price on kitchen door replacements and give some good advice to best type of doors to go for

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Always in stock or next day ,any damage or missing items ,no problem ..and if they have a slot will deliver for me no charge ,a different ballgame to another certain kitchen outlet

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kookwinkel
  2. Slaapkamermeubilair winkel
  3. Deurenleverancier
  4. Vloerenwinkel
  5. Keukenwinkel

Geschreven door het bedrijf

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Geschreven door het bedrijf

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contactgegevens

  • Unit 1B, Delphwood Drive, Sherdley Industrial Estate, WA9 5JE, Runcorn, North West, Verenigd Koninkrijk

  • 01744 615 275

4,5

Uitstekend

TrustScore 4.5 uit 5

121 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great as usual

Went in just before closing time, lads were great got my stuff even carried it my car.
Happy days

21 april 2026
Logo Howdens - St Helens

Antwoord van Howdens - St Helens

Hello Mike,

Thank you for sharing your positive experience with us.

Best wishes, Alexandra

Beoordeeld met 5 van de 5 sterren

Mike devlin

excellent noligable staff when come into store for materials

31 maart 2026
Logo Howdens - St Helens

Antwoord van Howdens - St Helens

Hello Michael,

Thank you for your kind words about our knowledgeable staff! We're pleased to hear that your experience in our store was excellent.

Best wishes, Aine

Beoordeeld met 5 van de 5 sterren

Straight forward customer service

Straight forward customer service , Andy on the counter got me a good price on kitchen door replacements and give some good advice to best type of doors to go for

19 maart 2026
Logo Howdens - St Helens

Antwoord van Howdens - St Helens

Hello Shaun,

Thank you for your positive feedback.

Best wishes, Alexandra

Beoordeeld met 5 van de 5 sterren
Logo Howdens - St Helens

Antwoord van Howdens - St Helens

Hello Ray,

Thank you for your positive feedback and for taking the time to share your experience.

Best wishes, Alexandra

Beoordeeld met 5 van de 5 sterren

Howdens St Helens

Howdens St Helens tick every box for kitchens wardrobes and skirts and arcs staff are amazing

15 januari 2026
Logo Howdens - St Helens

Antwoord van Howdens - St Helens

Good afternoon, Thanks for leaving this 5 star review for the Howdens - St Helens depot! All the best, Alexandra

Beoordeeld met 5 van de 5 sterren

Ap joinery can't fault howdens

Howdens st helens and haydock branches ive used many times . Andy in st helens is very helpful even if unsure what items needed. Items always in stock and can plan date needed if they haven't got it. No issue is a problem with Andy.

20 november 2025
Review zonder uitnodiging
Logo Howdens - St Helens

Antwoord van Howdens - St Helens

Good morning, Thank you for taking the time to write such a great review. Have a great day, Alexandra

Beoordeeld met 5 van de 5 sterren

Always in stock or next day ,any damage…

Always in stock or next day ,any damage or missing items ,no problem ..and if they have a slot will deliver for me no charge ,a different ballgame to another certain kitchen outlet

19 november 2025
Logo Howdens - St Helens

Antwoord van Howdens - St Helens

Hello Andrew,

Thank you for your positive feedback. We're pleased to hear that our stock availability and delivery service have met your expectations.

Best wishes, Aine

Beoordeeld met 1 van de 5 sterren

Disappointed with Pricing

Disappointed with Pricing, Finish, and Poor Communication

I recently bought my kitchen from Howdens, and unfortunately, my experience has been very disappointing. The process started off well — they came out to measure up, I chose my kitchen design, colours, and appliances, and was given a price which I agreed to.

However, when I went back in to finalise everything, the price had gone up by nearly £200 without any explanation. I went into the branch to ask where the price difference had come from and was told that they would look into it and get back to me — but no one ever did.

On top of that, the splashback that was fitted only goes halfway up the wall, stopping short of the extractor fan. The original plans clearly showed it running all the way up to the extractor, giving a complete, finished look — but that’s not what was delivered. It now looks unfinished and not as agreed.

I also rang the branch about the splashback issue and was again told someone would call me back. Five days later, I’m still waiting for that call.

