Massive thank you to everyone at Stranraer Howdens with special thanks to Steven and Aiden. Steven helped us design our perfect kitchen and was amazing at helping us choose and design exactly what we... Toon meer
Bedrijf heeft geantwoord

Blackparks Industrial Estate, Commerce Road, Stranraer, DG9 7DD Stranraer, Scotland, GB
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Massive thank you to everyone at Stranraer Howdens with special thanks to Steven and Aiden. Steven helped us design our perfect kitchen and was amazing at helping us choose and design exactly what we... Toon meer
Bedrijf heeft geantwoord
Always helpful when I have turned up or phoned them. They explored different options and pricing, designed a kitchen to exactly what was asked for. Units, cupboards and appliances all to a very high s... Toon meer
Bedrijf heeft geantwoord
Staff at the Stranraer depot are always helpful and polite.
Bedrijf heeft geantwoord
Excellent staff kept informed and delivery very quick Not opened yet or installed Delivery men very efficient Overall experience very good Would recommend
Bedrijf heeft geantwoord
The UK's No. 1 Trade Kitchen Supplier.
Geschreven door het bedrijf
Blackparks Industrial Estate, Commerce Road, Stranraer, DG9 7DD, Stranraer, Scotland, Verenigd Koninkrijk
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Staff at the Stranraer depot are always helpful and polite.

Antwoord van Howdens - Stranraer
Always helpful when I have turned up or phoned them. They explored different options and pricing, designed a kitchen to exactly what was asked for. Units, cupboards and appliances all to a very high standard and quality. Would not hesitate to use them for the next kitchen.

Antwoord van Howdens - Stranraer
Excellent staff kept informed and delivery very quick
Not opened yet or installed
Delivery men very efficient
Overall experience very good
Would recommend

Antwoord van Howdens - Stranraer
Massive thank you to everyone at Stranraer Howdens with special thanks to Steven and Aiden. Steven helped us design our perfect kitchen and was amazing at helping us choose and design exactly what we wanted. He made the whole process so much easier for us and was very patient whilst we decided and changed a few things. We also dealt with Aiden several times throughout the process and once again, he was top class. Very knowledge and helpful and always willing to go the extra mile. First class experience from everyone at the Stranraer branch. Thanks again 👌🏼

Antwoord van Howdens - Stranraer
i just like how howdens run always good service from them and staff and good products .

Antwoord van Howdens - Stranraer
Good service and all the items required were in stock for immediate collection

Antwoord van Howdens - Stranraer
Great lads at the branch went the extra mile

Antwoord van Howdens - Stranraer
Stranraer staff extremly helpful,always go out their way to help Could not as for better

Antwoord van Howdens - Stranraer
Great service. Quick to give quote, order and deliver.
Good quality products.

Antwoord van Howdens - Stranraer
Great polite and knowledgable quick service couldn’t be better

Antwoord van Howdens - Stranraer

Antwoord van Howdens - Stranraer
Been a Howdens customer for many years and bought a good few kitchens without any real problems.
However, I certainly would not recommend anyone considering one of their sprayed to order kitchens! It's been disappointing and certainly not worth the extra cost or inconvenience. I think Howdens have taken on something that they just cannot manage/deliver to a quality standard that it should be. Samples presented have a nice finish but when it comes to a full kitchen the finish quality is an issue and Howdens are not meeting their usual standard which results in additional costs to the customer due to return visits to fit replacement items. Local depot staff are helpful but I think they are even fed up getting replacements that are still flawed.
Customer Services were contacted but appear uninterested and directing customers to law? See reply below after a site visit was requested to discuss quality:
Good Afternoon,
We are writing further to your contact with Customer Service about the Quality of your Chilcomb Linen paint to order kitchen.
We have liaised with Robert at the Stranraer depot, Robert advised that this has all been referred to our Quality assurance team in accordance with our procedures. We understand that our Quality team have agreed to replace the items that have had a defect/quality issue.
From speaking with Robert, we understand that you have requested a site visit however as we have agreed that there was an issue and the goods, and these have been replaced this would not be necessary. Unfortunately, as you have received previously and are still in the process of receiving replacements, we are unable to assist any further from here however Robert is escalating this issue and will be in touch with any updates.
We can only apologise we cannot assist you further on this occasion, and trust this clarifies Howdens position. Therefore, if you remain unsatisfied, we can only recommend that you seek your own independent advice on the matter as our position is final.
Many thanks,
Kayleigh Neale
Customer Service Controller
Howden Joinery Limited

Antwoord van Howdens - Stranraer
Very good customer service and advice. The kitchen is of good quality and design. Very happy with the result.
We chose to use our own joiners for installation.

Antwoord van Howdens - Stranraer

Antwoord van Howdens - Stranraer

Antwoord van Howdens - Stranraer
The staff at Howdens have been extremely helpful, any issues that have arisen have been professionally & efficiently dealt with

Antwoord van Howdens - Stranraer
Always a fantastic experience Stranrear branch are helpful and are always on hand to help

Antwoord van Howdens - Stranraer
The staff at Stranraer Branch go above and beyond. All considered friends rather than suppliers!

Antwoord van Howdens - Stranraer
All the staff have been excellent in the Stranraer Branch. Nothing was a problem to them, even last minute changes!
Couldn't reccomend them highly enough.

Antwoord van Howdens - Stranraer
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