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Howdens - Stourbridge Reviews 

131
•
TrustScore 4.5 uit 5

4,3

Blocks J1 & J2, Stourbridge Industrial Estate, Mill Race Lane, DY8 1JN West Midlands, Wales & West, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sheila from Howden's in Stourbridge has been fantastic throughout the whole process of refurbishing our house and kitchen. We changed our design and colours numerous times, but Sheila was patient and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What can I say, Summer was a delight to work with she understood everything we wanted and delivered no questions asked we are so happy with the end result. I hadn’t dealt with Howdens before but defin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It took only one phone call when my elderly frail mother had a problem with her (just) out of warranty freezer. Alex listened, was understanding and went above and beyond to resolve the problem on the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely thrilled with world class customer service at Howdens, Stourbridge. Thanks especially to Scott for helping set up my account, keeping in contact about my order and having it exactly when... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kookwinkel
  2. ook in
  3. Deurenleverancier
  4. Keukenwinkel
  5. Slaapkamermeubilair winkel
  6. Vloerenwinkel

Geschreven door het bedrijf

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Geschreven door het bedrijf

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contactgegevens

  • Blocks J1 & J2, Stourbridge Industrial Estate, Mill Race Lane, DY8 1JN, West Midlands, Wales & West, Verenigd Koninkrijk

  • 01384 302 030

4,3

Uitstekend

TrustScore 4.5 uit 5

131 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(131)

8.663 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Very helpful people

Very helpful people

13 oktober 2026
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Antwoord van Howdens - Stourbridge

Good morning, Thank you for sharing your positive experience with us. Best wishes, Alexandra

Beoordeeld met 5 van de 5 sterren
Logo Howdens - Stourbridge

Antwoord van Howdens - Stourbridge

Hello Tyler,

Thank you for your positive feedback and for highlighting our service and trade deals.

Best wishes, Alexandra

Beoordeeld met 5 van de 5 sterren

Excellent service from Howdens in Stourbridge

Sheila from Howden's in Stourbridge has been fantastic throughout the whole process of refurbishing our house and kitchen. We changed our design and colours numerous times, but Sheila was patient and worked with us through to the end of the project. Many thanks!

6 oktober 2026
Review zonder uitnodiging
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Antwoord van Howdens - Stourbridge

Hello Stuart Playford, I am sure the team will be pleased to read your kind words! Have a great day. Many Thanks, Alexandra

Beoordeeld met 5 van de 5 sterren

What can I say

What can I say, Summer was a delight to work with she understood everything we wanted and delivered no questions asked we are so happy with the end result. I hadn’t dealt with Howdens before but definitely would again and recommend them very highly. Whenever Summer was unavailable to help Scott in the showroom was so helpful also, so thank you very much Summer and Howdens for a pleasurable experience.

4 augustus 2026
Review zonder uitnodiging
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Antwoord van Howdens - Stourbridge

Hello Rich,

Thank you for sharing your positive experience with us.

Best wishes,

Zoe

Beoordeeld met 5 van de 5 sterren

Scott at the counter was helpful

Scott at the counter was helpful, renewed my trade members and sorted the flooring out exactly how and when I wanted it.
A credit members of the staff!

11 september 2026
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Antwoord van Howdens - Stourbridge

Hello Lee,

Thank you for your kind words about Scott and your positive experience at Howdens - Stourbridge.

Best wishes, Alexandra

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic store all the…

Absolutely fantastic store all the staff are so helpful Thankyou so much ! I can highly recommend this store I love my new doors and handles. Well done to you all can’t Thankyou enough your all brilliant

15 juni 2026
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Antwoord van Howdens - Stourbridge

Hello there!

Thank you for your wonderful feedback and recommendation. We're delighted to hear that you love your new doors and handles, and that our team was able to assist you effectively.

Best wishes, and have a lovely day! Aine

Beoordeeld met 5 van de 5 sterren

Fantastic depot and team

Fantastic depot, always worked with the team for years and love the energy and how I always feel so welcome.
Had many kitchens, bedrooms and joinery over the years.
Thank you Howdens stourbridge!! Keep up the good work

22 juni 2026
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Antwoord van Howdens - Stourbridge

Hello,

Thank you for your kind words and for being a loyal customer over the years. We're delighted to hear that you've had such positive experiences with our team and products at Howdens Stourbridge.

Best wishes,
Todd

Beoordeeld met 1 van de 5 sterren

So had the measurements for our…

So had the measurements for our kitchen. The kitchen we ordered came 2 days early, so had to rush to sort it out. Howdens didn't even send me or the builders measurements of where to put the cupboards so had to ring then to sort that. Then as it was coming together builders noticed we were sent a massive bottom cupboard instead of a small wall cupboard with door and 2 handles were missing. Had to ring to sort that... when they delivered it our builder noticed that there were no wall fixing/ hinges for the door and no pegs for the shelves. So our builder used some of his own thank god. Then i rung howdens Stourbridge which is where we brought it from, to ask if they could send some pegs so we can use the cupboard to be told " we have them in stock to fetch" i told them i didnt drive they said "get our builder to grab some and drop them off" not being funny but were not close to Stourbridge. Customer care they have none. As soon as they received our money for the kitchen that was it.....really disappointed....

10 juni 2026
Review zonder uitnodiging
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Antwoord van Howdens - Stourbridge

Thank you for your feedback, Amy. We would be keen to hear more detail on the issues you have experienced so that we can share this with the relevant teams internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Beoordeeld met 5 van de 5 sterren

Very helpful friendly staff

Very helpful friendly staff, always try to get you the best deals.
Would recommend

14 mei 2026
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Antwoord van Howdens - Stourbridge

Hello Chris,

Thank you for your kind words and recommendation.

Best wishes, Alexandra

Beoordeeld met 5 van de 5 sterren

Great service

Great service

11 februari 2026
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Antwoord van Howdens - Stourbridge

Hello Martin,

Thank you for your feedback and for rating our service so highly.

Best wishes, Alexandra

Beoordeeld met 2 van de 5 sterren

Sorting exact unit sizes available a nightmare

Needed units to fit a fixed space made up of multiple stacked units - with doors taller than total unit sizes. Very very difficult to sort out sizes of units available to make up stack. Sizes of doors in particular styles was even more difficult to sort out.
Having done that, in going to order we discover the sizes on your sales system are always the same as the catalogue.
Arghh.

1 september 2025
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Antwoord van Howdens - Stourbridge

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Beoordeeld met 5 van de 5 sterren

Good products

Good products, good prices, friendly and helpful staff

11 augustus 2025
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Antwoord van Howdens - Stourbridge

Hello Mr. Padmore,

Thank you for your positive feedback on our products, prices, and staff. We're pleased to hear about your satisfaction with our services at Howdens - Stourbridge.

Best wishes,

Beoordeeld met 5 van de 5 sterren

Great staff always very helpful

Great staff always very helpful

25 juli 2025
Logo Howdens - Stourbridge

Antwoord van Howdens - Stourbridge

Hello Kerry, good morning,

Thank you for your kind words about our staff at Howdens - Stourbridge. We're pleased to hear that you found our team helpful.

Best wishes,

Beoordeeld met 5 van de 5 sterren

Staff very helpful with ordering our…

Staff very helpful with ordering our new kitchen, nothing to much trouble

7 juli 2025
Logo Howdens - Stourbridge

Antwoord van Howdens - Stourbridge

Hello Mandy, good morning

Thank you for your kind words about our staff and their assistance with your kitchen order. We're pleased to hear that you had a positive experience with us.

Best wishes,

Beoordeeld met 5 van de 5 sterren

Excellent Service

Visited Howdens Stourbridge today. I was served by Jon who was extremely helpful and friendly. Nothing was too much trouble for him and I left with plenty of ideas and prices. I will definitely be returning.

21 mei 2025
Review zonder uitnodiging
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Antwoord van Howdens - Stourbridge

Hello Robert,

Thank you for sharing your positive experience at Howdens Stourbridge. We're pleased to hear that Jon was able to assist you effectively, and we look forward to welcoming you back in the future.

Best wishes,

Beoordeeld met 5 van de 5 sterren

Professional and reliable

Professional and reliable, excellent quality and value.

16 mei 2025
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Antwoord van Howdens - Stourbridge

Hello WALL HEATH DESIGN LIMITED,

Thank you for your kind words and for rating us 5 stars. We're pleased to hear that you found our service professional and reliable, and that you appreciate the quality and value we offer.

Best wishes,
The Howdens – Stourbridge Team

Beoordeeld met 5 van de 5 sterren
Logo Howdens - Stourbridge

Antwoord van Howdens - Stourbridge

Hello Mark, good morning

Thank you for your positive feedback. We're pleased to hear that you found the ordering process easy and our team helpful.

Best wishes,

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