Overall, I’m really disappointed with the lack of communication, the unexplained price increase, and the poor attention to detail. I expected much better service and transparency from Howdens.

17 oktober 2025
Review zonder uitnodiging
Logo Howdens - St Helens

Antwoord van Howdens - St Helens

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Beoordeeld met 5 van de 5 sterren

Called in for a kitchen today give my…

Called in for a kitchen today give my measurements got a good design at a good price loaded on the van drove away within 1 hour. Great service at St Helens 👍👍

22 oktober 2025
Logo Howdens - St Helens

Antwoord van Howdens - St Helens

Hello I J R PROPERTY SERVICES,

Thank you for sharing your positive experience.

Best wishes, Alexandra

Beoordeeld met 1 van de 5 sterren

My refund not come back

My refund not come back

18 september 2025
Logo Howdens - St Helens

Antwoord van Howdens - St Helens

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Beoordeeld met 5 van de 5 sterren

Fantastic experience throughout.

Fantastic experience throughout.
From the planning stage carried out on my mothers kitchen by Leanne, prompt delivery and brilliant follow up service by all staff.
Excellent.

26 augustus 2025
Review zonder uitnodiging
Logo Howdens - St Helens

Antwoord van Howdens - St Helens

Good afternoon, Thanks for taking the time out of your day to leave this review. Take care and have a lovely day.

Beoordeeld met 5 van de 5 sterren

St helens branch

Easy to deal with, helpfully staff front and back and never a hassle. Would recommend

7 augustus 2025
Logo Howdens - St Helens

Antwoord van Howdens - St Helens

Hello Mr Fisher,

Thank you for your kind review and recommendation. We're pleased to hear that you found our staff helpful and your experience hassle-free.

Best wishes,

Beoordeeld met 5 van de 5 sterren

always very happy to help me to get…

always very happy to help me to get what I need to complete my jobs,
plus if not in stock do up most to get it in store as soon as possible
very happy with this store and all staff welcomes you with a smile.

4 augustus 2025
Logo Howdens - St Helens

Antwoord van Howdens - St Helens

Good afternoon, Thanks for reviewing Howdens. Have a great day.

Beoordeeld met 5 van de 5 sterren

Nebo torch

Never had a problem with anything I have purchased

23 mei 2025
Logo Howdens - St Helens

Antwoord van Howdens - St Helens

Hello Andrew,

Thank you for your feedback and for sharing your positive experience with us. We're pleased to hear that everything has met your expectations.

Best wishes,

Beoordeeld met 5 van de 5 sterren

Customer Obsession

All staff are polite and courteous when in store and can’t do enough for you.

21 mei 2025
Logo Howdens - St Helens

Antwoord van Howdens - St Helens

Hello Derek, good morning

Thank you for your kind words about our staff at Howdens - St Helens. We're delighted to hear that you had a positive experience in our store.

Best wishes,

Beoordeeld met 5 van de 5 sterren

Very helpful and ensured everything was…

Very helpful and ensured everything was just needed was delivered there isn't anyone better than howdens

18 maart 2025
Logo Howdens - St Helens

Antwoord van Howdens - St Helens

Hello,

Thank you for your kind words and for rating us 5 stars. We're pleased to hear that our team was helpful and met your needs effectively.

Best wishes!

Beoordeeld met 1 van de 5 sterren

Ignored & gave alot off nothing

Well said give me new sink as the 1 I recieved was all scratches. I waited now for 3 weeks. Rang no time for me fobbed me off.so if you want get kitchen I'd advise go somewhere else.its so unfair we paid up front & a large amount & I can't even get another sink I didn't get to use.there is so many mistakes by both fitter & howdens .sadly I feel robbed with kitchen of my dreams nightmare. I agreed to take sink as it is somthing you use alot & very noticable. But no joy just crap excuses .nearly a month they new wot they were doing giving me alot of crap to stop me asking .so as I said go somewhere else if you have a dream

5 februari 2025
Review zonder uitnodiging
Logo Howdens - St Helens

Antwoord van Howdens - St Helens

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer