Had great service from start to finish. Kevin listened & helped design our kitchen how we wanted it and Keeley followed up our enquiry & helped with the finishing touches. We are very happy with our k... Toon meer
Bedrijf heeft geantwoord

Unit 1, Gateway Trading Estate, London Road, BR8 8GA Kent, London, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Had great service from start to finish. Kevin listened & helped design our kitchen how we wanted it and Keeley followed up our enquiry & helped with the finishing touches. We are very happy with our k... Toon meer
Bedrijf heeft geantwoord
Brilliant service! Have used Howdens for years but through my contractors account, Simon explained all the perks of opening my own account, plus all the bonuses of signing up there and then, he did al... Toon meer
Bedrijf heeft geantwoord
I purchased a kitchen together with flooring at the begining of April. This was my first purchase from this supplier and i could not have been more pleased with the products and customer service. I w... Toon meer
Bedrijf heeft geantwoord
Carly and Joe were so helpful with my kitchen order and even beat the price of a competitor. They are both informative and warm of character. Carly in particular tells me how good I look and that make... Toon meer
Bedrijf heeft geantwoord
The UK's No. 1 Trade Kitchen Supplier.
Geschreven door het bedrijf
Unit 1, Gateway Trading Estate, London Road, BR8 8GA, Kent, London, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
After placing an order for a kitchen I was told everything was in stock and there wouldn’t be any issues with getting things going by the following week.
On taking delivery of the kitchen the following week as promised.. I realised not all the kitchen was delivered. And the items that were delivered were damaged.
After making the call to report my issues and taking photos of all damages and mailing to the warehouse. I had no callback and ended up having to make the journey to the warehouse/depot to address my issues.
I had to return and collect replacement units just to make a start. With the other items expected later that week.
During the following weeks. If I called to try and resolve any further issues I was having. And the person was busy and was told I would get a callback.. I would end up either calling or having to make another appearance at the warehouse/depot..
This was frustrating for me.
My time is as valuable as the next person. And I am of the opinion, that we’re all here to help each other and to make things run smoother.
I’m not here trying to slaughter anyone in particular. But I do expect professionalism when it comes to my suppliers and customer service is paramount when customers have issues to be resolved.
Moving forward…
I can only hope that items are quality checked before being sent out. And communication can be something that can be improved

Antwoord van Howdens - Swanley
I wasn’t particularly looking to open an account,but the sales representative John sold the company very well and came across as helpful and trustworthy so that’s the sole reason for opening the account and I will be using you in the future

Antwoord van Howdens - Swanley
Great service as usual. I’ve been using Howdens load over the years. Wouldn’t use anyone else to supply my doors. Carly always looks after me and let me know when my orders are in.
PWCarpentry

Antwoord van Howdens - Swanley
Since I've been an account holder at Howdens Swanley, I've had the pleasure to meet the most wonderful staff who have supported me through all of my projects with 100% dedication, and thats the reason I've rated them 5 stars and will continue to use them! They all go the extra mile and for that I'm truly grateful!

Antwoord van Howdens - Swanley
Excellent service and fantastic quality kitchens been supplying them to my customers for years and never had any issues
I use the swanley branch and can’t fault them at, Joe, Keely, Michael and the team always go above and beyond to give the best service possible

Antwoord van Howdens - Swanley
I visited the Swanley branch of Howdens and I got first class service from a member of your staff called Keely she went out of her way to help me and provided me with many options she is an absolute credit to your company

Antwoord van Howdens - Swanley
I must say Chloe at Swanley has been outstanding, she sorted the doors for our new build and chased other branches for our doors, excellent service

Antwoord van Howdens - Swanley
Great price but when the kitchen arrived the doors were warped and had to be returned. Appliances were included that should have been cancelled and a fault has developed that after a year and a half, Howdens have been unable to identify or fix. The customer service has been abysmal and I wouldn't recommend buying from this company.

Antwoord van Howdens - Swanley
Great service, even though it was not my home branch. A hghly recommended branch.

Antwoord van Howdens - Swanley
Purchased new kitchen and as always the branch staff are helpful and polite. Branch manager also provided vital support during the fitting of this.

Antwoord van Howdens - Swanley

Antwoord van Howdens - Swanley
Excellent service great price staff are really helpful 👍

Antwoord van Howdens - Swanley
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.