Howdens - Worcester Reviews 

DO NOT USE!!! Especially the Worcester centre. Simple, bad attitude from sales person who has next to zero skill and self management and organisation, no response from management, wrong delivery date meant my kitchen had to stay outside all night even though it had been scheduled with them a month prior, charged twice to 2 different kitchen installers, incorrect items delivered, left an elderly lady with no fridge for a month had to returns wrong items myself at my expense and time, left with no worktop for 2 weeks, had to pay my fitters more as howdens delivered the wrong items, delayed the plumber, painters and electrician, Now writing to CEO as had no response from centre nor regional director. At present I get the feeling that senior believe this business culture is acceptable. My mum is desperately dissatisfied for what could have been a lovely kitchen.
Update 14th of Aug. Thank you for your reply alex. I’m happy to give you my mums details who bought the kitchen from you? If so please provide me with an email.

From design to delivery Howdens Worcester Sheriff street have been nothing short of brilliant.
On hand to answer any questions - always followed up with a call back where required.
Products of a lovely quality.
Thank you to Zach and the team for all your hard work !

Jim from Howdens was so helpful in the choice of units and equipment for our new kitchen and his recommendation of the fitter, Rich, provided us with a really great outcome. The whole process was smooth and efficient

I always pop down to Howdens and find it's alot competitive compared to other retail outlets. Items are always of good quality. Will definitely be popping in on my next home refurb project in a few months. The staff are very helpful and always very informative and always point out new offers.

From start to finish Craig has been brilliant and also the staff at Worcester Sheriff Street Branch I would recommend them to supply a Kitchen and a lot more
Many thanks
Nick

The whole process was really smooth.
Jim's design was a clever use of very small space, and he was very flexible in the minor adjustments we requested. The choice of materials and finishes allowed us to tailor the space to us.
He recommended the fitter (who was also excellent) and the whole process ran to the schedule. Even so, we were never left wondering as Jim (and other staff from Howdens, and the fitter and his team) were in touch regularly to keep us reassured.
Having a kitchen fitted is always going to be disruptive, but the process was far less difficult than we had expected.
The finished kitchen is a delight, and I can't recommend Jim, Howdens and our fitting team highly enough.

Purchase was easy with good and pleasant service.

Always prepared to sort problems out with no fuss

Service terrible
Kept waiting
Ignored by staff
Asked for an integrated extractor was given a canopy extractor
Shocking

Very efficient and nothing was to much trouble

Good product Good service

very helpful and attentive staff,the depot was very busy yet time was made for me to obtain everything i needed

Had to return surplus to requirements on flooring that I purchased from Howdens, there was no quibble refund issued immediately, thank you, I was very happy.

Ryan guided me through the whole process with great knowledge and fab customer service. As it was for a rental property, he helped keep me in budget whilst offering up ideas and solutions to fit the design.
A great experience and the kitchen I chose looks amazing and is superb value for money.

My designer Ryan was great.

He made the process very easy and understood exactly what i was trying to achieve.

He aligned my budget with the best quality of kitchen perfectly, and ensured a return on investment regarding my project was at the forefront of his service.

I will definitely be using him again

Fantastic fuss free service from Zack, and delivery was within a week. Absolutely recommend

Ryan, our Howdens designer, created the most beautiful kitchen for us - the whole process was super easy and we felt supported and guided throughout - we’ve had our kitchen now for over a year and it’s just perfect - we couldn’t be happier!

Buying my first kitchen I was unsure of what to do or how the process works. Tom was so helpful and really helped bring together the vision I had in my head when designing the kitchen. Furthermore, my now installed kitchen is exactly what I wanted, with such a smooth process in measuring, designing, and delivery. Thank you so much!

We had a great experience with Howdens in Worcester, particularly thanks to Tom. He went out of his way to accommodate our very indecisive needs, arranging multiple appointments and never making us feel rushed or pressured. His patience and helpful advice made the whole process much easier.

We’re really happy with the kitchen, and the ordering process was smooth and efficient from start to finish. Excellent service all round – highly recommended.